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La Roche-Posay Reviews Summary
La Roche-Posay is a skincare brand that offers fragrance-free and paraben-free products for sensitive skin. Their mission is to provide a better life for people with sensitive skin by offering effective and gentle solutions.
This summary is generated by AI, based on text from customer reviews
The worst online shopping experience ever: my order got lost. La Roche-Posay's customer service advised me to get in touch with DPD to sort it out. However, DPD informed me that I should contact La Roche-Posay instead, as they haven't received my parcel. It's a vicious circle. Despite paying for next day delivery, it has been a week, and I still haven't received my order or my money back.
I was also assured by La Roche-Posay's customer service that I would receive a resolution from their investigation team within two working days. However, it's evident that I haven't received any response at all.
Unbelievable cream. It is nourishing and has a great effect on my skin. I like how it moisturizes it.
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