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Kyvno Reviews Summary
The company has garnered a positive reputation for its high-quality adjustable beds and exceptional customer service, with many customers praising the comfort and durability of the products. Quick responses and efficient resolutions to warranty claims and product issues have been highlighted as significant strengths. However, some customers experienced delays in shipping and challenges with customer support, particularly in resolving technical problems. Overall, while the product satisfaction is high, improving responsiveness and support consistency could enhance the overall customer experience further.
This summary is generated by AI, based on text from customer reviews
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We purchased a dual king package in 2019 and have enjoyed our bed. I love my side but my husband wanted his to be less firm so we put a 2 inch topper on his side and he is much happier. We remodeled our house in 2020 and when decorating our guest room I felt the bed needed a new mattress. I contacted Kyvno to see if they sale just the mattress as it is not available on their website. I was pleased to find out that they do and since we did not have to buy the full queen package I purchased 2 queen mattresses. One for our guest room and one for our camper.
I've had the kyvno bed for almost a year now. My husband and I added a gel mattress cooling topper to it and it's been amazing. Recently I accidentally washed one of the remotes, I just grabbed all the sheets not looking and through them in the washer. I tried to save the poor thing after it's terrible water infused roller coaster ride in the washer but it was hopeless. I emailed Kyvno about a replacement remote and after a little back and forth. Mostly me being out of town I was able to get a new remote which is programmed and now I'm back to having a fantastic bed.
Hi Jess, We're so glad we got your remote replaced and that you're back to enjoying your bed! Reviews like this mean the world to us and we'll continue to work hard to meet all our customers needs. Thank you for being a part of the Kyvno family and for sharing the your experience. :)
Sincerely,
Kyvno Care Team
www.kyvno.com
[email protected]
844-667-2794
M-F | 7am - 4pm CST
Everything has been great except for price changing from $1399. 00 in Amazon cart to $1599. 00.
Gary Lloyd
*******@windstream.net
Everything has been great except for price changing from $1399. 00 in Amazon cart to $1599. 00.
Gary Lloyd
[email protected]
There were several $100 coupons and they were not accepted at check out
There were several $100 coupons and they were not accepted at check out
We ordered the split king bed and initially only received the mattresses. Denise, on the Kyvno Care Team worked with FedEx to locate the frames and ended up shipping a replacement shortly after I contacted her! The frame was delivered today and we are looking forward to a good nights sleep!
That's great news Connid and thank you so much for sharing! Every once in a while the unpredictable can happen with a shipping carrier but thank you for allowing our team to resolve this for you quickly. It's our goal to take care of each of our customers in every step of their purchase! :)
Happy Sleeping!
Kyvno Care Team
844-667-2794
www.kyvno.com
[email protected]
M-F | 7am - 4pm CST
Love the speedy checkout, the detailed info on the site and the customer service is wonderful^_^. The quality of the bed is amazing!
Anna - this is awesome news to receive! Thanks so much for your feedback and we love that you love your new bed. Welcome to the Kyvno family!
Kyvno Care Team
844-667-2794
www.kyvno.com
[email protected]
M-F | 7am - 4pm CST
Love the speedy checkout, the detailed info on the site and the customer service is wonderful^_^
Having purchased my Kyvno adjustable bed several years ago for my wife I found I benefited from it as much as she did. Great product at a very reasonable price was only the beginning. Kyvno has set themselves apart with the very best customer service you could imagine. Whenever I have a question or problem large or small, this company respond imeditly to resolve the situation. If you are in the market for an adjustable bed, this is the company for you. Sweet dreams
Awesome! So glad to hear our team took care of you Warren and thank you for sharing your experience with us!
Kyvno Care Team
844-667-2794
www.kyvno.com
[email protected]
M-F | 7am - 4pm CST
Initially bought the adjustable bed to help in my wife's recovery from surgery and did not believe it would be the bed for me, boy was I wrong. I'm getting the best sleep ever. However I did have a minor problem with one of the remote control units. As soon as I notified
Kyvno they began acting to correct the problem. I have never had a company respond to my request so quickly and efficiently. Great product at a very reasonable cost with great service to boot. I recommend them to everyone. Keep up the great work Kyvno.
Hi Warren! Thank you very much for sharing your experience! We're so glad our bed is able to provide quality sleep for you and your wife. We strive to provide supportive and easy customer service, so it's great to hear we were able to assist you. Please continue to reach out in the future should there be anything at all we can help with. Happy Sleeping!
Kyvno Care Team
www.kyvno.com
[email protected]
844-667-2794
M-F | 7am - 4pm CST
Website was easy to navigate; choices were few and easy to make
Hi Margaret! Thank you so much for telling us about your experience. We're thrilled to know that you love your first Kyvno so much that you ordered a second. That's fantastic! We wish you years of happy sleeping – in Texas AND in Colorado! Thanks again and take care!
Kyvno Care Team
www.kyvno.com
[email protected]
844-667-2794
M-F | 7am - 4pm CST
Easy to navigate; not a problem; exc requesting too many characters
We ordered the split king. It was an easy purchase process online and had questionable expectations. Our order arrived quickly, a day after initially identified in our follow up email. Setup was easy with the exception of the bracket holding to two twins together, little weird with the heavy frame, but doable. Very happy with our first night and looking forward to many more.
Jason, thank you for sharing your experience! We're so glad you're enjoying your Kyvno so far, and please let us know if you have any questions about your bed along the way. Wishing you many years of happy sleeping!
Kyvno Care Team
www.kyvno.com
[email protected]
844-667-2794
M-F | 7am - 4pm CST
We are delighted that the mattresses are so comfortable and it's great having the flexibility of the two sides being separate, so that we can adjust the height as needed independently. The only thing that does not seem to work as expected is the foot portion. The frame goes up as expected with the bend at the knee, but the mattress does not bend with it, thus my legs remain straight out in front of me, raised, but straight.
Hi Donna! Thank you so much for the awesome feedback! We are very proud of our memory foam mattress, and the adjustability of the split king bases can be very convenient! We're not quite sure if you meant you are having an issue with the bed adjusting properly, but if so, please get in touch with us at 844-667-2794 or via email at [email protected] and we'd be happy to assist. Happy Sleeping!
Kyvno Care Team
www.kyvno.com
[email protected]
844-667-2794
M-F | 7am - 4pm CST
Denise offered excellent customer service to help me out! Highly recommended this company!
Hi Lily, we're so happy to hear Denise was so helpful! Customer Service means so much to Kyvno and something we pride ourselves on so thank you so much for sharing!
Best Regards,
Kyvno Care Team
www.kyvno.com
844-667-2794
[email protected]
M-F | 7am to 4pm CST
Comfortable, very adjustable, helps with neck issues, acid reflux and back. Love to read in bed. This bed is perfect for that. I would do a commercial for it!
Hi Marilyn, what a stellar review! We are so thrilled Kyvno is helping with all these issues which is actually what it is designed to do! We would love for you to share your feedback on our website under the reviews section if you have a moment. We'd also love to feature you on our social media if you can contact us or tag us at@KyvnoSleep on Instagram or Facebook!
Thanks again and happy sleeping!
Kyvno Care Team,
844-667-2794
www.kyvno.com
[email protected]
M-F | 7am - 4pm CST
Easy to order and check out. Bed so far is a little soft. I hope we can get used to it.
Thank you for your feedback, Michelle! We hope you love your new bed as well!
Happy Sleeping,
Kyvno Care Team
844-667-2794
[email protected]
M-F | 7am -4pm CST
We have purchased 2 Kyvno beds, one for our primary home, a split king and a queen bed we purchased for our room at our son-in-law and daughters home. We loved our Kyvno king bed so much we bought a queen a couple years later for our room our daughter and son-in-law set aside for us in their new home. Had a problem with one of the base lift motors a couple years after the purchase of the queen. Kyvno's warranty is the real deal, a very nice and polite representative, Erica, took care of our problem quickly. Great product, very comfortable, incredible value, and a company that stands behind their product without a hassle. I did not think such companies existed anymore!
Hi Rick! Thank you so very much for sharing this feedback with us! We're proud of our beds and of our customer service so hearing about experiences like this makes all the hard work worth it! Please continue to reach out to us should there be anything at all we can assist you with. Happy Sleeping!
Kyvno Care Team
Christianna
www.kyvno.com
[email protected]
844-667-2794
M-F | 7am - 4pm CST
We are completely thrilled with our new Kyvno split king bed. It is so comfortable! Not soft at all, but not uncomfortably firm... it's just right! We love it!
This is great news, Diane! Our mattress is constructed to the most popular medium level firmness. Or on a scale of 1 to 10, with 10 being the firmest, ours ranks at about a 6... so right in the middle! We're so glad this is compatible with your sleeping needs and wish you happy sleeping from here on out!
Best Regards,
Kyvno Care Team
Christianna
www.kyvno.com
[email protected]
844-667-2794
M-F | 7am - 4pm CST
When our split king bed arrived only one side operated as it should. Apparently the control box needed to be replaced. But we called Kyvno and spoke with Denise who was more than willing to help resolve the problem. We received the new control box pretty quickly & now our bed is functioning well! We really enjoy this bed! Thank you!
Hi Donna! We're so happy we were able to resolve this issue quickly and get you up and running. Thank you for sharing your experience and we're thrilled that you are enjoying your new adjustable bed!
Happy Sleeping!
Kyvno Care Team
www.kyvno.com
[email protected]
877-667-2794
M-F | 7am - 4pm CST
I found this company though Amazon but I was happy that I was able to save on shipping by ordering though the company itself. The only downside to the whole process is shipping via FedEx... I wish it was shipped via UPS. Otherwise, well packaged, impressive 12 inch mattresses and nice upholstered bases. Set up was quick, easy to operate. First impression: impressive.
Hi Vera, that's fantastic news! So glad you're impressed with our service and your Kyvno kit! Are goal is for your Kyvno bed to continue to impress you and provide the quality sleep you deserve!
Happy Sleeping,
Kyvno Care Team
www.Kyvno.com
[email protected]
844-667-2794
I love my Kyvno bed. Having the ability to sit up to read in bed, and to have my head raised when not feeling well. No fighting with pillows to get the right height to be able to breath. Recommend this bed to all my friends. My power supply drowned in Imelda and the folks in the service department were very patient and kind in helping me get a replacement.
Hi Katherine! It's so rewarding to read your review as this is exactly what Kyvno has set out to do... provide a helpful and convenient sleeping solution! We're also proud of our customer service and will continue to provide stellar support as you need. Happy Sleeping!
Thank you,
Kyvno Care Team
www.kyvno.com
844-667-2794
M-F, 7am - 4pm CST
[email protected]
Arrived quickly, easy setup, pleased so far by my purchase.
This is great news Shannon! We're so happy to hear this and hope that you love your new Kyvno bed!
Best Regards,
Kyvno Care Team
www.kyvno.com
844-667-2794
M-F, 7am - 4pm CST
From the business
Kyvno is the most affordable, all-inclusive sleep solution, creatively engineered to revolutionize your sleep and your life! Kyvno Bed Kits include an adjustable base, a gel-cooling memory foam mattress, and a wireless remote control.
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Hi Debbie! We are SO thrilled to hear that you love your Kyvno this much. We're also so glad we were able to provide the best service for your specific needs. Thanks for being a part of the Kyvno family!
Sincerely,
Kyvno Care Team