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The company has garnered a mixed reputation among its users, with notable strengths in the quality of interactions and user experience on the platform. Many customers appreciate the availability of free credits and the effective matchmaking features, which enhance the overall engagement. However, significant concerns arise regarding the pricing structure, as users feel the costs for communication are excessive, particularly for men, creating barriers to forming genuine connections. Additionally, frustrations about limited geographical matches and the inability to exchange personal contact information further detract from user satisfaction, indicating a need for adjustments to improve accessibility and foster deeper relationships.
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So I start chatting with some beautiful ladies. I need more credits so I punch in my CC Card. It doesn't work and after a few times I contact customer service and politely ask for assistance. Their response was to permanently ban me, tell me they don't need a reason and do not reply. Wow great customer service.
I'm here for love and love and my life is the best thing ever for the next woman
Dear Charlie,
Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Kind members like you make our job a pleasure.
We will be glad to assist you in case of any additional questions. Please contact us via [email protected] if any assistance is needed.
Kind Regards,
La-date Customer Support
Good and easy to understand and I have no problems
Dear John,
Thank you very much for sharing your feedback with us. Voicing your opinion really matters and helps us to improve our services!
Kindly contact us via [email protected] in case you need any further assistance. We will be there for you!
With best regards,
La-date Customer Support
This website is the best dating website I have found ever
Dear Member,
We can’t thank you enough for your positive feedback - it’s always appreciated. Your review means a lot to us and lets us know we’re on the right track!
Please contact us if we can help you with anything further via [email protected], and thank you again for taking time out of your day to leave us this comment.
Sincerely,
La-date Customer Support
Just wow, this site is a complete fraud. I contacted their customer service and they just argued how the site isn't a big scam and all the girls are verified and monitored to make sure they are real and not scamming. All lies, with constant emails that cost 10 credits a pop to open. You ask for the girls social media and they all claim to not have any... Facebook is the number 1 website in the country and not a single one of them have it, Yeah SCAM! They talk about wanting to meet then when I said okay I will fly you. They change the subject. I am contacting fraud department for credit card and Justice Department has a form to submit site as a scam! If you get scammed by this site be sure and contact Justice Department, Credit Card Issuer, and anyone else that deals with Fraud.
Dear Christopher,
Thank you so much for taking the time to leave us a review. We appreciate it.
We are a safe company, we do our best to prevent scam activity from the members' side and in case of some situations we always investigate and take measures.
We try to make sure that all the validated members are interested in communication with other members of the website. For this purpose, we introduced the difficult procedure of verification steps for them. All of the members consciously made their decision to verify and register their accounts on the website to communicate with penfriends they find here and move forward beyond the platform if everything is going well.
Please, keep in mind that it's not forbidden to share personal contacts with your friends on the website. Pay attention, that the Internet isn't a secure space for sharing personal information with people you barely know. The website holds no responsibility for the validity of contacts you receive directly from other members. More on that: https://La-date.com/public/anti-scam-policy
Contact us via [email protected] if some questions pop up. We will be glad to assist you.
Best Wishes,
La-date Customer Support
Pretty good so far awesome except for the gift part
Dear Brad,
We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to help customers like you.
Feel free to contact our customer service department if you have any inquiries at all via [email protected]. We will be happy to help you!
Kind Regards,
La-date Customer Support
I didn't know it was going to cost me money and I was sending a bunch of messages short ones and so now I used all my coins fast I was really starting to like this site I think it was interesting but I don't know if I want to pay for it because I didn't really get to experience it
Dear Mike,
We are so glad you left this kind review! We are always happy to make your experience with us unforgettable.
Please contact us via [email protected] if needed. We will be there for you!
With kindest regards,
La-date Customer Support
Don't get enough free when signing up u can't do $#*!! Or meet any one I should at least get one date free and then charge money! After first dates! Then u would kill it! Money!
Dear Kit,
Thank you for sharing your feedback!
We would like to draw your attention to the fact that one of the main benefits of our communication platform is that it is not required to pay to become a user and create an account. Also, you can easily browse profiles, check chat messages and view profile pictures of other users for free.
All our new members receive an offer of 20 free credits to try our services out upon registration. To continue, you can choose among various packages and try the cheapest ones in order to understand how our project really works.
Should you have any questions or concerns, please contact us via [email protected].
Best regards,
La-Date Customer Support
Are you interested in sex because that is what I posted
Dear Justin,
We appreciate you leaving us a nice feedback! We work hard to offer high-quality service to every customer.
Do not hesitate to contact our customer service department if you require any further assistance via [email protected].
Warm Regards,
La-date Customer Support
The most beautiful woman i ever seen online is on your site thank you
Dear Vincent,
Thanks for sharing your positive review of our service! Feedback like yours is valued by every team member here and it gives us the motivation to continue developing our platform.
We will be glad to assist you in case of any additional questions. Please contact us via [email protected] if any assistance is needed.
Kind Regards,
La-date Customer Support
Very Respectful, Classy Site. Also the Women are Beautiful, Professional, and have a lot of Fun Ideas, etc, etc,
Dear Jimmy,
We are so glad you left this kind review! We are always happy to make your experience with us unforgettable.
Please contact us via [email protected] if needed. We will be there for you!
With kindest regards,
La-date Customer Support
I'm having some problems because I'm old er and don't do phone and computer things good i will get it
Dear Stephen,
Thank you so much for this review, we appreciate it! We’re here for you anytime.
We will be glad to assist you in case of any additional questions. Please contact us via [email protected] if any assistance is needed.
Respectfully,
La-date Customer Support
Not sure if women are real or just looking for money.
Dear Member,
Thank you so much for your review.
We take steps to ensure that the trusted users of our website are genuine. Firstly, every member takes a short video of herself / himself holding the ID. Secondly, we verify if the information provided in the registration video corresponds to his/her profile info. Our moderators check if it is the same person — both at the video and at the profile picture. Thus, we can assure the person you are talking to is the person you see in the profile.
In case you have other feedback for us, please don’t hesitate to contact us at any time via [email protected].
Kind regards,
La-Date Customer Support
Just over being asked to pay to keep talking or sending a photo to acknowledge each other that's all
Dear Member,
Thank you so much for taking the time to leave us a review. We appreciate it!
We would like to bring your attention to the fact there is no need to pay for a monthly/annual subscription in order to use all the benefits. You only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending on those.
Contact us via [email protected] if some questions pop up. We will be glad to assist you.
Best Wishes,
La-Date Customer Support
Too expensive. Beautiful woman though. Ok. Experience.
Dear Calivin,
Thank you for your comment!
We would like to inform you that there are a lot of options that you can do absolutely for free on the website ( looking at the pictures or browsing on the website for example).
However, in order to communicate on La-date, you have to purchase the credits. We are offering several credit packages for all tastes, that can satisfy your needs.
It is true, our platform is quite expensive. However, we would like to bring your attention to the fact there is no need to pay for a monthly/annual subscription in order to use all the benefits. You only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending on those.
There are different departments that care about our clients’ privacy and safety, investigate unusual cases to prevent different unexpected situations, and are aimed at providing only real and live communication. We are always at our customers’ service and ready to assist in any situations occurred.
Please also note that we have a bonus system for our loyal customers.
Should you have any additional questions, please contact us via [email protected] email at any time.
Best regards,
La-date Customer Support
Very good, not difficult to connect and stay online
Dear Thomas,
We appreciate you choosing our communication platform, your feedback is really significant for us!
If there’s anything we can do to help you further, let us know via [email protected].
Sincerely,
La-date Customer Support
Its ok but I don't know if I'm really talking to this person,it could be a computer.
Dear Scott,
We appreciate you choosing our communication platform, your feedback is really significant for us!
If there’s anything we can do to help you further, let us know via [email protected].
Sincerely,
La-date Customer Support
I'm really not sure I guess you would have to ask the ones that I've messaged to get their opinion on that no I think anything's worth a try the girls say more mature better looking
Dear Tim,
Thank you so much for this review!
We really appreciate you being our customer and helping to spread the word about us.
We’re here for you anytime.
Please feel free to contact us via [email protected] in case of any questions.
Kind Regards,
La-date Customer Support
YOU & YOUR 'SITE ARE FINE,MY ISSUE IS THAT I'M BROKE AND I KEEP "JUST MISSING"OUT ON A HOT LATINA BECAUSE SOME OTHER GUY WITH MORE CREDITS MESSAGED HER FIRST!
Dear Member,
Thank you so much for taking the time to leave us a review. We appreciate it!
We would like to bring your attention to the fact there is no need to pay for a monthly/annual subscription in order to use all the benefits. You only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending on those.
You can continue to use our free membership and there will be no liability for a subscription. Since we have no subscription at all, we don't charge you without your approval. So you receive a unique opportunity to access thousands of the users' profiles absolutely for free, you can view their photos in the profile and photos that they send in chat to you without any credits required. Also, checking your chat box requires no payments at all.
Contact us via [email protected] if some questions pop up. We will be glad to assist you.
Best Wishes,
La-date Customer Support
I'm so excited to be able to speak with girls I am in the same as I have been a two spirit I am in a new dress with Stilettos n my femininity n the shape of femininity I am in the sun and pass I have a tiny little G-string bikini on in the open so I am open to all the best of both worlds for the 8 inches of thick hard manhood I have to admit I love to use it as often as possible and have the opportunity to be a good looking girl with Stilettos n a push up bra n Tittys in front legs and gap between my legs for sure I have to admit I love to show off my femininity n my body so feminine I am in the open so much in a tiny dress with the other girls and I have to be a great looking girl that I can get so many people watching me getting out and about in my tiny little G-string bikini I have a tiny little ser through dress all my skin is so soft and tanned and hairless I will be in a few places I have a lot of guys hit on me I don't mind and I have been letting them play with me and my body so I will feel good and
Dear Jessica,
Thank you for leaving the review about our website. Your positive feedback is what motivates us to improve even more!
Please reach us via email at [email protected] if any support is needed.
Respectfully yours,
La - Date Customer Support
Answer: La-date is extreme scam! Not a single genuine profile. All paid workers and hookers. It seems to me that http://J4Dates.com Is a way better option. I have not met any dodgy female user there yet and I have actually gone on a couple of dates with a stunning Ukrainian blonde. I will go with the flow and see how it goes but I really like it so far. As far as I know La-date used to be a normal site years ago but they completely tarnished their name and ruined their reputation because of greed when they started hiring local girls and even boys from Ukraine for chatting. They sit there spouting bulls*t from their keyboards all day and night long, different people can work under the same profile. Steer wide of this money spinning site!
Answer: Can emails or contact information be exchanged? Even the messages are CUTOFF in mid sentences.
Answer: Absolutely, Michael! The live chat feature is great. I've had a few questions in the past, and their representatives were always quick to respond and very friendly. Give it a try!
La-date is an online dating platform designed for those who believe that connection starts with an open heart and a curious mind. Whether you’re just starting out or rediscovering your romantic side, La-date offers a warm, welcoming space for thoughtful, emotionally grounded communication.
Each message on the platform is an invitation to connect with someone who values sincerity, openness, and gentle conversation. You’ll find people who appreciate emotional depth and enjoy taking the time to get to know someone through meaningful dialogue.
The experience is designed to feel natural and free from pressure. You can share your perspective, reflect on the moment, or simply enjoy the chance to be heard and seen. And along the way, you might just experience the quiet surprise of discovering something special when you least expect it.
La-date encourages emotionally safe, intentional interaction—perfect for those who want their next chapter to be rooted in presence, kindne...


Dear Patrick,
Thank you so much for taking the time to leave us a review. We appreciate it.
We do our best to provide our members with a safe space for communication. Any violation of our rules can lead to a ban. I want to emphasize, that such decision is always explained by the responsible team.
Contact us via [email protected] if some questions pop up. We will be glad to assist you.
Best Wishes,
La-date Customer Support