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Languex.co Reviews Summary
Languex offers professional translation services in over 100 languages, with certified and non-certified options available. Their platform matches projects to expert translators for high-quality results.
This summary is generated by AI, based on text from customer reviews
Languex is a great option for professional, accurate, and reliable translation services. They always deliver high-quality translations in a timely manner. The customer service team is attentive and very helpful. I would recommend their services!
Trash customer service! They don't reply and I never got my full order. Wendy never responds to emails and when I asked to speak with customer service they refuse to call back and discuss a customers need.
They are straight up disrespectful how they ignore your request for help. Beyond infuriating. People stay away from this company.
13 emails were sent, 6 voice mails asking for assistance, hard copies of my order were never received. This is seems to be something many negative reviews have pointed out - communication breakdown happens when you never return phone calls. I am so livid with wasting my time and money.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Steve,
Thank you for taking the time to leave us a review. We take all feedback seriously and we apologize for any inconvenience caused.
We want to clarify that we have replied to all communications we have received from you. Our team has thoroughly checked our records and found that we responded to your inquiries via email and attempted to call you a few times.
We understand how frustrating it can be when communication breakdowns occur, and we strive to provide the best customer service possible. If there was any miscommunication on our end, we sincerely apologize.
Please contact us again if you have any further questions or concerns. We value your business and hope to have the opportunity to serve you better in the future.
Best Regards,
The Languex Team