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The company has established a positive reputation for providing a user-friendly platform that simplifies the creation of legal documents, particularly appreciated for its clear instructions and accessibility. Customers frequently highlight the speed and affordability of the service, which effectively meets their needs during complex situations like divorce and property management. However, some users express concerns regarding the limitations of the document templates, such as the need for additional customization options and the perception of high costs after initial promotions. Overall, the feedback indicates a strong customer satisfaction level, coupled with suggestions for enhancing the platform's functionality.
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Thank you for providing these forms. This is very helpful. I want to ensure I'm doing everything correctly here, and this service helps with that.
Used on several occasions. All satisfied. Will use again as well
Hello Sandra,
We appreciate the review. Thank you for using LawDepot.
Regards,
Divine
Customer Support
Easy to use and easy to understand the form that will be given to the tenant
Hello Zachary,
Thank you for the 5-star rating. We appreciate you visiting our site.
Regards,
Divine
Customer Support
Decent documentation, but not super intuitive. Would like word docs for easier editing, but understand that perhaps this is something that is needed by Law Depot.
Hello Susan,
Our document template software is a tool that allows customers to create agreements, not an all-encompassing solution that does everything for the end user.
The question template is intended to accommodate the majority of end users and to give them the flexibility to create a document that will work for them.
Customers are expected to be responsible for awareness of special requirements in their jurisdiction.
While we may try to help customers by making common answer suggestions or providing information in frequently asked questions, ultimately, it is up to the customer to know what their fact situation requires or to get the assistance of local legal counsel.
Hope this clarifies.
Regards,
Divine
Customer Support
1. I would like to add another individual beyond the four that it prompts for, why not allow more? 2. I would like to have been prompted for optional witnessing of the signature by a lawyer or other person. 3. It asked me if I wanted the Emergency Contact and I said NO but it still included it in the final form.
Hello Steven,
Please contact Customer Support with your questions. You can reach them at 1-855-231-8424 Monday through Friday, 8 a.m. to 7 p.m. ET.
Regards,
Divine
Customer Support
Easy to complete and thorough in all topics covered. Thank you.
Hello Wayne,
Thank you for the 5-star rating. We appreciate you visiting our site.
Regards,
Divine
Customer Support
Easy to Complete and understand. Better better than paying big bucks to a lawyer
Hello Sharon,
Thank you for the 5-star rating. We appreciate you visiting our site.
Regards,
Divine
Customer Support
First experience using this service, can let you know later.
Hello Brittany,
We appreciate the review. Thank you for using LawDepot.
Regards,
Divine
Customer Support
So far I am happy with the service i have received and ease of use
Hello Mike,
Thank you for the great feedback. We are glad you had a good experience using our site.
Regards,
Divine
Customer Support
I like the service, but I can't sign up for the year yet. I got to pay for a two-week access, but I don't understand your pricing yet. I don't need to store documents as much as I need to create them.
Best wishes
Hello Abigail,
You do not to sign up for a Yearly service. You have two other options which are the Basic License and the monthly subscription which starts off as a Free Trial for one week. If you need assistance in understanding the different pricing, Please contact Customer Support at 1-855-2318424 Monday to Friday 8 am to 7 pm ET.
Regards,
Divine
Customer Support
Efficient, direct, comprehensive, easy to review & edit, reasonable price...
Hello Martha,
We appreciate the review. Thank you for using LawDepot.
Regards,
Divine
Customer Support
Quick and easy...no need to spend a fortune on lawyers and they even agree!
Hello Alex,
Thank you for the 5-star rating. We appreciate you visiting our site.
Regards,
Divine
Customer Support
Good experience, the software is easy to use, reliable and professional.
Hello Juan,
Thank you for the 5-star rating. We appreciate you visiting our site.
Regards,
Divine
Customer Support
It was easy to create the draft of the separation agreement, I am planning to keep editing it.
Hello Brandon,
Thank you for the great feedback. We are glad you had a good experience using our site.
Regards,
Divine
Customer Support
A great comphrehensive lease, I tried to purchase the pro package but the system rejected it. I, disappointed
Hello Cheryl,
We are sorry to hear that you were unsuccessful in purchasing the 1-Year Pro. Please know that we only take AMEX, MasterCard and Visa Credit cards and PayPal. If you used a credit card, your card may have an international purchase hold, or there are not enough funds for the transaction, which is why it is being rejected. Please contact your bank and verify with them. Your account status shows that you have successfully signed up for a basic 5-year Access for the Lease Agreement.
We appreciate the review. Thank you for using LawDepot.
Regards,
Divine
Customer Support
Easy and fast to use, with all the needed information. I would like to add photos to the document though.
Hello Jonathan,
Thank you for the 5-star rating. We appreciate you visiting our site.
Regards,
Divine
Customer Support
Super easy and well created. Love that I have this for 5 years
Very easy to get started, I like the dedicated license for just making rent receipts, the price was good, and I know where to look for other legal documents should the need arise
Hello Catherine,
Thank you for the great feedback. We are glad you had a good experience using our site.
Regards,
Divine
Customer Support
Very reliable database that I use daily for our rental needs
Hello Ron,
Thank you for the 5-star rating. We appreciate you visiting our site.
Regards,
Divine
Customer Support
Easy to fill in and very reasonable rates. I would recommend LawDepot.
Hello Samantha,
Thank you for the great feedback. We are glad you had a good experience using our site.
Regards,
Divine
Customer Support
So far, easy to understand. Unease was comforted about new website.
Hello Andrew,
Thank you for the 5-star rating. We appreciate you visiting our site.
Regards,
Divine
Customer Support
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Hello Larry,
Thank you for the 5-star rating. We appreciate you visiting our site.
Regards,
Divine
Customer Support