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LawDepot

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

LawDepot lets you easily prepare and customize legal documents.

Over two million customers have prepared documents at a fraction of the cost of visiting an attorney. Whether you are interested in protecting your estate, managing a rental property, setting up a business, or any other situation requiring legal forms, LawDepot's extensive library of documents and legal resources are able to assist you with your legal needs. Popular documents include Residential Leases and Eviction Notices, Last Will and Testament, Power of Attorney, Health Care Directives, QuitClaim Deeds, Bill of Sale, Promissory Notes and many more.


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LawDepot Reviews Summary

The company enjoys a strong reputation for its user-friendly website and comprehensive document offerings, which customers find easy to navigate and understand. Many reviews highlight the affordability and efficiency of the services, with a particular emphasis on the thoroughness of the forms provided. However, some customers expressed frustration with payment processing issues, particularly the lack of support for certain credit cards, which led to additional calls for assistance. Overall, while the customer service is generally praised for its friendliness and helpfulness, addressing payment concerns could enhance the customer experience further.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 2 days

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Australia
1 review
0 helpful votes
Follow Gloria J.
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Fast, easy, straightforward
March 2, 2025

Fast, easy, straightforward. Explanation are good when and where required. A very clear process.

Date of experience: February 19, 2025
Divine G. — LawDepot Rep
over a year old

Hello Gloria,

We appreciate the review. Thank you for using LawDepot.

Regards,

Divine
Customer Support

Australia
1 review
0 helpful votes
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No problems so far thank you jennifer jones I just want to finished setting it up!

Date of experience: February 19, 2025
Divine G. — LawDepot Rep
over a year old

Hello Janet,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Australia
1 review
0 helpful votes
Follow Ann K.
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Easy to understand questions and fill in form. Helpful hints.

Date of experience: February 19, 2025
Divine G. — LawDepot Rep
over a year old

Hello Ann,

We appreciate the review. Thank you for using LawDepot.

Regards,

Divine
Customer Support

New York
1 review
0 helpful votes
Follow Marie P.
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Very thorough, very easy to fill out and very cost effective.

Date of experience: February 19, 2025
Divine G. — LawDepot Rep
over a year old

Hello Marie,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Australia
1 review
0 helpful votes
Follow Amanda I.
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Easy to navigate the document with lots of options and self help

Date of experience: February 18, 2025
Divine G. — LawDepot Rep
over a year old

Hello Amanda,

We appreciate the review. Thank you for using LawDepot.

Regards,

Divine
Customer Support

Ohio
1 review
0 helpful votes
Follow Anna R.
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Wow
February 28, 2025

Wow. $119 for a complete Estate Plan. Brilliant. Will be sure to pass-along details to colleagues.

Date of experience: February 18, 2025
Divine G. — LawDepot Rep
over a year old

Hello Anna,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

Georgia
1 review
0 helpful votes
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I can't log in after paying the fee
February 28, 2025

I can't log in after paying the fee. "something went wrong" totally irritating

LawDepot attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 17, 2025
Oregon
1 review
0 helpful votes
Follow Nicole S.
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I have used these forms for my mother's estate when she passed away. Very good and made my affairs easy and was completely legal and acceptable in all respects.

Date of experience: February 17, 2025
Divine G. — LawDepot Rep
over a year old

Hello Nicole,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

Australia
1 review
0 helpful votes
Follow Walter F.
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Document development easy to understand and work with. Great web site

Date of experience: February 17, 2025
Divine G. — LawDepot Rep
over a year old

Hello Walter,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Maryland
1 review
0 helpful votes
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So far, it has been a most favorable experience compared to all the others I have tried. Thank you

Date of experience: February 16, 2025
Divine G. — LawDepot Rep
over a year old

Hello Melissa,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

Virginia
1 review
0 helpful votes
Follow Kelly B.
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Quick and easy to use system of helping people going through most difficult things they will face in life. Thank you.

Date of experience: February 16, 2025
Divine G. — LawDepot Rep
over a year old

Hello Kelly,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

California
1 review
0 helpful votes
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Very user friendly and the explication are acceptable, however sometimes not very clear as we dont always see examples in order to know what is asked.

Date of experience: February 15, 2025
Divine G. — LawDepot Rep
over a year old

Hello Jason,

We appreciate the review. Thank you for using LawDepot.

Regards,

Divine
Customer Support

South Carolina
1 review
0 helpful votes
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Not much help with this called but no help... Please call to confirm what I paid for

Date of experience: February 14, 2025
Divine G. — LawDepot Rep
over a year old

Hello Michael,

We’re sorry to hear that you didn’t get the help you needed. Our goal is to assist you as best as we can. If you’re still experiencing any issues or have specific questions, please let us know—we’d be happy to help clarify or guide you through the process. Please contact Customer Support or email [email protected].

Regards,

Divine
Customer Support

Florida
1 review
0 helpful votes
Follow Harold R.
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Credit card was not sending, got nervous that I lost all my work

Date of experience: February 13, 2025
Divine G. — LawDepot Rep
over a year old

Hello Harold,

We appreciate the review. Please contact Customer Support for assistance.
Thank you for using LawDepot.

Regards,

Divine
Customer Support

Minnesota
1 review
0 helpful votes
Follow Will Y.
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Fine easy to follow good program good good good good nice good

Date of experience: February 13, 2025
Divine G. — LawDepot Rep
over a year old

Hello Will,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

New York
1 review
0 helpful votes
Follow Nicholas R.
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Easy to use
February 23, 2025

Easy to use - much simpler than I thought. Glad i found this website

Date of experience: February 13, 2025
Divine G. — LawDepot Rep
over a year old

Hello Nicholas,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Tennessee
1 review
0 helpful votes
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Easy and non hassle
February 23, 2025

Easy and non hassle. Went through the process without needing any assistance.

Date of experience: February 12, 2025
Divine G. — LawDepot Rep
over a year old

Hello Grace,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Mississippi
2 reviews
0 helpful votes
Follow Gregory N.
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The process has been easy to complete and understand with detailed descriptions for reference when needed.

Date of experience: February 12, 2025
Divine G. — LawDepot Rep
over a year old

Hello Gregory,

We appreciate the review. Thank you for using LawDepot.

Regards,

Divine
Customer Support

Arkansas
1 review
0 helpful votes
Follow Arthur E.
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Very impressed with the ease of getting legal documents needed

Date of experience: February 12, 2025
Divine G. — LawDepot Rep
over a year old

Hello Arthur,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

California
1 review
0 helpful votes
Follow Liz R.
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It was simple and efficient thank you it was nice doing business.

Date of experience: February 11, 2025
Divine G. — LawDepot Rep
over a year old

Hello Liz,

We appreciate the review. Thank you for using LawDepot.

Regards,

Divine
Customer Support