Check out our latest communities fighting
AI scams on Reddit and Facebook

website thubmnail of Kizoa

Kizoa

3.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Kizoa?
grey stargrey stargrey stargrey stargrey star

Kizoa Reviews Summary

Kizoa has a rating of 3.5 stars from 990 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Kizoa most frequently mention customer service, slide show and good work. Kizoa ranks 1st among Photo Sharing sites.

service
61
value
66
shipping
18
returns
11
quality
62

We monitor reviews for authenticity

New Zealand
1 review
0 helpful votes
Follow Ruth T.
Unfollow Ruth T.
Share Review
Report Review

I'm Impressed
September 27, 2016

Didn't take me long to learn. Started with the basic package and as I progressed I was really impressed and decided to upgrade to PRO. Love the professional finish of my product. Really easy to work with and share across different media.

Date of experience: September 27, 2016
Kansas
1 review
0 helpful votes
Follow Karin M.
Unfollow Karin M.
Share Review
Report Review

Easy and FUN!
September 27, 2016

I originally signed up to create a slideshow/movie with a huge stack of my husband's army photos. While I'm still scanning in our old print photos, I'm already quickly making nice slideshows to share with others, too! I mean, I use Adobe Premier for editing film and slideshows, but this is MUCH easier to use on a day-to-day basis. THANK YOU for creating such a wonderful product! And for your most EXCELLENT customer service when I've had questions, too. :)

Date of experience: September 27, 2016
Alesa G. — Kizoa Rep
over a year old

Karin, thank you very much for taking the time to share your experience with Kizoa! We're glad you're enjoying it!

Romania
1 review
0 helpful votes
Follow Turcu M.
Unfollow Turcu M.
Share Review
Report Review

Great tool!
September 27, 2016

Me gusta mucho este instrumento. Es simple de trabajar con el y es muy effectivo.

Date of experience: September 27, 2016
New York
1 review
0 helpful votes
Follow John D.
Unfollow John D.
Share Review
Report Review

Service rep evaluation
September 11, 2016

I have recently had two experiences of problems with burning discs of movies that I have made, warranting me to call your support team for help. On both occasions that I called, one day apart from each other, I spoke with a young lady both times whose name I believe was Elise. I was very impressed with her helping me get through my problems and was equally impressed with her friendly demeanor and courteousness throughout our whole transactions time element. She was very knowledgeable in her advice to me and was very kind and understanding. I recommend you immediately give her a BIG raise, and bill me for it if need be. But, as long as it's not too much of a raise... I'm only on Social Security.

Date of experience: September 10, 2016
Alesa G. — Kizoa Rep
over a year old

Thanks for taking the time to review us, John! We're glad that you're happy with the program and with the service!

Pennsylvania
1 review
1 helpful vote
Follow Barely S.
Unfollow Barely S.
Share Review
Report Review

Useful, but lacking
September 9, 2016

Useful enough to do simple things, but could have more options in regards to effects and features in the editing section. As for the product market... it is abysmal. I would love to edit photos and order prints and mugs and canvas frames, but the service is horrible in this regard. The basic video editing is not really worth the price, but is just functional enough that I will use it for a specific need.

Kizoa has some serious potential and I will hold out hope that it improves.

Date of experience: September 8, 2016
Alesa G. — Kizoa Rep
over a year old

Hi Barely! I am sorry to hear that you were unhappy with our print order options. If you have any specific suggestions for how we could improve this portion of our site, please do not hesitate to let us know! We are always glad to have feedback so that we can work to make Kizoa even better!

Singapore
1 review
0 helpful votes
Follow munira s.
Unfollow munira s.
Share Review
Report Review

Excellent
September 7, 2016

I have no words to express my gratitude to team kizoa. I made a wonderful movie for my husbands 30th birthday, without knowing about the premium membership. I immediately emailed and requested if I could download the movie without paying anything. To my surprise I got a reply ASAP that they will consider my case and provide me free download. The best part, they sent me the download link 3 times, every time I updated. My husband was super happy and loved it. Thnx

Date of experience: September 6, 2016
Alesa G. — Kizoa Rep
over a year old

I am glad that we were able to help with your particular case! If you have any questions about our membership features in the future, you can find all the details for our Premium memberships under the "Membership" section on our homepage, by clicking the "Lifetime Premium" button in the upper left of your account, or by clicking on the "My Account", "My Plan" tab!

Texas
1 review
0 helpful votes
Follow Bernice H.
Unfollow Bernice H.
Share Review
Report Review

My representative was very helpful
September 7, 2016

Overall it was nice to have the opportunity to have someone to call for help and the rep was nice and helpful.

Date of experience: September 6, 2016
Georgia
1 review
0 helpful votes
Follow Dan P.
Unfollow Dan P.
Share Review
Report Review

Overall Pleased with this product
September 5, 2016

I was looking for a product to replace the photo slideshow app this I was using on Picasa III before it was discontinued. This product fills the bill. With a few pleasant bell and whistles.

Date of experience: September 3, 2016
Illinois
2 reviews
0 helpful votes
Follow Tim H.
Unfollow Tim H.
Share Review
Report Review

Outstanding
September 3, 2016

Alesa (I'm not sure if the spelling) was fantastic. She listened to my situation and researched the issue. When she found the problem, she said she will fix it and call me back. (She didn't want me sitting on the phone waiting). She called me back after a short while and we went through the video again. All issues were resolved. It's very hard to find great customer service these days but I found it with you guys.

Thank you!

Date of experience: September 2, 2016
Alesa G. — Kizoa Rep
over a year old

Thanks for taking the time to review us, Tim! We are glad that you are happy with the site and the service and please feel free to contact us again should you need any help in the future!

Virginia
1 review
0 helpful votes
Follow Darlene S.
Unfollow Darlene S.
Share Review
Report Review

Excellent Product and Service
September 3, 2016

The product is excellent. A bit challenging but, if it was easy it wouldn't have the features I want! Please don't ever dumb it down. When I got stuck, I chatted with Alessa and she quickly gave me the answers I needed. She's smart and concise. Thanks so much!

Date of experience: September 2, 2016
Florida
1 review
0 helpful votes
Follow Greg S.
Unfollow Greg S.
Share Review
Report Review

Easy to use
September 1, 2016

This site is user friendly and puts out a great product.

Date of experience: August 31, 2016
Pennsylvania
1 review
0 helpful votes
Follow Kelly M.
Unfollow Kelly M.
Share Review
Report Review

I have been looking for months for a good slideshow creator. I don't like the pay by month options because some months are busy and others not. I have used this for work and will also use it for personal use. Recommended!

Date of experience: August 31, 2016
Pennsylvania
1 review
1 helpful vote
Follow Jenn M.
Unfollow Jenn M.
Share Review
Report Review

Pretty good
September 1, 2016

Would like to be able to copy slide and visually match music sound waves to animations

Date of experience: August 31, 2016
Barbados
1 review
0 helpful votes
Follow Dave K.
Unfollow Dave K.
Share Review
Report Review

It's OK
August 31, 2016

The program works but some browsers it has some issues, the learning curve is not steep since its very basic but overall a very good app.

Date of experience: August 30, 2016
Alesa G. — Kizoa Rep
over a year old

Thank you for the feedback, Dave. Not all browsers have Adobe Flash Player built-in, and so sometimes Flash gets out-of-date and this can cause problems. We're glad you found Kizoa easy to use and please don't hesitate to contact us if you have any suggestions or if you need any assistance in the future!

Texas
2 reviews
0 helpful votes
Follow Debra J.
Unfollow Debra J.
Share Review
Report Review

Very good program
August 29, 2016

I enjoyed using the program. There a few upgrades that could be made, like the ability to turn the assistant off as well as being able to create your own template and copy it to a new slide as far as font/font size are concerned, but the program did what I needed it to do.

Date of experience: August 27, 2016
Alesa G. — Kizoa Rep
over a year old

Hi Debra, I believe we may have spoken on the phone last week! I have shared your suggestions with the rest of the team and they are taking them into consideration. Also, it is possible to turn off the Kizoa assistant. The next time it pops up just uncheck the box "Keep using the Kizoa Assistant". Hope that helps!

Texas
1 review
0 helpful votes
Follow Vickie G.
Unfollow Vickie G.
Share Review
Report Review

Love the program
August 29, 2016

Program works great... my ONLY suggestion is I wish there was a way to put pictures that you upload in a folder and save for later.

Date of experience: August 26, 2016
Washington
1 review
0 helpful votes
Follow Nanalee G.
Unfollow Nanalee G.
Share Review
Report Review

For this price, everything should come in a package deal, converter, etc so it can all be done together in one place. I know its a life time membership, but I dont want to pay extra for the converter, otherwise these features are great, would love to use this more often, but I don't have a converter to transfer to my computer, maybe you could add it in, that would be nice. Thankyou.

Date of experience: August 26, 2016
Virginia
2 reviews
0 helpful votes
Follow Christy P.
Unfollow Christy P.
Share Review
Report Review

Easy to use
August 29, 2016

My first time using this site I tried a few before deciding on this one pretty user friendly still trying to maneuver through the site. I would recommend it.

Date of experience: August 26, 2016
Pennsylvania
1 review
0 helpful votes
Follow Dan W.
Unfollow Dan W.
Share Review
Report Review

Excellence
August 29, 2016

As I am still learning many of the features, I find it very user friendly and easy to use.

Date of experience: August 26, 2016
Louisiana
3 reviews
0 helpful votes
Follow Trip T.
Unfollow Trip T.
Share Review
Report Review

Gone in 60 seconds...
August 28, 2016

A great video editor has vanished! Hope it's a glitch, but ain't betting on it. The responsible thing to do would be some type of comment on any media available... Some companies just get corrupt and take off with everyone's mullah, hope this isn't the case here...

Date of experience: August 26, 2016

From the business

Create videos, slideshows, collages, and edit photos from the convenience of a single platform with your own account. Combine your photos, videos, music, text, effects, and more for amazing results you can't find anywhere else.


kizoa.com
Paris, Ile de France, France