La-dateReviews 20,025

Dear Rich,

We appreciate your feedback.

You can use the Search option at the top of the list of the members, registered with us. By clicking the “Filters” button, you can sort members by location and age.

We check validated members' profiles carefully. Firstly, in order to register, every member takes a short video of herself / himself holding the ID, stating the current date, and confirming his/her consent for the registration out loud. Secondly, we verify if the information provided in the registration video corresponds to his/her profile info. Our moderators check if it is the same person — both at the video and at the profile picture. Thus, we can assure the person you are talking to is the person you see in the profile. Lastly, we verify if the personal documents member attaches are valid.

If any profile does not meet the requirements of the check-up at any of the abovementioned stages, it gets deactivated.

As all the profiles pass verification, occupation in their account is confirmed.

Please feel free to contact us via [email protected] if you have any questions related to our service.

We will be happy to assist you.

Kind regards,
La-date Customer Support

Dear Andy,
Thanks for sharing your feedback.
We are to hear sorry your experience didn’t match your expectations.

Your positive experience is truly significant for us and we would like to inform you that we always provide high-quality support services for our users. Every query is carefully reviewed by our Moderation, Financial or Technical departments. Our Customer Support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our users, and thus we set prices on our platform.

We indeed take serious measures and do our best to provide our users with a secure space for communication. Our trusted users’ profiles are not confirmed unless we verify their ID and background. Our affiliate partners make sure that there are no bogus profiles, that the user you look at in the profile pictures is the user you are corresponding with.

Please feel free to reach out to our [email protected] email with any further comments, concerns, or suggestions you wish to share.
We would love to make things right if you give us another chance.

Best regards,
La-Date Support Team

Dear Benny,

Hello and thanks for finding time to submit your review.

Kindly note, that we carefully approve all the members to be registered on our website. Our members’ profiles are not confirmed unless we verify their ID and background. Our regional partners make sure that there are no bogus profiles, that the member you look at in the profile pictures is the person you are corresponding with (such profiles have a label “Validated member”).

Also, be advised, that we do not pay the validated members for communication with other members, and prohibit our Regional Partners to do so. If we find out that the member is paid by the Partner for communication on his/her behalf, we fine the Partner and immediately delete the member’s profile.

If you have any questions, please feel free to contact us via [email protected]

You're also welcome to increase your rate when you'll get more experience with us.

Best regards,
La-Date Customer Support

Dear Joji,

Thank you for the feedback.

I do share your concerns and I realize that trusting someone you talk to is crucial for you. From our side, we have done everything to make the platform safe.

We are building a secure platform where we try to make sure the person on the other side of the screen is real and interested in communication. To do so, we have arranged communication with Regional Partners worldwide so they could assist with the registration of the ladies from their countries. Passing the verification in person is more trustworthy since the member will be interviewed eye to eye. Because of the abovementioned steps, we can be sure that there is no scam or fraud on our website.

Be advised that our website is a standalone platform that was created for online communication. We cannot guarantee and do not promise members any specific results from using the platform. All the members registered on our platform are mere users with different reasons to communicate with other people.

All the users have their own purpose to use our website, hence the experience of each particular user is unique, as well as their results from using the platform.
We recommend that you discuss everything with the person you are interested in directly to find out if your purposes actually match.

Kindly note that we support a list of websites, however, every website has its own separate contact details. The websites may have some similarities, in particular, to facilitate their maintenance by our support team.

Please contact us via [email protected] 24/7. We will be glad to assist you!

Best Regards,
La-Date Customer Support

Dear Rick,

Please, kindly note that you can easily browse profiles for free. However, in order to view personal photos or chat with other users, you will need to be a paid member and purchase credits.

You can choose among various packages and try the cheapest ones in order to understand how our project really works. Moreover, all our new users receive an offer of 20 free credits to try out our services upon registration. To continue communicating further on, the system will ask to obtain more credits. If you wish to receive a special offer to receive some complimentary credits, please contact us via [email protected].

We would also greatly appreciate it if you decide to review the feedback and rate us higher.
Looking forward to your reply!

Best regards,
Support Team La-Date

Dear Sebastian,

Thank you for the review!
We are pleased to learn that you enjoy using our website for communication.

Please, do not hesitate to reach us in case you need any assistance via [email protected].
We are always here for you!

We would also greatly appreciate it if you decide to review the feedback and rate us higher.
Looking forward to your reply!

Best regards,
Support Team La-Date

Dear Roy,

Thank you for taking the time to share your concerns and feedback with us!

We have checked your account and we have not found any signs of that type of activity, according to our records you have not attempted to pass verification yet. At this point, we kindly ask you to contact us via [email protected] as soon as possible and we will be happy to assist you with the difficulties that you have experienced.

We hope to hear from you soon.

Kind regards,
La-Date Customer Support

Dear Ray,

Thank you for the review!
We are pleased to learn that you enjoy using our website for communication.

Indeed, we ask our members to complete the verification procedure and confirm their identity. They do so by presenting documents and recording a video. Once the Moderation team receives such information, the member's profile becomes verified, meaning there is a Verified Member sign.

Please, do not hesitate to reach us in case you need any assistance via [email protected].
We are always here for you!

Best regards,
Support Team La-Date