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LawDepot

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

LawDepot lets you easily prepare and customize legal documents.

Over two million customers have prepared documents at a fraction of the cost of visiting an attorney. Whether you are interested in protecting your estate, managing a rental property, setting up a business, or any other situation requiring legal forms, LawDepot's extensive library of documents and legal resources are able to assist you with your legal needs. Popular documents include Residential Leases and Eviction Notices, Last Will and Testament, Power of Attorney, Health Care Directives, QuitClaim Deeds, Bill of Sale, Promissory Notes and many more.


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LawDepot Reviews Summary

The company enjoys a strong reputation for its user-friendly website and comprehensive document offerings, which customers find easy to navigate and understand. Many reviews highlight the affordability and efficiency of the services, with a particular emphasis on the thoroughness of the forms provided. However, some customers expressed frustration with payment processing issues, particularly the lack of support for certain credit cards, which led to additional calls for assistance. Overall, while the customer service is generally praised for its friendliness and helpfulness, addressing payment concerns could enhance the customer experience further.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 2 days

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Australia
1 review
0 helpful votes
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I was very pleased to find this process so easy to use.
Very impressive.

Date of experience: January 7, 2025
Divine G. — LawDepot Rep
over a year old

Hello Victoria,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

California
1 review
0 helpful votes
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Very easy to use
January 17, 2025

Very easy to use. Would highly recommend this process to draft a rental agreement.

Date of experience: January 6, 2025
Divine G. — LawDepot Rep
over a year old

Hello Lauren,

We appreciate the review. Thank you for using LawDepot.

Regards,

Divine
Customer Support

Florida
1 review
0 helpful votes
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Good so far
January 17, 2025

Good so far. Than you. We will revising periodically looks good. Than you.

Date of experience: January 6, 2025
Divine G. — LawDepot Rep
over a year old

Hello Helen,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Australia
1 review
0 helpful votes
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Very clear instructions to complete this Power of Attorney, thank you

Date of experience: January 4, 2025
Divine G. — LawDepot Rep
over a year old

Hello Randy,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

California
1 review
0 helpful votes
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This was a very good experience
January 15, 2025

This was a very good experience. The process ended up being user friendly and easy to access.

Date of experience: January 4, 2025
Divine G. — LawDepot Rep
over a year old

Hello Emily,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Texas
1 review
0 helpful votes
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This is the second time I have utilized this service and really enjoy the experience and documents provided.

Date of experience: January 3, 2025
Divine G. — LawDepot Rep
over a year old

Hello Nancy,

We appreciate the review. Thank you for being one of our loyal customers.

Regards,

Divine
Customer Support

Tennessee
1 review
0 helpful votes
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Pretty straight forward, saved lawyer fees. Highly recommend

Date of experience: January 3, 2025
Divine G. — LawDepot Rep
over a year old

Hello Gerald,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

Georgia
1 review
0 helpful votes
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Easy I'm hoping that this will help my children to be able to do this 🙏

Date of experience: January 2, 2025
Divine G. — LawDepot Rep
over a year old

Hello Shirley,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Connecticut
2 reviews
0 helpful votes
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Wonderful and easy to use
January 9, 2025

Wonderful and easy to use
Nothing difficult to understand
Thanks so much

Date of experience: December 29, 2024
Divine G. — LawDepot Rep
over a year old

Hello Megan,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Colorado
1 review
0 helpful votes
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It was easy and quick to complete and satisfied my need for a living trust.

Date of experience: December 29, 2024
Divine G. — LawDepot Rep
over a year old

Hello Mary,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

Oregon
1 review
0 helpful votes
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Easy to follow the directions and hope printing goes as easy

Date of experience: December 29, 2024
Divine G. — LawDepot Rep
over a year old

Hello Julie,

We appreciate the review. Thank you for using LawDepot.

Regards,

Divine
Customer Support

Iowa
1 review
0 helpful votes
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Fast and simple!
January 8, 2025

Fast and simple! Made the whole process much easier than I expected.

Date of experience: December 29, 2024
Divine G. — LawDepot Rep
over a year old

Hello Kath,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

Australia
1 review
0 helpful votes
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No comments until I complete the process, no more to say at this stage

Date of experience: December 28, 2024
Divine G. — LawDepot Rep
over a year old

Hello Christine,

We appreciate the review. Thank you for using LawDepot.

Regards,

Divine
Customer Support

North Carolina
1 review
0 helpful votes
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Easy to use for my leasing needs
January 7, 2025

Easy to use for my leasing needs. I'll use it to make updates and changes. So far, so good,

Date of experience: December 27, 2024
Divine G. — LawDepot Rep
over a year old

Hello Jay,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

Nevada
1 review
0 helpful votes
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Quick and easy
January 6, 2025

Quick and easy. I just wonder if it was thorough enough to ensure a good final result.

Date of experience: December 27, 2024
Divine G. — LawDepot Rep
over a year old

Hello Susan,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Tennessee
1 review
0 helpful votes
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Great So far
January 6, 2025

Great So far ----------------------------------------------------- I do not like surveys

Date of experience: December 27, 2024
Divine G. — LawDepot Rep
over a year old

Hello Brian,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Virginia
1 review
0 helpful votes
Follow Marie M.
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Quick, easy to understand, focused on the state you reside in!

Date of experience: December 27, 2024
Divine G. — LawDepot Rep
over a year old

Hello Marie,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Australia
1 review
0 helpful votes
Follow Carl W.
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Basic lease agreement that appears to fulfill the legal requirements

Date of experience: December 27, 2024
Divine G. — LawDepot Rep
over a year old

Hello Carl,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Oklahoma
1 review
0 helpful votes
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SO FAR so good, I have not accessed doc yet and need to edit. Fingers crossed. Thank you

Date of experience: December 26, 2024
Divine G. — LawDepot Rep
over a year old

Hello Nicholas,

We appreciate the review. Thank you for visiting our site.

Regards,

Divine
Customer Support

Colorado
1 review
0 helpful votes
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Give us an option to buy all the items up front. Then take us to those pages as we complete each document.

Date of experience: December 25, 2024
Divine G. — LawDepot Rep
over a year old

Hello Frances,

Thank you for pointing that out. To clarify, our website is Do-it-Yourself. We are not a law firm and have no stand-by lawyers who can answer legal questions for you or assist you in filling out your documents. It is unreasonable to charge users upfront if they are not sure if it's the right document they need for their situation. Thus, the pricing is at the end. Users have the option to continue on or quit.

Hope that clarifies.

Regards,

Divine
Customer Support