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From the business
LawDepot lets you easily prepare and customize legal documents.
Over two million customers have prepared documents at a fraction of the cost of visiting an attorney. Whether you are interested in protecting your estate, managing a rental property, setting up a business, or any other situation requiring legal forms, LawDepot's extensive library of documents and legal resources are able to assist you with your legal needs. Popular documents include Residential Leases and Eviction Notices, Last Will and Testament, Power of Attorney, Health Care Directives, QuitClaim Deeds, Bill of Sale, Promissory Notes and many more.
LawDepot Reviews Summary
The company enjoys a strong reputation for its user-friendly website and comprehensive document offerings, which customers find easy to navigate and understand. Many reviews highlight the affordability and efficiency of the services, with a particular emphasis on the thoroughness of the forms provided. However, some customers expressed frustration with payment processing issues, particularly the lack of support for certain credit cards, which led to additional calls for assistance. Overall, while the customer service is generally praised for its friendliness and helpfulness, addressing payment concerns could enhance the customer experience further.
This summary is generated by AI, based on text from customer reviews
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So far so good, I am new to this. It was easy to create a contract
Easy to use, self explanatory, good price. Will recommend to others.
Hello Philip,
Thank you for your kind words and recommendation. We're glad to hear the service met your expectations and look forward to supporting you with any future needs.
Regards,
Divine
Customer Support
It was very easy to do. It was very quick and I did it on my break at work
Hello Frank,
Thank you so much for sharing your experience. We’re thrilled the process was quick and easy enough to fit into your busy day. Making things simple for you is exactly what we strive for. Appreciate your kind words!
Regards,
Divine
Customer Support
Easy to use that I can use time and time again. Will certainly recommend this site
Hello Steven,
Thank you so much for your loyalty and recommendation. It means a lot to hear the site is easy for you to use consistently.
Regards,
Divine
Customer Support
Very helpful and professional presentation of documents to create
Hello Brandon,
Thank you so much for your kind words and for trusting us with such important documents. We’re truly grateful to have had the opportunity to assist you professionally and thoughtfully.
Regards,
Divine
Customer Support
Easy as pie and easy to understand my document would highly recommend
Hello James,
Thank you so much for your kind words! We're thrilled to hear that the process was straightforward and that your document met your expectations with clarity. It means a lot to know you'd recommend our services.
Regards,
Divine
Customer Support
Expensive for 1 document. I wish we could pay $10 for each document.
Hello Abi,
Thank you for sharing your honest thoughts. We truly strive to provide quality and comprehensive service that reflects the value behind each document, and your feedback is helpful as we continually evaluate how to deliver the best experience for our clients. We appreciate your support.
Regards,
Divine
Customer Support
Written in easy to understand language and site is easy to see
Hello Kevin,
Thank you so much for your kind words! We’re delighted to hear that our language and site layout made your experience smooth and clear. Your feedback means a lot to us!
Regards,
Divine
Customer Support
This form was very simple to use. I would highly recommend Law Depot
Hello Richard,
Thank you so much for sharing your experience! We're thrilled to hear the form was simple to use and incredibly appreciate your enthusiastic recommendation. Your feedback truly means a lot to us.
Regards,
Divine
Customer Support
Very easy and complete! Needed a rental lease and this made it simple.
Hello Dylan,
Thank you for your kind words! We're glad to hear the process was easy and comprehensive for you. Helping you feel confident and supported means a lot to us.
Regards,
Divine
Customer Support
Easy to fill out. I want it to be done right. I feel better about it being by a legal firm.
Hello Jenn,
Thank you for sharing your experience. It’s wonderful to hear that the process felt straightforward and reassuring, knowing it was handled professionally. We’re pleased to have provided that confidence every step of the way.
Regards,
Divine
Customer Support
This is really a help for me due to I had no idea how to create a business plan.
Hello Julie,
Thank you for your kind words. We're so glad to hear that our guide made creating your business plan easier and more manageable.
Regards,
Divine
Customer Support
EASY TO USE AND FOR A FAIR PRICE, THE SYSTEM IS VERY SIMPLE AND HAS EXPLANATIONS UNDER THE QUESTION MARKS (?) TO EXPLAIN EACH STEP.
Hello Philip,
Thank you for highlighting how our system’s clarity and straightforward guidance made your experience positive.
Regards,
Divine
Customer Support
Love it, so easy! Even for someone in her 50s. I have been using for years and will always depend on LawDepot!
Hello Roy,
Thank you so much for your feedback. We’re truly grateful for your continued trust and thrilled to hear that using our service feels easy and reliable every time—you make our work so rewarding.
Regards,
Divine
Customer Support
The documents allowed for Simplicity to insured peace of mind.
Hello Gabriel,
Thank you for sharing such encouraging feedback. It’s wonderful to hear that the documents provided brought you peace of mind.
Regards,
Divine
Customer Support
Completing the Revocable Trust Document has been easy and quick. Like the ability to update or revised for 5 years as needed.
Hello Henry,
Thank you for sharing your experience; we're thrilled to hear that the process was easy and convenient for you.
Regards,
Divine
Customer Support
I am unable to log on to my account. It just keeps saying error try again
Before that It was very difficult to answer all the questions. I don't even know if you have my request or not. No number to call for help. As you have probably guessed by now I am not very computer literate. I need to talk to someone.
Hello Joe,
We are sorry to hear you’ve been having trouble logging in and navigating the site. At this time, there have been no reported website issues that would prevent access. If you continue to see the error, we recommend trying to clear your browser cache or using a different browser.
Regarding support, our phone number is available at the top right corner of every page on the site, so you can reach us directly for assistance.
Regards,
Divine
Customer Support
Average, average, average, average, have I got to 50 characters yet
Hello Terry,
Thank you for sharing your experience. We appreciate your feedback.
Regards,
Divine
Customer Support
I already paid for full access but was billed an additional $39.00 to do a Living Trust. I will call on Monday for a refund.
Hello Ray,
Thank you for reaching out. We understand your concern regarding the additional $39 charge.
Our records indicate that you already have an active subscription, but chose to purchase an additional service separately. Since LawDepot is a self-help (DIY) platform, customers are responsible for managing their account choices and purchases.
If you would like us to review this further or need help managing your subscription, please don’t hesitate to contact our Customer Support team. We’ll be glad to assist you.
Regards,
Divine
Customer Support
In our current situation this was a very easy process at a very difficult time. Thank you!
Hello Sandra,
Thank you so much for your kind words. We're truly honoured to have provided an easy and supportive experience during a challenging time. Your trust means a great deal to us.
Regards,
Divine
Customer Support
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Kyle,
Thank you for sharing your experience, and glad to hear that creating a contract was easy for you.
Regards,
Divine
Customer Support