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I took one appointment with Kindbody and then they closed the location near me, so I couldn't be a patient. They billed me $200 unexpectedly. I contacted their billing and explained that I didn't know what the $200 was for and because they closed their office I was unable to be a patient. Now for over a year they have been harassing me for the $200 with no explanation of the fee. Their billing messaging keeps saying the bill is "under review" while I still get messages to pay and am worried it will go to collections. For over a year they keep messaging me to say that they "will get back to me soon". Horrific treatment.