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The company enjoys a strong reputation for high-quality products, with many customers expressing satisfaction with the craftsmanship and aesthetic appeal of their items. Fast shipping and user-friendly purchasing processes contribute positively to the overall customer experience. However, some customers have raised concerns regarding delayed orders, particularly with preorders, and issues with product details, such as clasp quality. While the majority of feedback reflects a positive sentiment towards the brand, addressing these concerns could enhance customer loyalty and trust. Overall, the company demonstrates a commitment to quality and efficient service, though improvements in communication and product consistency are suggested.
This summary is generated by AI, based on text from customer reviews
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Was never a fan of buying expensive jewelry. King Ice products feel and look good without breaking your bank.
Hi,
We are happy to hear that you are satisfied with your order. Thank you for being a loyal customer of King Ice.
I'm not that happy at the moment I would like to return my items and it said I was approved to do so but I haven't been sent any further Info to send back items
The chain took about two weeks to come from LA to the UK but it made the journey is great condition and I knew where it was at every stage of the en route delivery process. This was thanks to emails that were sent.
Hi,
We are so happy to hear that you are satisfied with your order. Thank you for your purchase!
Purchasing my son's necklace and pendant for his 34th Birthday was easy and King Ice checked to make sure items were received. Excellent Customer Service‼
Hi Stacey,
Thank you for your purchase! We hope your son loved the gift.
I was not only amazes at the speed of delivery but the over-all thought put into how wonderfully the piece was displayed in it own customized gift box.
5 stars
Hi Ricky,
Thank you for your purchase! We are so happy to hear that you are satisfied with your order! We hope you enjoy your jewelry to the max.
Solid stuff for a solid website so here's a solid review
Hi Leonardo,
Thank you for your review! We are happy to hear that you are satisfied with your order!
Have ordered several things & adore them all! I also got a lil guy in a hoodie! Super cute & amazing detail
Hi Keith,
We are so happy to hear that you are satisfied with your order. Thank you for being a loyal customer of King Ice!
I so in love with the ring. I receive so many compliments from people when they see me wearing this ring.
Hi Michael,
Thank you for shopping at King Ice! We are so happy to hear that you are loving your ring.
Very easy to find what i was looking for and an excellent price for what you're getting! It's real silver so won't tarnish and very big and beautiful diamonds all around.
Hi Cora,
Thank you for all the love and support! We are so happy you are enjoying your rings!
Fast delivery and shipping came with additional Jewelry care accessories.
Hi Javier,
Thank you for your feedback! We are so happy to hear that you had a great experience! Thank you for all the love and support.
Pleased with item purchased and how fast it was shipped.
Hi,
Thank you for shopping with King Ice! We are so happy to hear that you are satisfied with your order!
Very poor quality doesn't look close to these other brands I don't think I'll buy anything else from them unless they fix they're quality.
Searched the site for jewelry and came away with some newer released pieces. Gotta say it was a smooth experience and they add a nice tracking app to follow your package which is super nice. All in all I received my stuff pretty fast and its really dope and exactly as advised. Would use them again in the future.
Hi Aaron,
Thank you for shopping at King Ice! We are so happy to hear that you had an amazing shopping experience!
Quick shipping, easy tracking, and a gorgeous Tails chain > :) It's perfectly sized and super shiny! Love it a lot
Hi Lauryn,
We are happy to hear that you are satisfied with your order! We hope you enjoy your Tails chain!
Real quality and not bull$#*!. Thank you for putting care into your products.
Hi Joshua,
We are so happy to hear that you are satisfied with your order! Thank you for being a loyal customer of King Ice.
What an awesome Rick design. Sadly the gold plating started to rub off of the chain and the Rick Sanchez face after just a couple of times wearing. Yes I did order this product directly from company. I get a lot of compliments on my death row record earrings from King ice. Again love the designs, really disappointed in the quality. I figured my piece would last for years not days before wearing through the gold plating. Kind of amazed after the positive reviews and so forth. Not amazing a good way mind you. Pretty expensive piece considering how short-lived. Disappointed.
Definitely worth your money! Ordered online and delivery was very prompt!
Hi Jorge,
We are so happy to hear that you are satisfied with your order. Thank you for shopping with King Ice!
Hi Shawn,
We are happy to hear that you had a great shopping experience and are satisfied with your order. Thank you for shopping at King Ice!
Absolutely didn't need it but it's beautiful and the price was right.
Hi Andrew,
We are so happy to hear that you had a great shopping experience. We hope you are enjoying your jewelry.
Answer: Hello, Thank you for contacting us. We carry both solid and plated gold items. As well as Genuine SI diamond and CZ stones. All material descriptions will be listed next to each item under "Details" on the website.
Answer: Hello, https://tools.usps.com/go/TrackConfirmAction_input?qtc_tLabels1=9400110200828937209272 Your order was shipped out today! Our general processing time is 1-3 business days, not including the holidays. Sorry for any inconvenience. Best Regards
Answer: Hey Jacob, Unfortunately we do not have any solid 14K gold Miami curb chains at this time. We apologize for any inconvenience.
Answer: Hey Came, International shipping usually takes 4-10 business days.
Answer: Hey Lance, Our gold is dipped 5 times in real 14K gold ionic plated material.
Answer: Hey Fred, We do not recommend to shower with our products on or to expose them to any liquid, water or oil which will cause damage. We also recommend to use a dry hand cloth to help maintain the item by rubbing it down periodically so it will help maintain it.
Answer: Hey Kelly, Were you able to be helped with this order? We apologize for the delay as we had a revamp to our reviews system. If not then please contact us to [email protected].
Minding our own business. The Men's Street-wear Jewelry Business.


Hi S O.,
We are happy to hear that your order was delivered safely and fast. Thank you for your purchase!