Check out our latest communities fighting
AI scams on Reddit and Facebook

website thubmnail of Amazon Kindle

Amazon Kindle

3.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Amazon Kindle?
grey stargrey stargrey stargrey stargrey star

Amazon Kindle Reviews Summary

Amazon Kindle has a rating of 3.7 stars from 44 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Amazon Kindle most frequently mention and avid reader. Amazon Kindle ranks 7th among Ebook sites.

service
12
value
12
shipping
8
returns
6
quality
12

We monitor reviews for authenticity

Virginia
27 reviews
40 helpful votes
Follow Ron W.
Unfollow Ron W.
Share Review
Report Review

In Love!
April 23, 2018

Amazon Kindle is my go to app for reading content on my cellphone, laptop, or tablet. Amazon has an amazing collection of literature that one can buy to read. With an Amazon Kindle Unlimited subscription for $9.99 per month, one can read great literature for basically free instead of paying to read each e book. The app itself is easy to download and navigate. No complaints!

Date of experience: April 22, 2018
Illinois
2 reviews
0 helpful votes
Follow Aubrey B.
Unfollow Aubrey B.
Share Review
Report Review

I love Kindle because it is handy and easy to use. Whenever I go for a travel I bring it since it is my pastime to kill boredom. The interface was also easy to navigate and what I love is that I can bookmark the page I left..

Date of experience: February 16, 2018
TZ
4 reviews
3 helpful votes
Follow Zawadi N.
Unfollow Zawadi N.
Share Review
Report Review

I have kindle apps and it works perfect for me for reading books. It have expanded my horizons and it is a place to deepen my knowledge. It makes my brain younger and younger again. I wish a get the real kindle because of azw books format.

Date of experience: May 8, 2017
California
4 reviews
6 helpful votes
Follow Francis M.
Unfollow Francis M.
Share Review
Report Review

Best e-book readers.
April 19, 2017

I got my Kindle Paperwhite (third generation) about a year ago. I'm super happy with the purchase! The resolution of the display is very high and the letters are so crisp. It was actually the best way to spend a $100.

Date of experience: April 17, 2017
Nevada
4 reviews
13 helpful votes
Follow Elias D.
Unfollow Elias D.
Share Review
Report Review

I don't have any other choice. Only 5 stars here!
I got my Paperwhite 1st generation (I hope my memory serves me right) in 2013 and I have been using it ever since. Just love it. Everything is perfect about this device.

Date of experience: November 30, 2016
Canada
5 reviews
2 helpful votes
Follow Joanne M.
Unfollow Joanne M.
Share Review
Report Review

My Kindle would be the first thing Id grab to save from a fire. Seriously, my whole library is in it. I love this device, and I love the store itself. I can get the book I want at any time. The reviews are awesome, too. I love reading what other people have to say before buying a new book.

Date of experience: November 9, 2016
South Carolina
2 reviews
39 helpful votes
Follow Cynthia S.
Unfollow Cynthia S.
Share Review
Report Review

I have done lots of business with Amazon and Amazon Kindle. I can honestly say that they have never done me wrong. I really love Amazon and Amazon Kindle. I have bought many items from Amazon and many books from Amazon Kindle. I absolutely adore this company. Been scammed many times but never with Amazon or Amazon Kindle. I hope this helps anyone with any apprehension about them

Date of experience: June 7, 2016
Mexico
3 reviews
11 helpful votes
Follow Nicola M.
Unfollow Nicola M.
Share Review
Report Review

I bought my first Kindle in 2008 as soon as it became available in my country. I still have it and still works perfectly, battery did not lose power at all.
Last month I also got a Kindle Paperwhite, and once again I must say Amazon did a great job.
I know people still think paper books are the real books. What they do not seem to understand is that we are running the risk to let our sons not experience such type of reading. Paper is made of trees ans trees are way too important for our lives, so set yourselves to Kindle and keep your paper books only for those you love so much you want to hug when you sleep at night. For the remaining ones, use Kindle. Books are cheaper, easy to read and environment friendly.
What stops you from trying Kindle NOW?

Date of experience: April 25, 2016
Germany
2 reviews
3 helpful votes
Follow HK S.
Unfollow HK S.
Share Review
Report Review

Many devices came and faded but kindle is the only trusted brand. I am using kindle from 2013 and till date just found it getting more interesting. Just love it

Date of experience: March 31, 2016
Virginia
2 reviews
22 helpful votes
Follow robin b.
Unfollow robin b.
Share Review
Report Review

I just want to say that I've bought a lot of stuff from Amazon and I am one happy customer I've always gotten my things well ahead of time if it says it's going to be there in 10 days I get it in 7 this is the best company if you want to buy anything from you can track it with the little green. It will tell you tomorrow your package is on its way so you will know to stay home that day to get your package I just absolutely love Amazon and will never shop anywhere else

Date of experience: February 15, 2016
California
13 reviews
8 helpful votes
Follow Joanne T.
Unfollow Joanne T.
Share Review
Report Review

Kindle is awesome!
January 25, 2016

I love books. I could read all day long and be happy. With Kindle I have thousands of books at my fingertips that I have access to instantly. Most are at very reasonable prices. This is a book lovers dream. And these books don't take up any space in your crowded living room.

Date of experience: January 24, 2016
California
7 reviews
8 helpful votes
Follow Melinda D.
Unfollow Melinda D.
Share Review
Report Review

Love Free Kindle Books
January 12, 2016

I love ebooks. I can carry tons of them around with me and read every chance I get.
Amazon offers the best price for ebooks.

Date of experience: January 11, 2016
California
6 reviews
18 helpful votes
Follow Dawn L.
Unfollow Dawn L.
Share Review
Report Review

Iwas never a fan of amazon until I saw a email about amazon underground. They had so many great things at great prices. I was immediately drawn to their selection of books for my kindle reader. I purchased two. Amazingly a few days later I founD a $20.00 gift card! Simply for becoming a customer and leaving a comment

Date of experience: October 27, 2015
California
1 review
1 helpful vote
Follow Erin M.
Unfollow Erin M.
Share Review
Report Review

I am very satisfied with their product and service.
The only reason I docked a star is that sometimes random selections can cost more than seems logical. Or you get a first book in a series discounted, but then the rest are much higher.
Otherwise, I am pleased with everything.

Date of experience: October 8, 2015
Virginia
9 reviews
14 helpful votes
Follow Phyllis M.
Unfollow Phyllis M.
Share Review
Report Review

After reviewing books that downloaded to my kindle, I realized there were two books I purchased mistakenly. I contacted customer support and was immediately credited for the books. Great customer service!

Date of experience: June 15, 2015
Canada
9 reviews
34 helpful votes
Follow Alexis D.
Unfollow Alexis D.
Share Review
Report Review

Love the fact that I can jump on this site and search a large selection of books. Even better I can read these books on my iPad using the Kindle App. If you are an avid reader this would be a great place to purchase books.

Date of experience: December 30, 2013
Florida
3 reviews
16 helpful votes
Follow Sean A.
Unfollow Sean A.
Share Review
Report Review

Great store
November 30, 2013

Great store. I like the plenty of products they have

Date of experience: November 30, 2013
California
2 reviews
5 helpful votes
Follow daniel j.
Unfollow daniel j.
Share Review
Report Review

I was amazed to find such a wonderful invention. It does anything I ask it to, almost lol. It is wonderful, everyone should have one.not to mention their store, the book prices are great deals.

Date of experience: June 1, 2011
Illinois
268 reviews
1800 helpful votes
Follow T N.
Unfollow T N.
Share Review
Report Review

How sad I was to wake up this morning to a sleeping Kindle that wouldn't revive, no matter how hard I tried. I called Kindle's support line and was greeted in less than a minute by Susan. Susan showed genuine empathy for my dead Kindle. She walked through me a couple of steps I had already tried, and Harriet Beecher Stowe still wouldn't go away. After a couple of perfunctory questions (did you drop him, apply too much pressure - "sometimes I hug him but I don't think I overdo it"), Susan ordered a new Kindle be sent to my house by overnight delivery, right in time for me to take this new boyfriend on a trip next week. Now that's good business.

Date of experience: February 6, 2011