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LawDepot

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

LawDepot lets you easily prepare and customize legal documents.

Over two million customers have prepared documents at a fraction of the cost of visiting an attorney. Whether you are interested in protecting your estate, managing a rental property, setting up a business, or any other situation requiring legal forms, LawDepot's extensive library of documents and legal resources are able to assist you with your legal needs. Popular documents include Residential Leases and Eviction Notices, Last Will and Testament, Power of Attorney, Health Care Directives, QuitClaim Deeds, Bill of Sale, Promissory Notes and many more.


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LawDepot Reviews Summary

The company enjoys a strong reputation for its user-friendly website and comprehensive document offerings, which customers find easy to navigate and understand. Many reviews highlight the affordability and efficiency of the services, with a particular emphasis on the thoroughness of the forms provided. However, some customers expressed frustration with payment processing issues, particularly the lack of support for certain credit cards, which led to additional calls for assistance. Overall, while the customer service is generally praised for its friendliness and helpfulness, addressing payment concerns could enhance the customer experience further.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 2 days

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
Follow Megan X.
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So easy, so affordable, so legitimate. Making documents affordable for the common man.

Date of experience: June 11, 2024
Divine G. — LawDepot Rep
over a year old

Hello Megan,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Florida
1 review
0 helpful votes
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I will have to see the ending results before I can give a final comment.

Date of experience: June 10, 2024
Divine G. — LawDepot Rep
over a year old

Hello Russ,

We appreciate the honest review and we look forward to your final one. Thank you for using LawDepot.

Regards,

Divine
Customer Support

Australia
1 review
0 helpful votes
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Very good website guides you through the process without any stress.

Date of experience: June 9, 2024
Divine G. — LawDepot Rep
over a year old

Hello Mike,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

California
2 reviews
0 helpful votes
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Step-by-step very easy to fill out. My experience so far has been 5-star, with no problems.

Date of experience: June 9, 2024
Divine G. — LawDepot Rep
over a year old

Hello Duvina,

We appreciate the review. Thank you for using LawDepot.

Regards,

Divine
Customer Support

Georgia
1 review
0 helpful votes
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Easy to understand
June 18, 2024

Easy to understand. Was also complete, in that it covered all of the issues I needed to include in the document.

Date of experience: June 8, 2024
Divine G. — LawDepot Rep
over a year old

Hello Dan,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

California
1 review
0 helpful votes
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EZ to use process but not completed yet, therefore I cannot fully rate with more stars.

Date of experience: June 7, 2024
Divine G. — LawDepot Rep
over a year old

Hello Nicole,

We appreciate you leaving us a review early in your document creation. We hope you can come back and tell us about your full site experience.

Regards,

Divine
Customer Support

Australia
1 review
0 helpful votes
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Too convoluted with needing to go back and forth in the process

Date of experience: June 7, 2024
Divine G. — LawDepot Rep
over a year old

Hello Christine,

Thank you for the honest review. Our document template software is a tool that allows customers to create agreements, not an all-encompassing solution that does everything for the end user. Customers are expected to be responsible for awareness of special requirements in their jurisdiction. While we may try to help customers by making common answer suggestions or providing information in frequently asked questions, ultimately, it is up to the customer to know what their situation requires or to get the assistance of local legal counsel. The question template is intended to accommodate the majority of end users and to give them the flexibility to create a document that will work for them. The customer drafts, creates, and edits the document as they feel is best.

Regards,

Divine
Customer Support

North Carolina
1 review
0 helpful votes
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Easy access, data entry, comprehensive document! Thank you

Date of experience: June 7, 2024
Divine G. — LawDepot Rep
over a year old

Hello Ed,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Washington
1 review
0 helpful votes
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I took a long time to initiate this process. I`m glad to have affordable help getting it done.

Date of experience: June 6, 2024
Divine G. — LawDepot Rep
over a year old

Hello Kayla,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Indiana
1 review
0 helpful votes
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Easy, helpful prompts, my second time using Law Depot to set a company.

Date of experience: June 5, 2024
Divine G. — LawDepot Rep
over a year old

Hello Kenneth,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support


User friendly, questions answered within template is...
December 12, 2023
Previous review

User friendly, questions answered within template is nice. Convenient and affordable as well!

Date of experience: December 12, 2023
Virginia
1 review
0 helpful votes
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Forms are simple to complete and the instructions are very precise. I love the cost also! I use LawDepot for all my legal needs.

Date of experience: June 4, 2024
Idaho
1 review
0 helpful votes
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Purchased two years ago but I'm having to pay again.
Easy to use

Date of experience: June 4, 2024
Indiana
1 review
0 helpful votes
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Easy to use
June 14, 2024

Easy to use. Very straightforward and easy to follow. Let me choose payment option of my choice.

Date of experience: June 4, 2024
Wisconsin
1 review
0 helpful votes
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I like the longer-term subscription access option. I really makes it more appealing!

Date of experience: June 4, 2024
Divine G. — LawDepot Rep
over a year old

Hello Dylan,

We appreciate the review. Thank you for using LawDepot.

Regards,

Divine
Customer Support

Georgia
1 review
0 helpful votes
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Easy to use, great selection of legal documents for virtually every need.

Date of experience: June 3, 2024
Divine G. — LawDepot Rep
over a year old

Hello Dave,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Australia
1 review
0 helpful votes
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Found it quick and easy to use
June 13, 2024

Found it quick and easy to use. Helpful tips and step by step instructions.

Date of experience: June 3, 2024
Divine G. — LawDepot Rep
over a year old

Hello Olivia,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

Kansas
2 reviews
0 helpful votes
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Great experience
June 13, 2024

Great experience. Response time is quick. The prompts are well placed. Thank you.

Date of experience: June 2, 2024
Divine G. — LawDepot Rep
over a year old

Hello Janice,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

New Zealand
1 review
0 helpful votes
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Easy access and very detailed form, makes for clarity between tenant and landlord.

Date of experience: June 1, 2024
Divine G. — LawDepot Rep
over a year old

Hello Will,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

North Carolina
1 review
0 helpful votes
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Covers the basic things needed to create a contract however there should be an additional section for special request, or specifications required.

Date of experience: May 31, 2024
Ohio
1 review
0 helpful votes
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I cannot print the lease agreement I just paid for?
Thanks for your help in getting this accomplished

Date of experience: May 31, 2024
Divine G. — LawDepot Rep
over a year old

Hello Madison,

Please contact Customer Support at 1-855-231-8424 Monday to Friday 8 am- 7 pm ET for assistance.

Regards,

Divine
Customer Support