LaptopBatteryStore.co.ukReviews 33

When trying to install the battery it became apparent that 2 wires could be seen and shorted out in the centre mounting hole where a metal screw needs to be installed.
This, unknowing to my son, instantly shorted out the battery upon installation and caused the battery terminal where it connects to the motherboard to catch fire and smoke.

Will not answer emails, requested via PayPal that i send a hazardous battery back to them in china at my cost.
AS IF BOTH TIS SELLER AND PAYPAL EXPECT ME TO SEND A FIRE HAZARD THROUGH THE POST.

'Warehouse' in London, 5 days delivery by Royal Mail, good-looking database of batteries. The first inkling I had that things weren't right was the tracking number given that ended in HK instead of GB. Only then did I look around and find this site - at that time with only three terrible reviews.
Anyway after two weeks the battery arrived from Hong Kong 'delivered' as promised by Royal Mail. No VAT or anything to pay at delivery probably because it was described as a gift with no value.
Well packaged. Battery looked OK and has actually performed brilliantly ever since - that's about two months so far.

I ordered a battery for my HP510 laptop and after a while it arrived - not quick but it arrived. Plugged it in and charged it up: lasted about 30 mins before I had to plug in charger again. After that I always had the charger connected. That was August 2012. In Feb 2013 I hadn't used the laptop for about 2 weeks. Tried to switch on without the charger and... nothing. Battery dead flat apparently. Plugged in the charger and worked away for about 1 hour and then BANG! It was literally a small explosion and flames came from under all four sides of the laptop. House fire alarms went off and the table cloth started to catch fire. Managed to chuck the whole laptop outside in the snow. Lots of small black debris all over the lounge from the smoke. Laptop a complete write-off. Sent this place an email but no response. Reading the other emails (for the 1st time) suggests I may not be getting one. I believe the battery was defective/poor quality and this outfit should be avoided like the plague. I never realised defective batteries could explode like this. I've learnt never to leave them on charge during the night! See photo attached.

I ordered a battery on the 1st february, delivery supposed to be within 5 days. I emailed them on the 9th & 10th & got no response. I emailed again on the 13th & got an email from them with a tracking number but no explanation. When I tried the tracking number I got "invalid number" so I emailed Parcel force who told me it was being held at UK custom but had no date for it being released. This was the first I knew that they were not UK based despite having a UK domain address. I would not have ordered from them if I had known because of the difficulty in chasing it up. Having a. UK address and not informing people that they are not in the UK amounts to misrepresentation, aka deceit. All this time the battery was stil marked as "in stock" on their site.
I had raised a dispute with Paypal so escalated it to a claim to try & at least get my money back. Last night I got an email from Paypal saying they had a tracking number which turned out to be the same one I had been given a week earlier. However this time it worked and the battery is supposed to be on a local delivery van (fingers crossed) otherwise they would only have got one star.
I would certainly not use them again or recommend them.

Hi,

I tried to google for any online store selling replacement battery for Acer. Laptopbatterystore.co.uk seemed ok, although reading the reviews from this site made me a bit nervous to order anything from store, which in reality was located in China. I bit the bullet and tested ordering, using Paypal as payment option.

I received notification within minutes from Paypal about order, and just a few moments later I got another one from laptopbatterystore stating they also got the order. I was prepared to wait for quite some time, or possibly even not receiving the goods ever.

However, after roughly two weeks waiting, I'm happily holding the battery. It was properly packaged and wrapped in bulk box including anti static plastic wrapping, and came along with instructions, original postal receipt (half Chinese, half English):)

So, nothing to complain really, and after negative comments here I was even very positively surprised everything went just OK!

--quick update--

Delivery address was to Madrid/Spain.