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The company has garnered a mixed reputation among its users, with notable strengths in the quality of interactions and user experience on the platform. Many customers appreciate the availability of free credits and the effective matchmaking features, which enhance the overall engagement. However, significant concerns arise regarding the pricing structure, as users feel the costs for communication are excessive, particularly for men, creating barriers to forming genuine connections. Additionally, frustrations about limited geographical matches and the inability to exchange personal contact information further detract from user satisfaction, indicating a need for adjustments to improve accessibility and foster deeper relationships.
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I've only been on this app for 1 hour so I'm not sure yet
Nice first chat on my finest attempt when I found this site
Dear User,
Thanks for taking the time to share your feedback with us, we really appreciate it.
We hope you enjoy communicating with your pen pals.
Best Wishes,
La-date Customer Support
Not bad. Lots of pretty prob fake or prob paid to work for site profiles. But who knows? Probably talking to grannies and trannys and fat bearded dudes. But you just gotta use your imagination
Dear User,
Our goal is to create a safe and welcoming digital space for our users. We adhere to strict ethical standards and actively monitor user interactions to prevent rule violations. In addition, we encourage our community members to actively participate in maintaining this environment by providing a seamless way to report suspected violations. If you ever have any doubts about the identity of your pen pal, don't hesitate to contact us at [email protected].
Best Wishes,
La-date Customer Support
Not enough credits to start if you're trying to evaluate site
Dear Phil,
Thank you for taking the time to give us your feedback.
We value our new users and want you to get off to a good start. When you register, we'll give you 20 credits to get to know our platform. After that, we'll offer you a special deal on your first package at an exclusive price. This limited-time offer allows you to dive deeper into our services with other credits, so you have enough resources to make the most of your first experience.
If you'd like to find out more about our current special offers, please don't hesitate to contact us at [email protected]. We look forward to helping you.
Best Wishes,
La-date Customer Support
Your messages are fake and this is just another scam website.
Very nice, efficient and less demanding unlike others asking for payment unnecessarily
Dear User,
We really appreciate your thoughts and feedback. Thank you for sharing them with us.
We wish you an enjoyable experience on our website.
Best Wishes,
La-date Customer Support
Cost a lot to talk to each other but I like talking to Maria I'd rather talk to where we can hear each other's voice instead of typing but that's not on me
Dear Billy,
Thank you for sharing your feedback with us! We appreciate it a lot!
It is true that you need to have enough credits to use some of the services, however, you only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending on those personally. At the same time, you may easily use the website without being distracted by extra advertisements.
We always provide high-quality support services for our members. Every query is carefully reviewed by our moderation, financial or technical departments. Our customer support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers.
We want you to be satisfied with the service we provide, please let us know if you need our assistance with something via [email protected].
Best Wishes,
La-date Customer Support
I just want to free because i just a shoulder to new new girlfriend only please help to me
Dear User,
Thank you for sharing your feedback with us! We appreciate it a lot!
We want you to be satisfied with the service we provide, please let us know if you need our assistance with something via [email protected].
Best Wishes,
La-date Customer Support
I think it's great and the lady I'm talking to is intelligent and cute $#*!
Dear Doogz,
We are excited to hear that you are enjoying your time on our website and productively using it to make new friends online! We wish you a pleasant time communicating with your penfriend.
Best Wishes,
La-date Customer Support
The woman I'm talking to is very kind and has my time
Dear Eagle,
Your positive experience is really significant for us and we are excited to hear that our platform helps you make acquaintances with interesting people! We wish you the best of luck in further communication with your friend.
Best Wishes,
La-date Customer Support
Dear User,
Thank you for sharing your feedback with us!
Please note that we are always glad to add some welcome credits to our new unique users to let them try out our service. We do hope that it helps our users have a good first impression and decide whether they wish to continue before investing in the bigger packages of credits.
Please feel free to contact us via [email protected] if you are eager to know more about all the special offers available. We will be glad to assist you.
Best Wishes,
La-date Customer Support
Dear Zack,
Thank you for sharing your feedback with us! We’re truly sorry to hear you feel this way.
We carefully approve validated members to be registered on the website and they undergo multiple verification checks that confirm their identity before their profiles appear active.
We do not tolerate the scam and always do our best to make sure that every user follows the terms of our platform and take measures if we find any signs of violations.
At the same time, if you face a situation that makes you feel suspicious, please don’t hesitate to contact us via [email protected]. We will investigate the matter further and let you know the results.
Best Wishes,
La-date Customer Support
Mogu li nešto videti pre nego platim, razumi te
Dear Alek,
Thank you for sharing your feedback with us!
We are excited to hear that you are enjoying your time on our product and wish you the best of luck in further communication with your penfriends!
Best Wishes,
La-date Customer Support
It would b better if u charge one credit per text n 2 credits to send pictures on here
Dear Smooth,
Thank you for sharing your feedback with us!
It is true that you need to have enough credits to use some of the services, however, you only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending on those personally. At the same time, you may easily use the website without being distracted by extra advertisements.
We always provide high-quality support services for our members. Every query is carefully reviewed by our moderation, financial or technical departments. Our customer support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers.
Please feel free to reach us via [email protected] at any time. Your positive experience is really important to us and we hope to hear from you soon.
Best Wishes,
La-date Customer Support
Vanessa was a lady that was willing to chat with me
Dear Ralph,
Thank you for sharing your feedback with us!
We are truly glad to hear that our product helps you relax after work time. We wish you a great and pleasant time communicating with your penfriends!
Best Wishes,
La-date Customer Support
I don't like how when I run out of credits in the middle of a conversation trying to build report you won't even let me get through the conversation I think you could be more considerate to the conversation not the money you make you could give more and take less if your truly about making connections
I'm funny and fun out going. I'm active. I'm happy Looking for someone that Loyal honest So when I can have a commitment with? I'm looking for a good friend. I' never been married before.
Dear Al,
Thank you for sharing your feedback with us!
Your positive experience is really significant for us and we are excited to hear that our platform helps you make acquaintances with interesting people!
Best Wishes,
La-date Customer Support
The women are extremely beautiful and very pleasant. They are very nice and easy to talk to. My experience has been good and enjoyable.
Dear Jared,
We are excited to hear that you are enjoying your time on our product and wish you the best of luck in further communication with your penfriends!
Best Wishes,
La-date Customer Support
Make it free or more coins so more people can use the platform and convince them to buy more coins
Dear John,
Thank you for sharing your feedback with us!
We always welcome new users with some free credits so that you can familiarize yourself with our services. This is to ensure that you have a positive first experience.
And after that, we offer you the opportunity to purchase the first package of credits at a significantly reduced price, as a one-off offer. With this starter package, you can get a good overview of how our platform works. It's a good way to decide if you want to continue using our services before considering larger credit packages.
We always provide high-quality support services for our users. That's why we have to go to certain expenses to maintain the same level of diligence for all our customers.
Please feel free to contact us via [email protected] if you are eager to know more about all the special offers available. We will be glad to assist you.
Best Wishes,
La-date Customer Support
I tried out LA Date for a couple weeks and came to the conclusion that it IS a scam. The profiles are fake with employees communicating with you somewhere in the third World acting as the profile person. It is much more expensive for men, Why? Also, I noticed many similarities with each profile of obvious prompts to do certain things that cost you more money. Why would a profile member try to get someone to spend money on the site instead of trying to meet up? You will never be able to move a conversation outside of the site to chat or email because they are conning you to milk your wallet empty thus forcing you to spend money talking to a fake profile which is being ran by multiple employees somewhere in the World but they sure are NOT who the are trying to represent themselves as. Also, I got the same story narrative from multiple different profiles of women. How could they have ALL been teased by their families for eating too much chocolate? Seriously. This is a straight up con and if you are a smart individual you will see through this con immediately and seek communication with someone who is actually looking to date. I can't stress it enough. It's FAKE and so are the profiles. You are probably chatting with a guy in India.
Dear James,
We appreciate you taking the time to share your point of view and we’re truly sorry to hear about your experience. At the same time, our platform works following international law.
Our website is an online platform where our member’s satisfaction is our primary focus and we always strive to provide our users with a secure space for communication. For this purpose, we carefully approve validated members to be registered on the website and they undergo multiple verification checks that confirm their identity before their profiles appear active.
Also, we’ve sent you a personal message through Sitejabber platform to clarify all the information regarding your case and carefully check it from our side.
As a faster option, you may directly contact our support team via [email protected]
We’ll be looking forward to hearing from you.
Best Wishes,
La-date Customer Support
Answer: La-date is extreme scam! Not a single genuine profile. All paid workers and hookers. It seems to me that http://J4Dates.com Is a way better option. I have not met any dodgy female user there yet and I have actually gone on a couple of dates with a stunning Ukrainian blonde. I will go with the flow and see how it goes but I really like it so far. As far as I know La-date used to be a normal site years ago but they completely tarnished their name and ruined their reputation because of greed when they started hiring local girls and even boys from Ukraine for chatting. They sit there spouting bulls*t from their keyboards all day and night long, different people can work under the same profile. Steer wide of this money spinning site!
Answer: Can emails or contact information be exchanged? Even the messages are CUTOFF in mid sentences.
Answer: Absolutely, Michael! The live chat feature is great. I've had a few questions in the past, and their representatives were always quick to respond and very friendly. Give it a try!
La-date is an online dating platform designed for those who believe that connection starts with an open heart and a curious mind. Whether you’re just starting out or rediscovering your romantic side, La-date offers a warm, welcoming space for thoughtful, emotionally grounded communication.
Each message on the platform is an invitation to connect with someone who values sincerity, openness, and gentle conversation. You’ll find people who appreciate emotional depth and enjoy taking the time to get to know someone through meaningful dialogue.
The experience is designed to feel natural and free from pressure. You can share your perspective, reflect on the moment, or simply enjoy the chance to be heard and seen. And along the way, you might just experience the quiet surprise of discovering something special when you least expect it.
La-date encourages emotionally safe, intentional interaction—perfect for those who want their next chapter to be rooted in presence, kindne...


Dear Kenneth,
We're delighted that you have chosen our platform and hope that you enjoy your time on our site.
We trust that you'll have a wonderful experience on our website.
If you have specific questions about our service or need help, don't hesitate to contact us at [email protected]. We'll be happy to help you.
Best Wishes,
La-date Customer Support