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LawDepot.caReviews 393

4.5

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LawDepot.ca Reviews Summary

The company has established a positive reputation for providing a user-friendly platform that simplifies the creation of legal documents, particularly appreciated for its clear instructions and accessibility. Customers frequently highlight the speed and affordability of the service, which effectively meets their needs during complex situations like divorce and property management. However, some users express concerns regarding the limitations of the document templates, such as the need for additional customization options and the perception of high costs after initial promotions. Overall, the feedback indicates a strong customer satisfaction level, coupled with suggestions for enhancing the platform's functionality.

This summary is generated by AI, based on text from customer reviews

service
1
value
1
shipping
1
returns
1
quality
1
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Canada
1 review
0 helpful votes
Follow Larry I.
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Thank you for providing these forms. This is very helpful. I want to ensure I'm doing everything correctly here, and this service helps with that.

Date of experience: September 12, 2024
Divine G. LawDepot.ca Rep
over a year old

Hello Larry,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Mexico
1 review
0 helpful votes
Follow Sandra R.
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Used on several occasions
September 20, 2024

Used on several occasions. All satisfied. Will use again as well

Date of experience: September 10, 2024
Divine G. LawDepot.ca Rep
over a year old

Hello Sandra,

We appreciate the review. Thank you for using LawDepot.

Regards,

Divine
Customer Support

Canada
1 review
0 helpful votes
Follow Zachary X.
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Easy to use and easy to understand the form that will be given to the tenant

Date of experience: September 10, 2024
Divine G. LawDepot.ca Rep
over a year old

Hello Zachary,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Canada
1 review
0 helpful votes
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Decent documentation, but not super intuitive. Would like word docs for easier editing, but understand that perhaps this is something that is needed by Law Depot.

Date of experience: September 6, 2024
Divine G. LawDepot.ca Rep
over a year old

Hello Susan,

Our document template software is a tool that allows customers to create agreements, not an all-encompassing solution that does everything for the end user.
The question template is intended to accommodate the majority of end users and to give them the flexibility to create a document that will work for them.
Customers are expected to be responsible for awareness of special requirements in their jurisdiction.
While we may try to help customers by making common answer suggestions or providing information in frequently asked questions, ultimately, it is up to the customer to know what their fact situation requires or to get the assistance of local legal counsel.

Hope this clarifies.

Regards,

Divine
Customer Support

Canada
1 review
0 helpful votes
Follow Steven Y.
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1
September 9, 2024

1. I would like to add another individual beyond the four that it prompts for, why not allow more? 2. I would like to have been prompted for optional witnessing of the signature by a lawyer or other person. 3. It asked me if I wanted the Emergency Contact and I said NO but it still included it in the final form.

Date of experience: August 30, 2024
Divine G. LawDepot.ca Rep
over a year old

Hello Steven,

Please contact Customer Support with your questions. You can reach them at 1-855-231-8424 Monday through Friday, 8 a.m. to 7 p.m. ET.

Regards,

Divine
Customer Support

Bermuda
2 reviews
0 helpful votes
Follow Wayne V.
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Easy to complete and thorough in all topics covered. Thank you.

Date of experience: August 26, 2024
Divine G. LawDepot.ca Rep
over a year old

Hello Wayne,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Canada
1 review
0 helpful votes
Follow Sharon D.
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Easy to Complete and understand
September 4, 2024

Easy to Complete and understand. Better better than paying big bucks to a lawyer

Date of experience: August 25, 2024
Divine G. LawDepot.ca Rep
over a year old

Hello Sharon,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Canada
1 review
0 helpful votes
Follow Brittany R.
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First experience using this service, can let you know later.

Date of experience: August 20, 2024
Divine G. LawDepot.ca Rep
over a year old

Hello Brittany,

We appreciate the review. Thank you for using LawDepot.

Regards,

Divine
Customer Support

Canada
1 review
0 helpful votes
Follow Mike X.
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So far I am happy with the service i have received and ease of use

Date of experience: August 19, 2024
Divine G. LawDepot.ca Rep
over a year old

Hello Mike,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

Canada
1 review
0 helpful votes
Follow Abigail B.
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I like the service, but I can't sign up for the year yet. I got to pay for a two-week access, but I don't understand your pricing yet. I don't need to store documents as much as I need to create them.
Best wishes

Date of experience: August 15, 2024
Divine G. LawDepot.ca Rep
over a year old

Hello Abigail,

You do not to sign up for a Yearly service. You have two other options which are the Basic License and the monthly subscription which starts off as a Free Trial for one week. If you need assistance in understanding the different pricing, Please contact Customer Support at 1-855-2318424 Monday to Friday 8 am to 7 pm ET.

Regards,

Divine
Customer Support

Canada
1 review
0 helpful votes
Follow Martha Y.
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Efficient, direct, comprehensive, easy to review & edit, reasonable price...

Date of experience: August 14, 2024
Divine G. LawDepot.ca Rep
over a year old

Hello Martha,

We appreciate the review. Thank you for using LawDepot.

Regards,

Divine
Customer Support

Canada
1 review
0 helpful votes
Follow Alex O.
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Quick and easy...
August 24, 2024

Quick and easy...no need to spend a fortune on lawyers and they even agree!

Date of experience: August 14, 2024
Divine G. LawDepot.ca Rep
over a year old

Hello Alex,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Canada
1 review
0 helpful votes
Follow Juan S.
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Good experience, the software is easy to use, reliable and professional.

Date of experience: August 14, 2024
Divine G. LawDepot.ca Rep
over a year old

Hello Juan,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Canada
1 review
0 helpful votes
Follow Brandon G.
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It was easy to create the draft of the separation agreement, I am planning to keep editing it.

Date of experience: August 12, 2024
Divine G. LawDepot.ca Rep
over a year old

Hello Brandon,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

Canada
1 review
0 helpful votes
Follow Cheryl B.
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A great comphrehensive lease, I tried to purchase the pro package but the system rejected it. I, disappointed

Date of experience: August 11, 2024
Divine G. LawDepot.ca Rep
over a year old

Hello Cheryl,

We are sorry to hear that you were unsuccessful in purchasing the 1-Year Pro. Please know that we only take AMEX, MasterCard and Visa Credit cards and PayPal. If you used a credit card, your card may have an international purchase hold, or there are not enough funds for the transaction, which is why it is being rejected. Please contact your bank and verify with them. Your account status shows that you have successfully signed up for a basic 5-year Access for the Lease Agreement.

We appreciate the review. Thank you for using LawDepot.

Regards,

Divine
Customer Support

Canada
1 review
0 helpful votes
Follow Jonathan O.
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Easy and fast to use, with all the needed information
August 8, 2024
Updated review

Easy and fast to use, with all the needed information. I would like to add photos to the document though.

Date of experience: July 29, 2024
Divine G. LawDepot.ca Rep
over a year old

Hello Jonathan,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support


Super easy and well created
August 8, 2024
Previous review

Super easy and well created. Love that I have this for 5 years

Date of experience: July 29, 2024
Canada
1 review
0 helpful votes
Follow Catherine F.
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Very easy to get started, I like the dedicated license for just making rent receipts, the price was good, and I know where to look for other legal documents should the need arise

Date of experience: July 28, 2024
Divine G. LawDepot.ca Rep
over a year old

Hello Catherine,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

Canada
1 review
0 helpful votes
Follow Ron F.
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Very reliable database that I use daily for our rental needs

Date of experience: July 26, 2024
Divine G. LawDepot.ca Rep
over a year old

Hello Ron,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Canada
1 review
0 helpful votes
Follow Samantha R.
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Easy to fill in and very reasonable rates. I would recommend LawDepot.

Date of experience: July 19, 2024
Divine G. LawDepot.ca Rep
over a year old

Hello Samantha,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

Canada
1 review
0 helpful votes
Follow Andrew M.
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So far, easy to understand
July 28, 2024

So far, easy to understand. Unease was comforted about new website.

Date of experience: July 18, 2024
Divine G. LawDepot.ca Rep
over a year old

Hello Andrew,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support