Our reviews monitored for authenticity
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.
La Roche-Posay Reviews Summary
La Roche-Posay has 2 customer reviews and ranks 49th in the Acne category.
The worst online shopping experience ever: my order got lost. La Roche-Posay's customer service advised me to get in touch with DPD to sort it out. However, DPD informed me that I should contact La Roche-Posay instead, as they haven't received my parcel. It's a vicious circle. Despite paying for next day delivery, it has been a week, and I still haven't received my order or my money back.
I was also assured by La Roche-Posay's customer service that I would receive a resolution from their investigation team within two working days. However, it's evident that I haven't received any response at all.
Unbelievable cream. It is nourishing and has a great effect on my skin. I like how it moisturizes it.
