La-dateReviews 20,025

Dear Anna,
Thanks for sharing your feedback.
We are sorry to hear your experience didn’t match your expectations.

Your positive experience is truly significant for us and we would like to inform you that we always provide high-quality support services for our users. Every query is carefully reviewed by our Moderation, Financial or Technical departments. Our Customer Support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our users, and thus we set prices on our platform.

We indeed take serious measures and do our best to provide our users with a secure space for communication. Our trusted users’ profiles are not confirmed unless we verify their ID and background. Our affiliate partners make sure that there are no bogus profiles, that the user you look at in the profile pictures is the user you are corresponding with.

Please feel free to reach out to our [email protected] email with any further comments, concerns, or suggestions you wish to share.
We would love to make things right if you give us another chance.

Best regards,
La-Date Support Team

Dear Member,

Thanks a lot for submitting your feedback!

Please accept our apologies, however, you should realize that our company cannot afford to provide services on any other basis than the prepaid one, as we do our best to give the high-quality service to all our customers and a high-level support in any cases you have. We have a lot of people taking care of the customers' issues, whatever they are. So we are always at your service and count on your understanding.

There are a lot of things that you can do absolutely for free on the website. For example, you can easily browse, you can look the photos of other users, you can “like” the users, you can “wink” to the users, you add the users to your following list, you can read the messages that the users send to you without replying on it, you can view the photos of other users that they send you in the chats, you can attach up to ten photos to each mail (you pay only for the sent mail). Please note that you can do everything mentioned above absolutely for free, without being charged.

The members on La-date should purchase the credits in order to interact with each other. We have several credit packages that can be appropriate for each member and can satisfy your needs in communication on the website.

By the way, we have a bonus system for our loyal customers.

Should you have any additional questions, please contact us via [email protected] email at any time.

Best regards,
La-date Customer Support

Dear Rick,

Thank you for sharing your thoughts and feedback with us!

We are always glad to add some welcome credits to our new unique users to let them try out our service. We do hope that it helps our users have a good first impression. After that, we provide every user with a unique opportunity to purchase the initial package of credits at a significantly reduced price. Thus, it is possible to use them and develop a good understanding of how the platform works and decide whether you wish to continue.

One of the main benefits of our website is that it is not required to pay to become a user and create an account on our platform. You can easily watch live streams, browse profiles, view profile pictures of other users and view chat messages for free. It is true that you need to have enough credits to use some of the services, however, you only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending on those personally.

From our end, we always provide high-quality support services for our users. Every query is carefully reviewed by our Moderation, Financial or Technical departments. Our Customer Support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers, and thus we set our prices.

If you have some specific questions related to our service or need assistance - please contact us via [email protected] and we will be glad to help.

Best regards,
La-Date Customer Support

Dear Daniel,

Hello and thanks for leaving your review.

Please note, that we carefully approve all the members to be registered on our website. Our members’ profiles are not confirmed unless we verify their ID and background. Our regional partners make sure that there are no bogus profiles, that the member you look at in the profile pictures is the person you are corresponding with (such profiles have a label “Validated member”).

If there's anything that you'd like to report us, please contact our team via [email protected]

Kind regards,
La-Date Customer Support

Dear Greg,

Hello and thanks for leaving your review.

Please kindly note, that we're not a dating platform, hence, relationships might be not the main goal for our members here.

Our website is an online-international communication platform where our member’s satisfaction is our primary focus. We provide our members with a fast and convenient environment to initiate communication and share different ideas, traditions, and knowledge with other members of the website.

Also, in accordance with our rules, it is not allowed to share nudity on the platform. Nevertheless, your opinion regarding this matter seems completely clear to us.

Should you have any questions, please feel free to contact us via [email protected]

Kind regards,
La-Date Customer Support