La-dateReviews 20,025

Dear Andy,

Thank you for taking the time to share your thoughts and feedback with us!

Please note that our platform has been designed primarily for secure and convenient online communication with people across the globe and it is not a dating website. All the members registered on our website have different reasons to communicate with other people, hence the experience of each particular member is unique, as well as their results from using the platform. Please keep in mind that you may always use chat or mail sections where you may discuss everything with the person you are interested in directly to find out if your purposes actually match.

Please be informed that one of the main benefits of our website is that it is not required to pay to become a member and create an account on our platform. You can easily browse profiles, check chat messages and view profile pictures for free. However, in order to view personal photos or chat with our validated members, you will need to purchase credits.

It is true that you need to have enough credits to use some of the services, however, you only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending on those personally.

From our end, we always provide high-quality support services for our members. Every query is carefully reviewed by our Moderation, Financial or Technical departments. Our Customer Support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers, and thus we set our prices.

Please feel free to contact us via [email protected] and we will be happy to assist you with any difficulties you might experience on the website.

We are always at your service.

Kind regards,
La-Date Customer Support

Dear Dee,

We appreciate you taking the time to share your feedback with us!

We are always glad to add some welcome credits to our new unique users to let them try out our service. We do hope that it helps our users have a good first impression. After that, we provide every user with a unique opportunity to purchase the initial package of credits at a significantly reduced price. Thus, it is possible to use them and develop a good understanding of how the platform works and decide whether you wish to continue.

One of the main benefits of our website is that it is not required to pay to become a user and create an account on our platform. You can easily browse profiles, view profile pictures of other users and view chat messages for free. It is true that you need to have enough credits to use some of the services, however, you only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending on those personally.

From our end, we always provide high-quality support services for our users. Every query is carefully reviewed by our Moderation, Financial or Technical departments. Our Customer Support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers, and thus we set our prices.

Of course, we support the people of Ukraine during these difficult times and appreciate every member who takes part.

If you have some specific questions related to our service or need assistance - please contact us via [email protected] and we will be glad to help.

Kind regards,
La-Date Customer Support

Dear Hector,

Thank you for sharing your thoughts and feedback with us!

We are always glad to add some welcome credits to our new unique users to let them try out our service. We do hope that it helps our users have a good first impression. After that, we provide every user with a unique opportunity to purchase the initial package of credits at a significantly reduced price. Thus, it is possible to use them and develop a good understanding of how the platform works and decide whether you wish to continue.

One of the main benefits of our website is that it is not required to pay to become a user and create an account on our platform. You can easily browse profiles, view profile pictures of other users and view chat messages for free. It is true that you need to have enough credits to use some of the services, however, you only pay for the services you are provided with. You get to choose the services that are of your interest and control your spendings on those personally.

From our end, we always provide high-quality support services for our users. Every query is carefully reviewed by our Moderation, Financial or Technical departments. Our Customer Support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers, and thus we set our prices.

Please do not hesitate to contact us if you need assistance, we are always happy to help!

Kind regards,
La-Date Customer Support

Dear Jonathon,

We are extremely grateful that you took the time out to leave us a review!

We check validated members' profiles carefully. Firstly, in order to register, every member takes a short video of herself / himself holding the ID, stating the current date, and confirming his/her consent for the registration out loud. Secondly, we verify if the information provided in the registration video corresponds to his/her profile info. Our moderators check if it is the same person — both at the video and at the profile picture. Thus, we can assure the person you are talking to is the person you see in the profile. Lastly, we verify if the personal documents member attaches are valid.

If any profile does not meet the requirements of the check-up at any of the abovementioned stages, it gets deactivated.

Please reach us via [email protected] in case of any help needed. We wish you a pleasant time on our platform!

Sincerely,
La-date Customer Support

Dear Jack,

We are extremely grateful that you took the time to leave us such a review!

It is true, our platform is quite expensive. However, we would like to bring your attention to the fact there is no need to pay for a monthly/annual subscription in order to use all the benefits. You only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending on those.

I would like to inform you, that the cheapest option to get to know the member you are interested in is to write to him/her a letter (the very first letter to any specific person on the site costs just 10 credits). You can attach up to 10 photos to this mail for free when paying just for the letter itself that may contain 3500 characters in it.

You can tell your story and see what the member replies. The very first letter to read is free of charge, so in case you like his/her response to you, you can continue communication via live chat for 2 credits per 1 minute of chatting.

Please reach us via [email protected] in case of any help needed. We are there for you 24/7.

Sincerely,
Support Team La-date

Dear Brian,

Thank you for taking the time to leave us a positive review.

In comparison with the free websites, our website provides the highest standards for data protection, offers 24/7 support, and reacts to any reports or complaints of our customers with the investigations.
Additionally, all the female members on our website are fully validated - their background and intentions are checked prior to their profiles being created.
Therefore, you can be sure that you are talking to absolutely real ladies.
None of the free websites can provide you with the same level of security and privacy, but such efforts towards our customers demand the input from our end.
Therefore, we made our services paid within the reasonable limits, to keep the website and all the departments that work for you as effective as they are.

Contact us via [email protected] if some questions pop up. We will be glad to assist you.

Best Wishes,
La-Date Customer Support