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Kids Live Safe

4.4

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From the business

Kids Live Safe provides access to detailed profiles of registered sex offenders and provides technology based services to keep children safe from harm. Knowing who these sexual predators are, where they live, and what offenses they have committed provi...


kidslivesafe.com
Founded in 2009
Santa Barbara, CA, United States
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Kids Live Safe Reviews Summary

The company has garnered a mixed reputation, with customers praising its user-friendly interface and the abundance of information available for background checks. Many users appreciate the accuracy and thoroughness of the data provided, highlighting its usefulness for personal safety and relationship vetting. However, there are significant concerns regarding the reliability of arrest records, with several customers reporting discrepancies and incomplete information. Despite these issues, customer service appears to be a strong point, as users have noted prompt and helpful responses. Overall, while the platform shows potential, addressing accuracy concerns is essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
12
This company responds to reviews on average within 0 days

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Illinois
1 review
0 helpful votes
Follow Diane Y.
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It's gave me crucial to the up to date information I needed I like the app

Date of experience: November 27, 2021
Georgia
1 review
0 helpful votes
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It's good but there's some things it says no on when I know there is and it doesn't show the charges on her court cases

Date of experience: November 26, 2021
Michigan
1 review
0 helpful votes
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I brought it for the mug shots but didn't offer it

Date of experience: November 23, 2021
Kelli M. — Kids Live Safe Rep
over a year old

Dear Broke

At Kids Live Safe we receive our data from thousands of unique sources as each state retrieves information from all of their counties and various departments and process the information differently. For some of the offenders, we know exactly what crime they committed with an accurate address and an updated photo of the offender. For others, we don't know what exact crime they committed and don't have an exact address of where they live. In addition, we have found that states can have different definitions of what crimes mean so it is always best to call your local police department if you have a question about the specific classification of an offender's crime. We choose to show our members all of the data that we are given even if some of it is incomplete so that our members have more information than less.

If you have any additional questions please reply to this email or contact us at 800-301-5905 7 days a week from 5 a.m. to 9 p.m. and any of our helpful team members would be happy to assist you further. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

We look forward to helping you protect your family with our service and our benefits.

The Kids Live Safe Support Team
"Protect What Matters Most"

South Carolina
1 review
0 helpful votes
Follow Caitlin Q.
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Some of the information is very out of date and years old

Date of experience: November 22, 2021
Texas
1 review
0 helpful votes
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I think it is fascinating on how I can search myself as well as my family members, Awesome

Date of experience: November 21, 2021
Tennessee
1 review
0 helpful votes
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Things on reports like bankruptcy didn't show but i know it existed

Date of experience: November 20, 2021
Kelli M. — Kids Live Safe Rep
over a year old

Dear Linda,

At Kids Live Safe we receive our data from thousands of unique sources as each state retrieves information from all of their counties and various departments and process the information differently. For some of the offenders, we know exactly what crime they committed with an accurate address and an updated photo of the offender. For others, we don't know what exact crime they committed and don't have an exact address of where they live. In addition, we have found that states can have different definitions of what crimes mean so it is always best to call your local police department if you have a question about the specific classification of an offender's crime. We choose to show our members all of the data that we are given even if some of it is incomplete so that our members have more information than less.

If you have any additional questions please reply to this email or contact us at 800-301-5905 7 days a week from 5 a.m. to 9 p.m. and any of our helpful team members would be happy to assist you further. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

We look forward to helping you protect your family with our service and our benefits.

The Kids Live Safe Support Team
"Protect What Matters Most"

New York
1 review
0 helpful votes
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Not happy with the automatic renewal
December 16, 2021

Not happy with the automatic renewal. And the name is hard to find again kids live free come on

Date of experience: November 16, 2021
Kelli M. — Kids Live Safe Rep
over a year old

Dear CARL,

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-301-5905 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

Kids Live Safe
"Protect What Matters Most"

New York
1 review
0 helpful votes
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Great so far finding out what u need to know for the purpose

Date of experience: November 15, 2021
Colorado
1 review
0 helpful votes
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Awesome, and very informative
November 14, 2021

Awesome, and very informative. I can continue to check out individuals around me. I would recommend that it will bring out information that you would like to have. Thank you

Date of experience: November 14, 2021
Alabama
1 review
0 helpful votes
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Information is way out of date and criminal records are not here

Date of experience: November 14, 2021
Kelli M. — Kids Live Safe Rep
over a year old

Dear Cody

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-301-5905 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

Kids Live Safe
"Protect What Matters Most"

New Jersey
1 review
0 helpful votes
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Your information does not seem to be completely up to date.

Date of experience: November 13, 2021
Kelli M. — Kids Live Safe Rep
over a year old

Dear Diane

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-301-5905 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

Kids Live Safe
"Protect What Matters Most"

Georgia
1 review
0 helpful votes
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Y'all say that is website is accurate about people but I have too that is a lie.

Kids Live Safe attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 13, 2021
Kelli M. — Kids Live Safe Rep
over a year old

Dear Timothy,

At Kids Live Safe we receive our data from thousands of unique sources as each state retrieves information from all of their counties and various departments and process the information differently. For some of the offenders, we know exactly what crime they committed with an accurate address and an updated photo of the offender. For others, we don't know what exact crime they committed and don't have an exact address of where they live. In addition, we have found that states can have different definitions of what crimes mean so it is always best to call your local police department if you have a question about the specific classification of an offender's crime. We choose to show our members all of the data that we are given even if some of it is incomplete so that our members have more information than less.

If you have any additional questions please reply to this email or contact us at 800-301-5905 7 days a week from 5 a.m. to 9 p.m. and any of our helpful team members would be happy to assist you further. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

We look forward to helping you protect your family with our service and our benefits.

The Kids Live Safe Support Team
"Protect What Matters Most"

Tennessee
1 review
0 helpful votes
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There is a lot of misinformation, missing information, and mixed up information on here.

Date of experience: November 11, 2021
Kelli M. — Kids Live Safe Rep
over a year old

Dear Joanna

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-301-5905 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

Kids Live Safe
"Protect What Matters Most"

Colorado
1 review
0 helpful votes
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Enlightened experience and I don't have to go out of my way

Date of experience: November 10, 2021
Georgia
1 review
0 helpful votes
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Reports on some things are 100 percent but a lot of information is missing

Date of experience: November 8, 2021
Kelli M. — Kids Live Safe Rep
over a year old

Dear Cindy

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-301-5905 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

Kids Live Safe
"Protect What Matters Most"

California
1 review
0 helpful votes
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Got it to see if my mother was legally married and unfortunately it showed everything but that

Date of experience: November 8, 2021
Kelli M. — Kids Live Safe Rep
over a year old

Dear Destiny

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-301-5905 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

Kids Live Safe
"Protect What Matters Most"

Idaho
1 review
0 helpful votes
Follow Jory W.
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I know for a fact I have a criminal record upon searching myself. This is inaccurate. Want my money back.

Kids Live Safe attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 5, 2021
Kelli M. — Kids Live Safe Rep
over a year old

Dear Jory,
We are sorry to see you leave KidsLiveSafe.

Per your cancellation request your subscription has been cancelled effective immediately.
We have also sent an automated email with complete account information to the email we have on file.

Cancelled account details
Order number: 36279969
Full name: Jory cyr
Email: [email protected]
Phone: 4065605402

If you have any questions regarding our policies or your membership, please use our Contact Form or call us at 800-301-5905 and any of our helpful team members would be happy to assist you.

If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

Tennessee
1 review
0 helpful votes
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There's actually a lot of misinformation and missing information as well! I wish they would update this asap!

Kids Live Safe attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 5, 2021
Kelli M. — Kids Live Safe Rep
over a year old

Dear Ariana,

At Kids Live Safe we receive our data from thousands of unique sources as each state retrieves information from all of their counties and various departments and process the information differently. For some of the offenders, we know exactly what crime they committed with an accurate address and an updated photo of the offender. For others, we don't know what exact crime they committed and don't have an exact address of where they live. In addition, we have found that states can have different definitions of what crimes mean so it is always best to call your local police department if you have a question about the specific classification of an offender's crime. We choose to show our members all of the data that we are given even if some of it is incomplete so that our members have more information than less.

If you have any additional questions please reply to this email or contact us at 800-301-5905 7 days a week from 5 a.m. to 9 p.m. and any of our helpful team members would be happy to assist you further. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

We look forward to helping you protect your family with our service and our benefits.

The Kids Live Safe Support Team
"Protect What Matters Most"

Texas
1 review
0 helpful votes
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Thank u
November 4, 2021

Thank u. My kid was trying to find out who this lady is we call her pritty lady

Date of experience: November 4, 2021
Nebraska
1 review
0 helpful votes
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So far alot of information is wrong on addresses to that are in no connection to me or my relatives

Date of experience: November 3, 2021
Kelli M. — Kids Live Safe Rep
over a year old

Dear Chelsea

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-301-5905 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

Kids Live Safe
"Protect What Matters Most"