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LawDepot lets you easily prepare and customize legal documents.
Over two million customers have prepared documents at a fraction of the cost of visiting an attorney. Whether you are interested in protecting your estate, managing a rental property, setting up a business, or any other situation requiring legal forms, LawDepot's extensive library of documents and legal resources are able to assist you with your legal needs. Popular documents include Residential Leases and Eviction Notices, Last Will and Testament, Power of Attorney, Health Care Directives, QuitClaim Deeds, Bill of Sale, Promissory Notes and many more.
LawDepot Reviews Summary
The company enjoys a strong reputation for its user-friendly website and comprehensive document offerings, which customers find easy to navigate and understand. Many reviews highlight the affordability and efficiency of the services, with a particular emphasis on the thoroughness of the forms provided. However, some customers expressed frustration with payment processing issues, particularly the lack of support for certain credit cards, which led to additional calls for assistance. Overall, while the customer service is generally praised for its friendliness and helpfulness, addressing payment concerns could enhance the customer experience further.
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I need to speak with Cynthia sawka. She helped me when my husband purchased the bill of sale form because we were having compatibility problems. We can't print it, won't use it cuz we can't print it and Cynthia told me our payment would be credited back to my husbands credit card. Please credit the card as I was told - we are not going to use your service, not good. Thanks
Sneaky Sneaky, they will charge you for their "FREE" forms, don't give a credit card and not read the very fine print. 4 months later, the "FREE" form cost me $132.00. Shame on you Canada for allowing this company to steal from people.
DO NOT USE, there are free forms out there.
Cynthia was patient, cooperative, knowledgeable, and a pleasure to deal with.
Excellent, Awesome. Walked me through, extremely patient, made sure my issue was resolved!
I searched for FREE forms. Lawdepot stated that it had free forms and said I could fill out the forms on line and print. Which I did. At the end of the process I was told I had to choose which free/or license before I printed the form. There no place to choose free except a large box the said choose here (or something to that nature) there was no place for free, only 3 different fees. I just wanted my forms so I choose the $19.95 fee.
I got a response from lawdepot.com. They stated that I should call a phone # for help. I called and basically it was a waste of time. The lady assured me that it was my ignorance the I got charged. In other words, you better take the time to read the very fine print and have a lawyer's degree. BEST THING YET. LEAVE THEM ALONE, there are better places out there. Yes, my loss, I read the copy I got, it had errors. SO, I went some where else and got what I needed for FREE
I found out why my bank charged a n extra fee, "overseas purchase" they are not an American Company... another good reason to stay away!
My experience today with the customer care tech was off the charts. She answered all of my questions in detail and didn't have a problem answering multiple senario questions that I had. She was very patient and calm. Her name is Mrs. Madzingo.
They charged us $100 for incorporation, and made a mistake on our application, and once confronting them, no apology given, just asked more money to solve the problem. Terrible.
Tried incorporating my business using law depot services. They gave me misleading information over the phone. Then eventually when I mentioned that information over the email they said it is not true, and they denied the fact that they spoke with me via phone.
I accepted their bad customer support and I was trying to continue business with them. The incorporator ended up sending a full refund and closing down my ticket without me asking to. Basically they're telling me "Here's your money back, we don't want to help you"
I called to get help in printing out the basic lease form I had filled out. I was annoyed because my first call to the help line was not answered and I thought I had been "taken." However, my second call went through and forwarded to Kori and she was wonderful. She never showed any impatience with me and was professional in every way. This I appreciated very much. She was just what the doctor ordered!?!
The person helping was very professional and respectful when I couldn't get a free copy of a health directive to print properly. She offered to e-mail me two different alternatives to try. The pdf worked. Your customer service will be remembered as we do more legal affairs in the future and will pay for them!
Please add the above to my paid subscription to my durable power of attorney, or substitute a complete correct form.
Found the agent Janet to be very helpful with my printing problem. Creating the will is easy and covers all the legal jargon needed.
Dear CEO or Office Executive Manager
Receive my compliments for the great services that your employee (Esther Madzingo-" Esie") has been providing to me today during a phone conversation via the relay Operator.
She does not deserve just a (5), but she deserves a 10/10 100% for today task. Thank you. Give her a raise. Can you do that? It won't hurt you.
5/22/15; 6:31PM ET-USA
I am pleased with the use of documents that I needed. It is user friendly and very easy to follow.
I talked to Janet and she was SO helpful. I really appreciate someone to takes the time to help you from start to finish.
I really like your products and your customer service. Janet was very helpful, professional and knowledgeable.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
On the license selection page, there are three options presented. One option is a yearly option, one option is a one time charge Basic option and one option is the 7 day free trial offer. Our records show that you selected the one time Basic option for $19.95 and no other charges occurred other than the one charge as per the license selection you made. There is no other charge for the account information that you have provided. Contact our customer support team at 1-855-231-8424 to discuss this further after you have checked with your bank. You may be viewing a different transaction or bank record that does not pertain to LawDepot.