Klinio

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2.2
Reviews 19
5 Stars
0%
4 Stars
5%
3 Stars
5%
2 Stars
5%
1 Star
84%

Virginia
1 review
0 helpful votes
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Scam. They steal your money
December 17, 2024

Worthless info. Then they take money from your account months later. Refuse to refund. This is not a diet plan, it's a scam.

Date of experience: December 1, 2024
California
1 review
1 helpful vote
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Would give no stars if I could
November 18, 2024

I have had a traumatic couple of years & Klinio kept taking my money twice a year with no refund. I changed my bank card to try & stop paying but it's taken by PayPal so continued. No advance notice of collection, I have never used the service, e mail upselling was relentless so I discontinued notifications believing I had put a stop to the charges but I was wrong. Customer service for billing is non existent just automated refusals- steer well clear, there's more relevant & helpful information & programs out there. Shocking money making rogues!

Date of experience: November 18, 2024
GB
1 review
1 helpful vote
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Beware. If the Klinio app
Looked online at this app and just had £51.87 deducted from my UK PayPal account.

I never wanted to use it or subscribe to it and therefore I feel that this is so unclear that it feels like I've been scammed.

Date of experience: September 3, 2024
Australia
1 review
2 helpful votes
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Took money without notice
June 4, 2024

I signed up but app was not for me. My diabetes actually got worse and I ended up in hospital. Not all the foid recommended was suitable for me. I had no idea it was a reoccuring fee with an auto payment. I don't want this app. Refused a refund as they don't give refunds. Yet payment is still pending
Other subscriptions send notices but this company us unethical and sneaky and don't send notices or reminders. I'm out of pocket $145 for something I don't use and cannot use as it does not work for me. Would give a lower rating if I could.

Date of experience: June 4, 2024

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Washington
1 review
1 helpful vote
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Buyer Beware
November 26, 2023

My complaint is with their automatic underhanded business practices. The service automatically renewed, and when I realized it, I called because I did not want to continue. They cited a small section in the small print stating there were no refunds. I thought this was bad business practice. Klinio offered me half of my payment. However, since I had contacted PayPal, they didn't give it to me. I think this is shady business on their part. I've never had a company categorically deny me a refund for a product I did not use.

Date of experience: November 26, 2023
Illinois
1 review
1 helpful vote
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Didn't find good or useful. But kicker is the auto renewal. No warning and no refund. Not good app on its own but when you auto renewal with out a warning or grace period basically stealing money. Save your money!

Date of experience: November 6, 2023
Colorado
1 review
0 helpful votes
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Fraud
October 8, 2023

I was charge $80.20 for a subscription that I didn't subscribe to. Can't get a refund do to the fact they can't find an account. What a scam.

Date of experience: October 8, 2023
Indiana
1 review
1 helpful vote
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Scam
August 22, 2023

Joined and cancelled 12.2021 just to e pensive. They did cancel and refund half. However, they charged me again in 2022 and 2023 and refuse to refund those! Just give me the run around.

Date of experience: August 22, 2023
Kentucky
1 review
2 helpful votes
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Chrges
July 25, 2023

As soon as you check out their app, they lock you into an automatic renewal subscription, be aware of them!

Date of experience: July 25, 2023
Texas
1 review
3 helpful votes
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Buyer Beware!
June 27, 2023

Buyer Beware!

Klinio (mydiabetes.diet) does not highlight disclosure that you are purchasing a subscription and the upsell after purchase is relentless. The Klinio receipt sent to you upon payment only indicates you are purchasing an application. From my point of view, Klinio's approach is predatory particularly since the phone number provided is not a working number. PayPal indicates that the receiver of payment is Non-US - Verified so there's that as well. Shame on me for not checking sitejabber.com or Trustpilot before engaging with this company.

Date of experience: June 27, 2023
Lithuania
4 reviews
3 helpful votes
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Scam
June 16, 2023

Never got our refund back even after sending 9 emails back and forth. You are scamming people and that is it. Rude and sad.

Date of experience: June 16, 2023
New Zealand
2 reviews
2 helpful votes
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Full refund given so all good.
April 23, 2023

This site and app is for people with diabetes. I don't have diabetes and made that clear. The app is telling me I have a 90% risk of diabetes but my doctor says this is untrue. I am in my seventies and mostly healthy. Just wanted to lose some weight but this app is not helpful for me. It makes medical claims with no medical authority or verification.

Date of experience: April 23, 2023
Pennsylvania
1 review
2 helpful votes
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Dishonest company
October 21, 2022

I paid for the service in 2021 and found it was quite a bit less than what I needed. I immediately canceled. Although it was annoying to have paid the money and get nothing that I considered useful in return, that is the gamble of buying things on the internet. It was a gamble that didn't go in my favor and I accept that.
However, I was not aware that this is one of those companies that automatically signs you up with an auto-renew the next year. So when they got me for another yearly fee, I was pissed. And they refused to refund the money. Auto-renewals are predatory and dishonest and few legitimate companies use them. To refuse to refund the money is beyond dishonest.
I would recommend to anyone who is considering a product like theirs to find a different company that is more upfront in how they intend to make money from you.

Date of experience: October 21, 2022
Illinois
1 review
0 helpful votes
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Dissatisfied
September 21, 2022

Too many foods I don't care for. Not simple to follow.

Date of experience: September 21, 2022
Zadvyde V. — Klinio Rep
over a year ago

Dear Kim, we are sorry to hear that our product didn't meet your expectations. In this case, please contact our support team - they will be able to analyze your case and refund according to our Terms&Conditions. Our email: [email protected]
We are looking forward to hearing from you and solving this.
Best regards,
Emma
Klinio team

Iowa
1 review
0 helpful votes
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Ps membership but no correspondence
September 20, 2022

I paid my membership but have not received a diet plan or assistance

Date of experience: September 20, 2022
Zadvyde V. — Klinio Rep
over a year ago

Hello dear Pam, in this case please contact our support team as soon as possible - they will help you to access your plan. Our email: [email protected]
We are looking forward to hearing from you and solving this.
Best regards,
Emma
Klinio team

California
1 review
6 helpful votes
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Rip-off!
September 19, 2022

Was sent insane diet program that was for product requiring ingredients hard to find and expensive. I told them to cancel and refund my $ but they wouldn't even respond. No customer service and no way to talk to them. *** Check out other complaints***

Date of experience: September 19, 2022
Idaho
1 review
1 helpful vote
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Sales pitch
October 6, 2022

Too many add ons to get more or our money. No idea I was going to be hit with all the extras until I started.

Date of experience: September 6, 2022
Zadvyde V. — Klinio Rep
over a year ago

Dear Johny, we are sorry to hear that additional diabetes management tools were not fully satisfying!

Illinois
1 review
0 helpful votes
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I've been a diabetic for over 30 years so I know everything...
October 6, 2022

I've been a diabetic for over 30 years so I know everything there is to know & I exercise daily in the pool. I gained weight during the pandemic. I need help to lose it. I'm old, so things are not moving very fast

Date of experience: September 6, 2022
Zadvyde V. — Klinio Rep
over a year ago

Dear Jay, we are sorry to hear that you had diabetes for such a long time. We believe you will find more inspiration and motivation to manage the condition - please reach us out if you have any additional questions or concerns.

Canada
1 review
2 helpful votes
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Not Happy!
September 21, 2022

If your plan works so well, why must you push extra costly products / plans before getting to the most important part that we are interested in obtaining?
Exactly

Date of experience: September 5, 2022
Zadvyde V. — Klinio Rep
over a year ago

Dear Ben, thank you for your question. We also believe that maintaining stable results is even easier with additional diabetes management can help you to achieve better and more stable results. If you have any additional questions or concerns, please contact our support team, they will be more than happy to help. Our email: [email protected]
We are looking forward to hearing from you and solving this.
Best regards,
Emma
Klinio team

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