Ku Coin

If you don't want to lose your crypto, please stay away from this exchange. This is the worst exchange to trade or store your coins. It is not safe at all. I store coins on this platform and when it was time to withdraw, my withdrawal was not processed. I waited for weeks and it was still pending. Then, I contacted customer support to report this issue and ask them to resolve it, unfortunately my case was not addressed. All I got was excuses. They even went as far as to tell me that they noticed suspicious activity on my account and they are investigating my account, which is why my withdrawal is still pending. This is not true. They are LIARS and SCAMMERS...
UPDATE:
By chance, I recently managed to get my money back from them with the help of a professional recovery agency that specializes in helping victims get their money back from fraudulent companies. It's a relief that I've been able to find a way out of this messy situation. Don't fall prey to this scam exchange like I did; if you have, reach out to me via email, and I'll share more details about the steps I took to recover my funds from them. My email is on my profile.

I met a Chinese girl on Tinder who seemed genuine and caring. After weeks of chatting, she told me about her uncle's crypto startup and convinced me to invest. At first, I saw profits on the site until I tried to withdraw. Then everything vanished, including her. That's when I realized: it was all a scam but eventually, Mr Richmond restored my funds. Whàtsàqp: +{447 3}_7-8_2-70_609

"If it were feasible, I would grade this condition because I am currently unable to access my funds because they have refused to release them. It looks like a pyramid or Ponzi scheme. I strongly discourage such behavior. This team helped me recover about €250,000 while I was on the edge of bankruptcy. If you truly want your money back, I would suggest that you reach out to them on whtspp whtspp {+1}~{760}~{3616}

Nachdem ich fast einen Monat lang keinen Zugriff auf mein Konto hatte, sind meine USDT-Guthaben wie von Zauberhand verschwunden, aber es fallen weiterhin Gebühren für Ruhezeiten an. Ein Hilfecenter gibt es nicht, und Anfragen werden mit einer Standard-E-Mail beantwortet, die sich auf Ruhezeiten bezieht, nicht auf das eigentliche Problem fehlender Gelder. Meine Verlust- und Auszahlungsprobleme wurden gelöst und mein Geld wurde zurückerstattet. Meine E-Mail-Adresse ist in meinem Profil. Schreiben Sie mir, ich gebe Ihnen gerne hilfreiche Tipps zu meinen Vorgehensweisen.

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I'm currently experiencing a frustrating issue with KuCoin and their affiliate, Banxa.

Two weeks ago, I made a deposit through Banxa, but due to an error on their side, the amount was credited twice to my KuCoin account.

My bank was only debited the amount I had authorized.
Soon after, my KuCoin account was frozen without explanation.

I had to initiate contact to inquire why they had frozen my account, as I received no explanation from them.
Dealing with KuCoin's support team has been as frustrating and pointless as using samsungs voice to text feature.

After going through at least 10+ support members who simply said to wait while they transferred me through to someone who could help...
I finally got to their leader, and as a reward for my persistance and patience, I received a computer-generated response stating the matter had been escalated with the highest priority, and I would be contacted via email shortly.

Thirteen days later, I've received no emails despite their daily promises of even more experts working diligently specifically to fix the error im experiencing...

Im afraid if 100s of them working around the clock cant fix such a simple error in 2 weeks... then its unlikely they will ever advance enough to be able to perform simple tasks and my money is lost...

The error is entirely on their side, and I couldn't find any clauses in the terms and conditions requiring me to repay the extra funds they mistakenly credited to my account.

I have offered to pay back the amount that was over-credited, but KuCoin claimed that I had been in conversation with Banxa, and agreed to have the full amount deducted from my account (which would leave me at a loss as ive clearly paid for the initial credited amount)

I have shown proof of the funds debited from my bank account and agreed they can deduct the excess amount that they gifted me, but they seem dumbfounded by the complexity of their error and cant figure out a solution

I've lost a significant amount of money due to their inability to lift the suspension on my account.

I feel deserving of generous compensation for the time and effort I've put into resolving this issue.

Should I involve legal means to recoup my money? It's unbelievable that I'm still enduring this for a problem entirely their fault.

KuCoin has the worst customer service I have ever dealt with. I submitted a recovery request for my funds on January 17th and was promised that the process would be completed within 5 working days after payment. It is now February 13th, and I still have not received my tokens. Every time I reach out to support, all I get is the same generic response telling me to be patient, with no real explanation or update. This is completely unprofessional and misleading—why promise 5 days if they have no intention of honoring it? They took my money for a service and have failed to deliver, making this feel like an outright scam. If you are considering using KuCoin, think twice, because if anything goes wrong, you will be left in the dark with no real support. Avoid this platform at all costs!

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After being scammed, I was devastated and felt foolish but I got help from (I USED THEIR WEBSITE URL AS MY DISPLAY NAME AND PROFILE PICTURE ON THIS REVIEW INCASE YOU NEED HELP AND WANT TO REACH OUT TO THEM). Their team was so understanding and skilled, guiding me every step of the way. In the end, they recovered my crypto! I can't thank them enough and would recommend them to anyone who needs help.

Their platform promises attractive returns, but it's all smoke and mirrors.

I strongly advise against getting involved with KuCoin, as my experience suggests they are operating as a scam. Be cautious, as engaging with them could lead to financial loss and other negative outcomes. I was able to recover my money, but it was only possible through external assistance. (I used their website URL as my display name and profile picture on this review in case anyone needs help or wants to reach out for support).

Note: Due to the strict policy here, I'm sharing this purely to help others recover their funds.

I had a problem with Google 2FA, I changed my phone and download the app again but it does not show kucoin. I want to unbind (disconnect) it to bind a new one with the new phone. I have been trying it during a whole week, open customer service everyday, and the do not allow me, unless I prove recording the screen showing all the passwords and everything a trasaccion of 300VLX that a friend sent me. As a friend did it I can not do that (if it is legal) so all my money is stuck in kucoin and I cant not do anything with it, yes, I can swap, futures whatever, but that money will not be mine never, because I they dont allow me to withdraw it without the Google 2FA, wich they do not allow me to change, even when i sent all kind of videos pictures and everything to prove my identity.

Didn't allow me to withdraw and closed my account and probably stole my coins. Luckily i had very little in there and transferred to coinbase long ago.

They blocked my account and stole ******* euro. No answer from agent or customer service.
It s been 3 months that I attempt to reach them. There is way to get support.

I strongly suggest not investing with this company if you want to prevent financial distress, anxiety, and depression. Anyone who is reading this review should definitely avoid it. This business functions as a professional con artist, using dishonest methods to give the impression of legitimacy. But I can guarantee you that none of the gains they claim will be available to you. Your best option if you find yourself in such a circumstance is to get in touch with K e z o o k,,,co m

I am a new reviewer and I wished to be heard by lot of people. Trading bitcoin with a reliable and trusted broker is difficult these days, but trading with an illegal one is disheartening. I was scammed once, stripped of a huge money, a life savings! Then, I was directed to a ethical hacker who made me convinced I could get my money back! I didn't want to believe this at first, until I saw testimonies shared on the site. I decided to give it a trial, contacted them, gave them my necessary details, and within few days, they sent me an email telling me my money was ready. I am happy to share with you what ((.))can do!

19/09/23 I wanted to withdraw my funds from kucoin, but I saw such message "Withdrawals have been disabled on your account". It was an unpleasant surprise! I've been with Kucoin for years. There was no any notification or alert about this issue.
I've contacted support, they gave me ECDD form (my account is verified long time ag) which I've submitted immediately. After that I was told it will take couple hours to check it, then I was told not hours - days. They say just wait and wait (they try to do some kind of escalation of ticket priority, but obviously it doesnt work). I have no idea how long it will take. Support is just running circles telling me to wait. I need access to my money
Ticket no *******

Thanks to Rᴇᴄᴜᴠᴀɪᴛ.ᴘᴡ unwavering commitment, I received a substantial portion of my investment funds back

I am extremely grateful to Sᴜᴘʀᴇᴍᴇ ᴀssᴇᴛs ʀᴇᴄᴏᴠᴇʀʏ.ᴏʀɢ for their excellent service in recovering my funds from Binance. Despite multiple failed attempts on my part, the team at Sᴜᴘʀᴇᴍᴇ ᴀssᴇᴛs ʀᴇᴄᴏᴠᴇʀʏ.ᴏʀɢ managed to recover my investment of €45,000. Not only did they provide me with a smooth recovery process, but they also saved me from additional expenses like withdrawal fees and verification costs. His experience and dedication to the needs of his clients are truly commendable. I highly recommend Sᴜᴘʀᴇᴍᴇ ᴀssᴇᴛs ʀᴇᴄᴏᴠᴇʀʏ.ᴏʀɢ to anyone seeking professional assistance in cryptocurrency recovery