LawDepot.co.uk
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LawDepot.co.uk
lawdepot.co.uk

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Reviews

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4.7
Reviews 430
5 Stars
74%
4 Stars
18%
3 Stars
5%
2 Stars
1%
1 Star
2%

GB
1 review
0 helpful votes
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I'm impressed
April 5, 2024

I'm impressed. This was an easy service to use. Great price and very comprehensive. Thank you!

Date of experience: March 26, 2024
Divine G. — LawDepot.co.uk Rep
over a year ago

Hello Rachel,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

GB
2 reviews
1 helpful vote
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I filled in the form successfully but noticed a mistake...
March 25, 2024

I filled in the form successfully but noticed a mistake and wanted to go back to correct it but I couldn't find a way of going back to the section with a mistake. Had to start the process all over again. All good apart from that.

Date of experience: March 15, 2024
Divine G. — LawDepot.co.uk Rep
over a year ago

Hello Steve,

You can take the steps below to make a change to a document:

- Sign in to your LawDepot (https://www.lawdepot.com/) account

- Hover over your email address at the top right-hand side of the page.

- Click on "My Documents" from the drop down menu.

- Locate the document you want to access and click on its name to open the file.

- Click on Change Answers

- Go through the questionnaire to look for the information you want to change or edit by clicking Save & Continue.

If you have any further questions, please don't hesitate to let us know.

Regards,

Divine
Customer Support

Australia
1 review
0 helpful votes
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It ok need more notice before it expires thank you...
March 6, 2024

It ok need more notice before it expires thank you for payments

Date of experience: March 6, 2024
Divine G. — LawDepot.co.uk Rep
over a year ago

Hello Andrew,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

GB
1 review
0 helpful votes
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It's for a little monies and great product to use it...
March 4, 2024

It's for a little monies and great product to use it nice and easy for a first time user especially

Date of experience: March 4, 2024
GB
1 review
0 helpful votes
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Easy to follow format to draw up a tenancy agreement
February 29, 2024

Easy to follow format to draw up a tenancy agreement

Date of experience: February 29, 2024
Divine G. — LawDepot.co.uk Rep
over a year ago

Hello Chris,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

GB
1 review
0 helpful votes
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Brilliant service as ever though retired I occasionally...
February 5, 2024

Brilliant service as ever though retired I occasionally need documents.
Martin

Date of experience: February 5, 2024
Divine G. — LawDepot.co.uk Rep
over a year ago

Hello Juan,

We appreciate the review. Thank you for being one of our loyal customers.

Regards,

Divine
Customer Support

GB
1 review
0 helpful votes
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I found the site easy to follow and documents easy...
January 31, 2024

I found the site easy to follow and documents easy to retrieve

Date of experience: January 31, 2024
Divine G. — LawDepot.co.uk Rep
over a year ago

Hello George,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

GB
1 review
0 helpful votes
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Quick, easy to use and provides good clarity of content
January 23, 2024

Quick, easy to use and provides good clarity of content

Date of experience: January 23, 2024
Divine G. — LawDepot.co.uk Rep
over a year ago

Hello Joyce,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Israel
1 review
0 helpful votes
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Very friendly to handle
November 23, 2023

Very friendly to handle. Some contradictions within my filling document prior to see the actual contract (pets for example) but corrected later specifying MY requests. So ok

Date of experience: November 23, 2023
Divine G. — LawDepot.co.uk Rep
over a year ago

Hello Philip,

We appreciate the review. Thank you for using LawDepot.

Regards,

Divine
Customer Support

GB
1 review
0 helpful votes
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As a novice, I found the process very easy to follow...
November 4, 2023

As a novice, I found the process very easy to follow and complete.

Date of experience: November 4, 2023
Divine G. — LawDepot.co.uk Rep
over a year ago

Hello Denise,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

GB
1 review
0 helpful votes
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Wasn't able to pay for the document license using my...
November 29, 2023

Wasn't able to pay for the document license using my credit or debit card. I was told by the help desk that it was due to a block on international payments and to release it via my credit card company. So I rang them and they said there was no block on the card. I eventually paid using paypal but have wasted nearly an hour doing all this, hence the poor rating.

Date of experience: November 2, 2023
NL
1 review
0 helpful votes
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Fantastic website helps with all my contracts
October 20, 2023

Fantastic website helps with all my contracts. Very simple to use

Date of experience: October 20, 2023
Divine G. — LawDepot.co.uk Rep
over a year ago

Hello Brenda,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

GB
1 review
0 helpful votes
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Apart from having a problem with create a password...
September 20, 2023

Apart from having a problem with create a password it was all good.

Date of experience: September 20, 2023
Divine G. — LawDepot.co.uk Rep
over a year ago

Hello Harry,

We appreciate the review. If you need assistance with your account, please get in touch with Customer Support at 0800 014 8912 Mon-Fri 1 pm - 10 pm.

Regards,

Divine
Customer Support

GB
1 review
0 helpful votes
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This was a painless and efficient process...
August 8, 2023

This was a painless and efficient process... and easy.

Date of experience: August 8, 2023
Divine G. — LawDepot.co.uk Rep
over a year ago

Hello Dorothy,

Thank you for your honest feedback. We are glad you had a great experience.

Regards,

Divine
Customer Support

GB
1 review
0 helpful votes
Follow Mary U.
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Very Easy step by step process to obtain legal documents
August 2, 2023

Very Easy step by step process to obtain legal documents

Date of experience: August 2, 2023
Divine G. — LawDepot.co.uk Rep
over a year ago

Hello Mary,

We appreciate the review. Thank you for using LawDepot for all your legal document needs.

Regards,

Divine
Customer Support

GB
1 review
0 helpful votes
Follow Karen S.
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Easy to access website
July 24, 2023

Easy to access website. Very helpful freephone number.

Date of experience: July 24, 2023
Divine G. — LawDepot.co.uk Rep
over a year ago

Hello Karen,

Thank you for the review. We appreciate you using our site.

Regards,

Divine
Customer Support

GB
1 review
0 helpful votes
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The whole process was easier than I thought it would...
July 16, 2023

The whole process was easier than I thought it would be.

Date of experience: July 16, 2023
Divine G. — LawDepot.co.uk Rep
over a year ago

Hello Amy,

Thank you for the feedback. We are glad to know you found our site easy to use.

Regards,

Divine
Customer Support

GB
1 review
0 helpful votes
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Delay in payment going through with no advisory notes...
July 7, 2023

Delay in payment going through with no advisory notes or explanation other than an error!

Date of experience: June 7, 2023
GB
1 review
0 helpful votes
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This should be straight forward, It took 4 attempts,...
May 24, 2023

This should be straight forward, It took 4 attempts, and email to an from to pissing around with passwords.Rubbish

Date of experience: April 24, 2023
GB
1 review
0 helpful votes
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Very easy to use and if I was able to set it up anyone...
March 24, 2023

Very easy to use and if I was able to set it up anyone can!

Date of experience: March 24, 2023