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La-date Reviews Summary
The company has garnered a mixed reputation among its users, with notable strengths in the quality of interactions and user experience on the platform. Many customers appreciate the availability of free credits and the effective matchmaking features, which enhance the overall engagement. However, significant concerns arise regarding the pricing structure, as users feel the costs for communication are excessive, particularly for men, creating barriers to forming genuine connections. Additionally, frustrations about limited geographical matches and the inability to exchange personal contact information further detract from user satisfaction, indicating a need for adjustments to improve accessibility and foster deeper relationships.
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I'd like to know how many messages I'm allowed and how many words per message since ít seems I can't get as much info in before the message is cut short
Not many people in Western Australia and the scam is nobody wants to meet just talk
Dear Harry,
Thanks for sharing your feedback.
We are sorry to hear your experience didn’t match your expectations.
At this point, we would like to let you know that we would like the opportunity to investigate your feedback further.
Could you please contact us at [email protected]? We’ll work with you to help you on the matter you reported as quickly as possible.
Please note that our trusted users’ profiles are confirmed by verifying their ID and background. Firstly, in order to register, every trusted user takes a short video of herself holding her ID, stating the current date, and confirming her consent for the registration out loud. Secondly, we verify if the information provided in the registration video corresponds to her profile info. Our moderators check if it is the same person — both at the video and at the profile picture. Thus, we can assure the person you are talking to is the person you see in the profile.
Our affiliate partners make sure that there are no bogus profiles, that the user you look at in the profile pictures is the user you are corresponding with (such profiles have the label "Trusted User").
Please feel free to reach out to our [email protected] email with any further comments, concerns, or suggestions you wish to share.
We would love to make things right if you give us another chance.
Best regards,
La-Date Support Team
This site sucks it won't let me add my info and pictures
Dear Kelly,
We are sorry to hear you faced some issues on the website!
You can add photos to your profile (as well as edit your profile details) in the profile settings. To do so, please log in to your account and click on the portrait icon in the top right corner of the page, then select “Your profile” from the menu. This will take you to the profile settings page. Then tap on the “Edit profile” in the top right corner of the screen. After that, please press the box with the plus sign and choose the photos to upload. The last step of photo uploading would be to scroll down and press the “Submit” button. Any picture uploaded to your profile undergoes photo moderation to ensure that it complies with the rules of our website.
*The size of each file should not exceed 7 Mb; there's also a minimum limit for images, they must not be smaller than 333 by 333 pixels *file formats accepted are JPG or PNG.
Feel free to contact our customer service department if you have any troubles or questions at all via [email protected]. We will be happy to help you!
With kindest regards,
La - Date Customer Support
Dry Happy to meet a woman who doesn't mind talking
Dear Wayne,
Thank you so much for this review!
We really appreciate you being our customer and helping to spread the word about us.
We’re here for you anytime.
Please feel free to contact us via [email protected] in case of any questions.
Kind Regards,
La-date Customer Support
Meeting a lot of interesting people and making new friends.
Dear Emilio,
Thank you for sharing a review of your recent experience!
Our team is committed to providing high-quality customer service, and we’re thrilled to hear that our platform made a good impression on you.
If you have any other questions, feel free to contact us via [email protected].
Best Regards,
La-Date Customer Support
Love being able to send messages and see the ladies!
Dear Bill,
Hello and thanks for leaving your review.
We're delighted to know about your experience.
Kind regards,
La-Date Customer Support
I like my conversations but not sure if they are real
Dear Tom,
Thank you for this nice evaluation!
It is always a pleasure to see how our members like the platform.
Please, be kindly informed that we check members' profiles carefully. Firstly, in order to register, every user takes a short video of herself holding the ID, stating the current date, and confirming his/her consent for the registration out loud. Secondly, we verify if the information provided in the registration video corresponds to his/her profile info. Thus, we can assure the person you are talking to is the person you see in the profile.
Should you have any questions, please contact us back. We will be glad to help you.
Thank you for your support, it is significant!
Best regards,
La - Date Customer Support
Could not stay on my country of choice that filter keeps changing
Dear Rick,
Thank you for the review of our website!
Could you please be so kind as to specify if you cleaned your cache and cookies or switched the browser?
Please, let us know more about the issue via [email protected]
Hopefully, your case will be explored and resolved soon!
We are waiting for your reply!
Best regards,
La - Date Customer Support
*******000
Dear Scott,
Thank you for this nice evaluation!
It is always a pleasure to see how our members like the platform.
Please, keep in mind that it's not forbidden to share personal contacts with your friends on the website.
Thank you for your support, it is significant!
Should you have any questions, please contact us back. We will be glad to help you.
Best regards,
La - Date Customer Support
I just met a wonderful person I hope she is feeling the same
Dear Robert,
Hello and thanks for leaving your review.
We're delighted to know about your experience.
Kind regards,
La-Date Customer Support
Well it's ok but nothing close to being close that's what we are needing to be close
Dear Chuck,
Hello and thanks for leaving your review.
We're delighted to know about your experience.
Kind regards,
La-Date Customer Support
Great
Just looking to see if I liked anything up here
Dear Zoe,
Thank you for posting a positive review! We appreciate your feedback.
We wish you a pleasant time on our website!
Best regards,
La-Date Customer Support
It's cool
Love the app and gonna continue to use it
Dear Dejon,
We appreciate you sharing positive feedback about our platform!
Please feel free to contact us at any time if you need our assistance. We are always at your service.
Best regards,
La-Date Customer Support
I am really happy and overjoyed for having a wonderful Chat site here.
Dear Member,
Thank you for posting a positive review! We appreciate your feedback.
Please contact us via [email protected] if any assistance is needed.
Respectfully,
La-date Customer Support
So far I'm enjoying meeting a young lady from Argentina. She is very lovely and pleasant to talk to, however, I thought I would meet someone from Serbia or Croatia?
Dear Patrick,
Thanks a lot for submitting your feedback!
We have a lot of users registered on the platform from different parts of the world. Please note that the majority of the users are from Latin America, but you can find the users on your location. In order to do so, you have to visit the section "Search", press on the tab "Filters" on the right corner of the screen, and set your searching country parameter.
Should you have any additional questions, please contact us via [email protected] email at any time.
Best regards,
La-date Customer Support
Excellent site and the ladies are so kind and so well spoken
Dear Dave,
Thank you for posting your positive review!
At La-date we value your time and always strive to provide fast and efficient service.
Kindly contact us via [email protected] if some questions appear.
Sincerely,
La-date Customer Support
I enjoyed the experience it's great to meet people over seas through your platform
Dear James,
Hello and thanks for leaving your review.
We're delighted to know about your experience.
Kind regards,
La-Date Customer Support
I feel a little bit overwhelmed because I should have gotten more sleep last night and I didn't think I'd jump right into this but it's great so far I just have to do something soon thank you.
Dear Wayne,
Thank you for this nice evaluation!
It is always a pleasure to see how our members like the platform.
Wishing you to sleep well!
Best regards,
La - Date Customer Support
I think you're site has the most beautiful woman in it.
Dear Andrew,
Thank you for the nice evaluation!
We are pleased to hear that you like the website members!
Wishing you only nice people connections ahead!
Best regards,
La - Date Customer Support
It's ok so far hope to meet someone in person soon
Dear Danny,
Thank you for the review of our website!
Feel free to discuss it directly with your favorite member!
Should you have any questions, please contact us back. We will be glad to help you.
Wishing you all the best and take care!
Best regards,
La - Date Customer Support
From the business
La-date is an online dating platform designed for those who believe that connection starts with an open heart and a curious mind. Whether you’re just starting out or rediscovering your romantic side, La-date offers a warm, welcoming space for thoughtful, emotionally grounded communication.
Each message on the platform is an invitation to connect with someone who values sincerity, openness, and gentle conversation. You’ll find people who appreciate emotional depth and enjoy taking the time to get to know someone through meaningful dialogue.
The experience is designed to feel natural and free from pressure. You can share your perspective, reflect on the moment, or simply enjoy the chance to be heard and seen. And along the way, you might just experience the quiet surprise of discovering something special when you least expect it.
La-date encourages emotionally safe, intentional interaction—perfect for those who want their next chapter to be rooted in presence, kindne...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear King,
Thanks for sharing your feedback.
We are sorry to hear your experience did not match your expectations.
We would love to make things right if you give us another chance: we would inform you about the possibilities of the website and make sure to answer all of your questions.
Please feel free to reach out to [email protected] with any further comments, concerns, or suggestions you wish to share.
Best regards,
La-Date Customer Support