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La-date Reviews Summary
The company has garnered a mixed reputation among its users, with notable strengths in the quality of interactions and user experience on the platform. Many customers appreciate the availability of free credits and the effective matchmaking features, which enhance the overall engagement. However, significant concerns arise regarding the pricing structure, as users feel the costs for communication are excessive, particularly for men, creating barriers to forming genuine connections. Additionally, frustrations about limited geographical matches and the inability to exchange personal contact information further detract from user satisfaction, indicating a need for adjustments to improve accessibility and foster deeper relationships.
This summary is generated by AI, based on text from customer reviews
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Would appreciate more free credits to confirm that buying credits is now the time as I find a nice girl to converse with
Dear Member,
Thank you very much for sharing your feedback with us. Voicing your opinion really matters and helps us to improve our services!
Kindly contact us via [email protected] in case you need any further assistance. We will be there for you!
With best regards,
La-date Customer Support
I like it and I love to make her feel good and make her happy and keep her with a smile on her face
Dear Billy,
Thank you so much for your kind review. We really appreciate you taking the time to share your experience with us.
In case you have other feedback for us, please don’t hesitate to contact us at any time via [email protected].
Kind regards,
La-date Customer Support
Well I wanted younger girls but just dating site everybody's too far away the one girl said she had plans for what she was where she lived I can't break that up that wouldn't be right okay bye what did you choose date today I didn't
Dear Joe,
We are extremely grateful that you took the time to leave us a review.
On our platform, you can connect with members from different countries in no time. We provide a safe space to initiate communication and share different ideas, traditions and knowledge with other members of the website. You may use our platform to meet new people and expand your communication bonds.
Please reach us via [email protected] in case of any help needed. We are there for you 24/7.
Sincerely,
Support Team La-date
The girls that are texting me or are contacting me are beautiful but younger than I expected
Dear Richard,
We really appreciate the time you took to write such a detailed review!
It is a real life. Every member communicates the way he/she is used to in real life. They are here to communicate with other members, to find a pen-friend or even a partner, or for any other purpose they deem fit with our terms and conditions, and they are free to do so.
Feel free to contact our customer service department if you have any inquiries at all via [email protected]. We will be happy to help you!
With kindest regards,
La-date Customer Support
Paying to message people is not good. I will not be using this app anymore.
Dear Mac,
We are sorry to hear about it.
Please be informed that one of the main benefits of our website is that it is not required to pay to become a user and create an account on our platform. You can easily browse profiles and view profile pictures for free. However, in order to view personal photos or chat with our members, you will need to purchase credits.
I understand how you feel, however, you should realize that our company cannot afford to provide services on any other basis than the prepaid one, as we do our best to give high-quality service to all our customers and a high-level support in any cases you have. We have a lot of people taking care of the customers' issues, whatever they are. So we count on your understanding.
We realize that the website with 24/7 Customer Support, and separate departments for Billing, Investigation, and Tech Team has to set up such prices to some extent, meanwhile, we are always happy to introduce our bonus system to you that allows getting more complimentary credits each time.
We would like to highlight the fact there is no need to pay for a subscription in order to use all the benefits. You only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending on those.
In case you have other feedback for us, please don’t hesitate to contact us at any time via [email protected]
Kind regards,
La - Date Customer Support
I have fallen in love.lm glad that l
Got on this site.now l hope
She says yes.
Dear Ricky,
Thank you very much for sharing your feedback with us. Voicing your opinion really matters and helps us to improve our services!
Kindly contact us via [email protected] in case you need any further assistance. We will be there for you!
With best regards,
La - Date Customer Support
Need credits to talk to people but how do i know these people really exist.
Dear Jeff,
Thanks for sharing your feedback.
We are sorry to hear your experience didn’t match your expectations.
Your positive experience is truly significant for us and we would like to inform you that we always provide high-quality support services for our users. Every query is carefully reviewed by our Moderation, Financial or Technical departments. Our Customer Support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our users, and thus we set prices on our platform.
We indeed take serious measures and do our best to provide our users with a secure space for communication. Our trusted users’ profiles are not confirmed unless we verify their ID and background. Our affiliate partners make sure that there are no bogus profiles, that the user you look at in the profile pictures is the user you are corresponding with.
Please feel free to reach out to our [email protected] email with any further comments, concerns, or suggestions you wish to share.
We would love to make things right if you give us another chance.
Best regards,
La-Date Support Team
Not had much time to explore. I usually don't trust a site that has an overflow of gorgeous women throwing themselves at you. We will see what's good
Dear Tim,
Thanks for your review!
We would love to hear more about your experience so that we can use your valuable feedback to deliver an even better experience next time.
Please reach out to [email protected] with any further comments or suggestions you wish to share.
Again, thank you for taking the time to review our website!
Best regards,
La-Date Customer Support
I don't believe I'm talking to a real person. Either a robot or trying to get you to purchase something
Dear Member,
Thank you for taking the time to leave us a review. We appreciate it!
We check validated members' profiles carefully. Firstly, in order to register, every member takes a short video of herself / himself holding the ID, stating the current date, and confirming his/her consent for the registration out loud. Secondly, we verify if the information provided in the registration video corresponds to his/her profile info. Our moderators check if it is the same person — both at the video and at the profile picture. Thus, we can assure the person you are talking to is the person you see in the profile. Lastly, we verify if the personal documents member attaches are valid.
If any profile does not meet the requirements of the check-up at any of the abovementioned stages, it gets deactivated.
Contact us via [email protected] if some questions pop up. We will be glad to assist you.
Best Wishes,
La-date Customer Support
It'd be a lot better if I was able to talk to local women
Dear Matt,
Thank you so much for taking the time to leave us a positive review. We appreciate it!
We have members form different countries. You can use the Search option at the top of the list of the members, registered with us. By clicking the “Filters” button, you can sort members by location and age.
Contact us via [email protected] if some questions pop up. We will be glad to assist you.
Best Wishes,
La-date Customer Support
Well I'm only just getting started, but all is well.
Dear Michael,
We are blown away by your kind words, we really appreciate the time you took to write such a detailed review!
Feel free to contact our customer service department if you have any inquiries at all via [email protected]. We will be happy to help you!
With kindest regards,
La-date Customer Support
Very good until the price shows up though this was unlimited it felt/looked like it
It has been fine, but how do you buy more than 20 credits?
Dear Glen,
Thank you so much for taking the time to leave us a positive review. We appreciate it!
You can buy credits by visiting the "Credits" page. In case you have additional questions, please contact us later.
Contact us via [email protected] if some questions pop up. We will be glad to assist you.
Best Wishes,
La-date Customer Support
Fun, easy to use. Hopefully I will get what I'm looking for.
Dear Pete,
Thank you for sharing a review of your recent experience!
Our team is committed to providing high-quality customer service, and we’re thrilled to hear that our platform made a good impression on you.
If you have any other questions, feel free to contact us via [email protected].
Best Regards,
La-date Customer Support
Dear Brian,
We do appreciate you sharing your feedback with us!
We are delighted to hear that you are having a good time on our website! Your positive experience is truly important for us.
Please do not hesitate to reach us at any time in case any questions arise as we are always at your service.
Best regards,
La-Date Customer Support
Haven't been here long enough but certainly is promising
Dear Richard,
Thanks for your review!
We would love to hear more about your experience so that we can use your valuable feedback to deliver an even better experience next time.
Please reach out to [email protected] with any further comments or suggestions you wish to share.
Again, thank you for taking the time to review our website!
Best regards,
La-Date Customer Support
If the people are real, it nice to be talking to someone so soon
Dear James,
We do appreciate you sharing your feedback with us!
We are delighted to hear that you are having a good time on our website! Your positive experience is truly important for us.
Please do not hesitate to reach us at any time in case any questions arise as we are always at your service.
Best regards,
La-Date Customer Support
My messages are not getting through what's wrong oh because she's so beautiful please help me out right quick before I lose her
Dear Hottie,
Thanks a lot for submitting your feedback!
Should you have any additional questions, please contact us via [email protected] email at any time.
Best regards,
La-Date Customer Support
Dear Barnet,
We’d like to thank you for this amazing review. All feedback is highly appreciated, as it enables us to develop our services
Please get in touch if you have any other questions for us via [email protected].
Respectfully,
La-date Customer Support
From the business
La-date is an online dating platform designed for those who believe that connection starts with an open heart and a curious mind. Whether you’re just starting out or rediscovering your romantic side, La-date offers a warm, welcoming space for thoughtful, emotionally grounded communication.
Each message on the platform is an invitation to connect with someone who values sincerity, openness, and gentle conversation. You’ll find people who appreciate emotional depth and enjoy taking the time to get to know someone through meaningful dialogue.
The experience is designed to feel natural and free from pressure. You can share your perspective, reflect on the moment, or simply enjoy the chance to be heard and seen. And along the way, you might just experience the quiet surprise of discovering something special when you least expect it.
La-date encourages emotionally safe, intentional interaction—perfect for those who want their next chapter to be rooted in presence, kindne...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Bob,
Thank you so much for your kind review. We really appreciate you taking the time to share your experience with us.
In case you have other feedback for us, please don’t hesitate to contact us at any time via [email protected].
Kind regards,
La-date Customer Support