Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Kids Live Safe

Kids Live Safe

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Kids Live Safe provides access to detailed profiles of registered sex offenders and provides technology based services to keep children safe from harm. Knowing who these sexual predators are, where they live, and what offenses they have committed provi...


kidslivesafe.com
Founded in 2009
Santa Barbara, CA, United States
How would you rate Kids Live Safe?
grey stargrey stargrey stargrey stargrey star

Kids Live Safe Reviews Summary

The company has garnered a mixed reputation, with customers praising its user-friendly interface and the abundance of information available for background checks. Many users appreciate the accuracy and thoroughness of the data provided, highlighting its usefulness for personal safety and relationship vetting. However, there are significant concerns regarding the reliability of arrest records, with several customers reporting discrepancies and incomplete information. Despite these issues, customer service appears to be a strong point, as users have noted prompt and helpful responses. Overall, while the platform shows potential, addressing accuracy concerns is essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
12
This company responds to reviews on average within 0 days

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
Follow Lena W.
Unfollow Lena W.
Share Review
Report Review

Good site it's very helpful to all parents. It keeps u aware of the perverts in whatever area you are in.

Date of experience: June 15, 2018
Pennsylvania
1 review
0 helpful votes
Follow Ava T.
Unfollow Ava T.
Share Review
Report Review

Thanks
June 14, 2018

Very friendly and helpful people. I was surprised and very pleased at their quick response. Thank you for being so easy to deal with.

Date of experience: June 13, 2018
Oklahoma
1 review
0 helpful votes
Follow Jessica J.
Unfollow Jessica J.
Share Review
Report Review

Rip off
June 12, 2018

They convinced me not to cancel, and now I cannot even get on the site. Says it is constantly loading.

Date of experience: June 11, 2018
Germany
1 review
0 helpful votes
Follow Pedro P.
Unfollow Pedro P.
Share Review
Report Review

Great customer service.
June 9, 2018

The person who help me resolve my problem was very helpful. Didn't pressure me into nothing he did his job with a 5 star service, thats why i decide to stay.

Date of experience: June 9, 2018
Ohio
1 review
0 helpful votes
Follow Chrishaunda A.
Unfollow Chrishaunda A.
Share Review
Report Review

Fair
June 8, 2018

Fair didn't really care for the continued offers. If I had no children I probably would've have just cancelled. If the price is negotiable why even start it at $29.95. This information is important and crucial to all in America why try and scheme to get an extra buck. I get it you provide a service and a payment should be given, but don't scheme.

Date of experience: June 7, 2018
Connecticut
1 review
0 helpful votes
Follow Mark S.
Unfollow Mark S.
Share Review
Report Review

Cancelled once and got billed anyways.
I did call automated system today at reduced price but also think I should be reimbursed for the other payments made. Definitely want to keep my two children safe however.

Date of experience: June 7, 2018
New Jersey
1 review
0 helpful votes
Follow Gabriel S.
Unfollow Gabriel S.
Share Review
Report Review

It has exceeded my expectations I am extremely satisfied with the customer service and all the information they provide for you truly the best tool for your family.

Date of experience: June 2, 2018
North Carolina
1 review
0 helpful votes
Follow Regina C.
Unfollow Regina C.
Share Review
Report Review

Great
May 31, 2018

I like the fact that I can protect my children and other children that lives around me. It a great service to have.

Date of experience: May 31, 2018
Ohio
1 review
0 helpful votes
Follow Melody G.
Unfollow Melody G.
Share Review
Report Review

Helpful
May 30, 2018

Very nice and helpful. Explained everything very well. Was going to cancel my account because of the monthly charge, but they were able to offer a good deal on the monthly price.

Date of experience: May 29, 2018
Illinois
1 review
0 helpful votes
Follow David C.
Unfollow David C.
Share Review
Report Review

Complete offender listing
May 30, 2018

I was tempted to discontinue mbrship, but discounted offer drew me back in. I wanted to discontinue because I seek in depth information. For example "child pornography" is vague. I know what it is, but not how it was perpetrated. Thank you, Dave

Date of experience: May 29, 2018
Pennsylvania
2 reviews
0 helpful votes
Follow Sheree J.
Unfollow Sheree J.
Share Review
Report Review

This is a great app
May 30, 2018

Thisll keep me a little more happy to know who is living in my neighborhood. It will keep my grandkids safe.

Date of experience: May 29, 2018
Florida
2 reviews
0 helpful votes
Follow Amy M.
Unfollow Amy M.
Share Review
Report Review

Imperative To Have
May 26, 2018

Absolutely great! Now I know where the perverted are. Everywhere! Just absolutely sickening. You can't let kids out alone because every other house is a sexual predators

Date of experience: May 25, 2018
Tennessee
1 review
0 helpful votes
Follow jill k.
Unfollow jill k.
Share Review
Report Review

Not what I hoped
May 23, 2018

I reviewed my counties website for sexual predators last night and compared to it this website only showed about a third of the offenders.
I added an address and it showed up a whole different area not even close to the area I was researching
The website tells the charges of the offenders but I cannot find an definition for what each offence means. Some are obvious but some are not clear

Date of experience: May 23, 2018
Texas
1 review
0 helpful votes
Follow Margie R.
Unfollow Margie R.
Share Review
Report Review

I'm very impressed
May 23, 2018

Glad to know who lives in and around my family. I'm new to this town and don't know to many people. There is so much going on in stores, post offices and even our schools no one is really safe. But we must keep a close eye on our children and who are around them.

Date of experience: May 22, 2018
Texas
1 review
0 helpful votes
Follow Donna F.
Unfollow Donna F.
Share Review
Report Review

Misrepresented Fees
May 21, 2018

I was happy to sign up but immediately after sharing my credit card info I received an e-mail stating after 30 or 60 days the fees would increase to approximately $30.00+ per month. Im a poor person and would never agree to such a high fee. I tried to cancel and was immediately offered an almost 85-90% decrease in monthly fees. I agreed to do that but now I do not trust this organization! Zero trust! I am a victim of a scam. I do plan to report this organization.

Date of experience: May 21, 2018
Texas
2 reviews
0 helpful votes
Follow Bonnie L.
Unfollow Bonnie L.
Share Review
Report Review

Peace of mind
May 22, 2018

I have a 10 yr old grandson and a 16 year old granddaughter. We are moving into a new state and having this info will give me peace of mind.

Date of experience: May 21, 2018
Arizona
1 review
0 helpful votes
Follow Saundra K.
Unfollow Saundra K.
Share Review
Report Review

Only Problem Mine
May 22, 2018

My only problem was my limited finances. Otherwise, your program was great! Hopefully, within six months, I can join permanently!

Date of experience: May 20, 2018
California
1 review
0 helpful votes
Follow Angela W.
Unfollow Angela W.
Share Review
Report Review

My heart was racing, my thoughts going to dark places as I discovered the neighbor I met yesterday was a sex offender listed on your site. ( problem, your site had him listed at age 90 and he is only 50)
His daughter came to our house to play first time, when I drove her home and met her parent I realized something was off.

This morning I was curious and found your website, once I saw his picture I cringed and freaked out...
So I called to get resources, a tip, a bit of empathy... I asked your operator, what do I do now? What do I tell my kids? What is appropriate to say or respond to this situation? Your rep said, stay away... and said hed never been asked before, your supervisor said there is an ebook somewhere on our site

Luckily, a friend I called with a educational background in this said... trust your feelings, you probably wont want him at your house, tell your children hypothetical situations not specifically related to this person. Be aware, and if appropriate share some info with your older kids about what to say if invited over to their house. And why you might be uncomfortable with that...

Seriously, I just moved from Santa Barbara jan 2018 do I have friends there that can answer the phone better than your operators. I was so disappointed.

Date of experience: May 19, 2018
Arizona
1 review
0 helpful votes
Follow Rebecca H.
Unfollow Rebecca H.
Share Review
Report Review

Additional Information Included
May 19, 2018

I was surprised and pleased to discover that this site not only helps identify sex offenders in one's area, but it also allows you to look up other background information, such as a person's age, their address, arrests and charges, possible employers, bankruptcies, etc. It is more comprehensive than just focusing on sex offenses. A rich resource.

Date of experience: May 18, 2018
Tennessee
1 review
0 helpful votes
Follow Lillie R.
Unfollow Lillie R.
Share Review
Report Review

They are very accurate and have helped us with our home buying experience because we check the app at each location of new and potential homes to see what is around our small kids.

Date of experience: May 18, 2018