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LawDepot

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

LawDepot lets you easily prepare and customize legal documents.

Over two million customers have prepared documents at a fraction of the cost of visiting an attorney. Whether you are interested in protecting your estate, managing a rental property, setting up a business, or any other situation requiring legal forms, LawDepot's extensive library of documents and legal resources are able to assist you with your legal needs. Popular documents include Residential Leases and Eviction Notices, Last Will and Testament, Power of Attorney, Health Care Directives, QuitClaim Deeds, Bill of Sale, Promissory Notes and many more.


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LawDepot Reviews Summary

The company enjoys a strong reputation for its user-friendly website and comprehensive document offerings, which customers find easy to navigate and understand. Many reviews highlight the affordability and efficiency of the services, with a particular emphasis on the thoroughness of the forms provided. However, some customers expressed frustration with payment processing issues, particularly the lack of support for certain credit cards, which led to additional calls for assistance. Overall, while the customer service is generally praised for its friendliness and helpfulness, addressing payment concerns could enhance the customer experience further.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 2 days

We monitor reviews for authenticity

Oregon
1 review
0 helpful votes
Follow Teresa G.
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Good easy to use process at a fair price. I would recommend this site to others

Date of experience: November 14, 2024
Divine G. — LawDepot Rep
over a year old

Hello Teresa,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Colorado
1 review
0 helpful votes
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Glad I could pay per document
November 22, 2024

Glad I could pay per document. I was putting off printing a new lease agreement because I thought I would have to pay another full year fee. Thanks

Date of experience: November 12, 2024
Divine G. — LawDepot Rep
over a year old

Hello Isabella,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

California
1 review
0 helpful votes
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Hard to save the document i am not sure i will be able to send to applicants

Date of experience: November 12, 2024
Divine G. — LawDepot Rep
over a year old

Hello Dorothy,

We are sorry to hear that. Please contact Customer Support at 1-855-231-8424 Monday through Friday at 8 am to 7 pm ET to assist you.

Regards,

Divine
Customer Support

Illinois
1 review
0 helpful votes
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Took two tries for your system to take my payment. Encountered error messages when trying to process the credit card.

Date of experience: November 12, 2024
Divine G. — LawDepot Rep
over a year old

Hello Joseph,

We are sorry to hear that. An error message can occur for the following reasons:

- We do not accept Debit cards, Discover cards or gift cards/prepaid cards.

- Your financial institution has issued an International Purchase hold. You would have to contact your bank to remove the hold temporarily.

In the future, you can use a different card or PayPal to process your order.

Regards,

Divine
Customer Support

Australia
1 review
0 helpful votes
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Great to get all the will filled in but now cannot print the form/s

Date of experience: November 10, 2024
Divine G. — LawDepot Rep
over a year old

Hello Dylan,

We appreciate the review. Please contact Customer Support to assist you at 1-855-231-8424 Monday through Friday 8 am to 7pm ET.

Regards,

Divine
Customer Support

New Zealand
1 review
0 helpful votes
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Kia ora
I found this format very easy to complete. Thank you
Jo

Date of experience: November 10, 2024
Divine G. — LawDepot Rep
over a year old

Hello Anthony,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

California
1 review
0 helpful votes
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Was not free misleading advertising **************121

Date of experience: November 8, 2024
Divine G. — LawDepot Rep
over a year old

Hello Hannah,

All licenses and subscriptions were displayed on the same page, telling you what each one offers. We are sorry for your misunderstanding of the different services, especially the one-week Free Trial. The Free Trial is Free for seven days. As long as it is cancelled within seven days, no charge will be billed to you. Based on your records, you selected the Basic License and chose to pay for the document.

We hope that clarifies the service you selected and the billing.

Regards,

Divine
Customer Support

Australia
1 review
0 helpful votes
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Excellent, Effective and easy to access
November 17, 2024

Excellent, Effective and easy to access.
Will gladly recommend to others

Date of experience: November 7, 2024
Divine G. — LawDepot Rep
over a year old

Hello Sandra,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

Australia
1 review
0 helpful votes
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I found the experience pleasant and easy to follow. I elect to have my delegated persons to have access to this document.

Date of experience: November 7, 2024
Divine G. — LawDepot Rep
over a year old

Hello Johnny,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

Australia
1 review
0 helpful votes
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Excellent form which was straight forward and easy to use. Highly recommended

Date of experience: November 6, 2024
Divine G. — LawDepot Rep
over a year old

Hello Kayla,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

California
1 review
0 helpful votes
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Law Depot is very convenient and user friendly! I have recommended Law Depot to many family and friends.

Date of experience: November 5, 2024
Divine G. — LawDepot Rep
over a year old

Hello David,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

New York
1 review
0 helpful votes
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LawDepot provided a comprehensive legal template that really made production of a viable Operating Agreement for an LLC an easier task. Thank you.

Date of experience: November 5, 2024
Divine G. — LawDepot Rep
over a year old

Hello Benjamin,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Australia
1 review
0 helpful votes
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Good thank you very much
November 14, 2024

Good thank you very much. Much appreciated. Thank you very much

Date of experience: November 3, 2024
Divine G. — LawDepot Rep
over a year old

Hello Andrea,

We appreciate the review. Thank you for using LawDepot.

Regards,

Divine
Customer Support

Florida
1 review
0 helpful votes
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This document was so easy to create
November 12, 2024

This document was so easy to create. The website was easy to navigate and very thorough.

Date of experience: November 2, 2024
Divine G. — LawDepot Rep
over a year old

Hello Robert,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Virginia
1 review
0 helpful votes
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So far so good
November 11, 2024

So far so good. I haven't used this site for a while. I'll give you feedback later one as well!

Date of experience: November 1, 2024
Divine G. — LawDepot Rep
over a year old

Hello Abigail,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

California
2 reviews
0 helpful votes
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Easy to use and LawDepot.com is always up to date on current laws

Date of experience: October 29, 2024
Divine G. — LawDepot Rep
over a year old

Hello Owen,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Texas
1 review
0 helpful votes
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Seems pretty easy and to the point
November 8, 2024

Seems pretty easy and to the point. Reasonably priced content.

Date of experience: October 28, 2024
Divine G. — LawDepot Rep
over a year old

Hello Ray,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Texas
1 review
0 helpful votes
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I am a little confused
November 7, 2024

I am a little confused. I purchased a subscription a few months back. I got a new computer and I logged into my account, started a new contract and at the end of the contract I was told I have to pick a subscription. I had know idea on how to get to this subscription, so I purchased another. I would like to know where was I to find my previous subscription that was already paid for?

Date of experience: October 27, 2024
Divine G. — LawDepot Rep
over a year old

Hello Austin,

We are sorry for your confusion. Sometimes its just signing in back to your account is what you need to do. However, please contact Customer Support at 1-855-231-8424 Monday through Friday 8 am to 7 pm ET to assist you better.

Regards,

Divine
Customer Support

Oregon
1 review
0 helpful votes
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Easy to understand and fill in the blanks as presented in the app.

Date of experience: October 27, 2024
Divine G. — LawDepot Rep
over a year old

Hello Harry,

We appreciate the review. Thank you for using LawDepot.

Regards,

Divine
Customer Support

California
1 review
0 helpful votes
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Pleased with the ease of choices in the document. First time renting.

Date of experience: October 26, 2024
Divine G. — LawDepot Rep
over a year old

Hello Bob,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support