KoodingReviews 26

They send a a wrong item. They gave me a refund for the item that I didn't not receive. Product quality is medium. No legit labels. Also bought a white shirt but it is be very see through. Customer service reply through emails.

Scam! I thought I finally found some website that was NOT selling things from CHINA. Spent $300+ for the dresses and tops, Turned out NOT even a brand name on it. No instructions, no labels to let you know how to wash them. Just one little tiny label has three words... MADE IN CHINA!
Very disappointed!

My orders have always arrived as expedited. If there is any delay or issue customer service is always on top of it. Products are also great as described.

I returned an item in November with the post confirming delivery to their premises and they are refusing to give me a refund despite my many emails because they have lost the item and they can't go off the confirmation delivery from the postal service, only from what they themselves say. What an absolute disgrace. Any decent company would be trying to compensate for their incompetence! I looked further into this company as I was so appalled by how they run their business that I saw that they were titling items as cashmere which have absolutely no cashmere in them. There are over 40 items titled as cashmere with the majority not having any cashmere in them. This is unacceptable and in fact illegal. Furthermore, looked them up on glassdoor to see prior employees complaining of how they have been mistreated and were yelled at everyday. PLEASE LEARN FROM MY MISTAKES. DO NOT ORDER FROM THIS COMPANY!

Purchased for the first time and everything arrived in a week. Customer service was really helpful too. Product quality exceed my expectation!

Despite covid19, shipping was very fast and customer service was very helpful. I will definitely purchase again.

Always pleasant experience when shopping at kooding. Great customer service and great products with fast delivery.

Great products and service. Very fast shipping, it arrived within a week from Korea. Recommend to those who are looking for good quality Korean products.

Ectation
I was skeptical about purchasing clothes from overseas companies. I tried to read many reviews about the company before buying. With Kooding I saw many good and bad reviews also, however I decided to give it a try due to its super cute clothes. The experience was above my expectation. I ordered on 7/18 and 7/29 I received shipping notification, 8/5 I got my products. I ordered 7 blouses and 3 of them were out of stock so they informed me prior to shipping and gave me options for refund or store credit for out of stock products. If I choose refund it would take up to a month to get my money back depending on credit card company. If I go with store credit I will get extra 2%. I chose store credit and they emailed me my gift card within 24 hrs. I LOVE all the tops, they look exactly in the pictures and some even look better outside. The quality is really good for the price, don't look cheap at all. 3/4 are made in Korea, only 1 made in China. All the blouses are 1 size only and they fit me very well. I normally between XS-S in US size. So I guess if u wear size M and up u will not fit in these. They are true Korean size. Highly recommend if y are into Korean style clothes :).

They are selling masks claiming they protect the wearer from coronavirus when they don't allow the wearer to actually breathe through the mask. The air is pulled in from around the sides, leaving the wearer completely vulnerable to whatever is in the air. Kooding's response when asked about it was this,

"We are sorry to hear that you did not like the products. However, breathing around the side is normal in cotton masks with minimum air flow through the front and it does in fact protect from the virus. If you are looking for high level of protection we are soon launching KN95 masks which will allow better protection."

The mask they're selling doesn't work and when you complain, they won't let you return it and instead try to sell you something else. I regret not doing more research on this company before giving them my money.