On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Kids Live Safe provides access to detailed profiles of registered sex offenders and provides technology based services to keep children safe from harm. Knowing who these sexual predators are, where they live, and what offenses they have committed provi...
Kids Live Safe Reviews Summary
The company has garnered a mixed reputation, with customers praising its user-friendly interface and the abundance of information available for background checks. Many users appreciate the accuracy and thoroughness of the data provided, highlighting its usefulness for personal safety and relationship vetting. However, there are significant concerns regarding the reliability of arrest records, with several customers reporting discrepancies and incomplete information. Despite these issues, customer service appears to be a strong point, as users have noted prompt and helpful responses. Overall, while the platform shows potential, addressing accuracy concerns is essential for enhancing customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Vague, but I'm still checking it out. Will report back
There is very little information on this site. I won't be continuing the membership
All I really wanted was a mug shot. I gained no more information than I already had. I know more than this site does. So, I paid for information that I already had.
This app is so easy and tells me anything about anyone I type in
So helpful I know who my son is really around I love this website so easy, quick & helpful
I wanted a persons criminal record and I know. For. A. fact she was in prison 7 years and you have nothing. Waste of my time
Many steps and then finally at the end it says you have to pay, once I did pay I didn't even get basic info... such as a birthday. Very disappointed!
Disappointed I am not finding a marriage or divorce records
Pretty good but it's not showing criminal records that do exist
It's great I can see all my history on my record including my sister wow thank you
This is more informative than any of the other similar type websites.
I am still trying it this out. So far so good, it helps me more than google or other sites.
Very helpful on checking out a person before you get involved with them
Customer support was great. But after one log in my password and login was having the same shut out issue as before.
I'm looking to see if there's a warrant & cant find it in here
Dear Diane,
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-301-5905 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
Kids Live Safe
"Protect What Matters Most"
Incorrect information on criminal history on last report which is the only reason I was using your site to run a background check
Dear Katrina,
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-301-5905 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
Kids Live Safe
"Protect What Matters Most"
Searches myself to check reliability of service found nothing also found nothing regarding other individual in question you guys basically stole my dollar and will be canceling account first thing in the morning
Dear Mark Sine,
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-301-5905 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
Kids Live Safe
"Protect What Matters Most"
I signed up for the 7 day trial and cancelled before the 4th day. So i wouldn't be charged. I received a $30 charge today causing my card to hit the red. It also charged me 3 over draft fees because i was in the process of fueling up at my local gas station. I need that fee returned to my card asap. Please contact me via email or on my cell phone.
Dear Scott,
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-617-3169 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
The Public Information Services Support Team
"Protect What Matters Most"
I think that dates for the arrest records should be shown.
Dear Angela May
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-301-5905 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
Kids Live Safe
"Protect What Matters Most"
The report is pretty much on the money, I just can't believe how easy it is to get all this information about an individual.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear [email protected]
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-301-5905 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
Kids Live Safe
"Protect What Matters Most"