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KB Distributors

4.0

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KB Distributors Reviews Summary

KB Distributors has a rating of 4 stars from 111 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KB Distributors most frequently mention customer service and clawfoot tub. KB Distributors ranks 9th among Hardware Store sites.

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23 reviews

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John D.
37 reviews
0 helpful votes
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Ordering was easy
October 15, 2018

Ordering was easy. Product delivered promptly. Once product arrived I had one question about installation which was answered with one quick direct phone call.

Date of experience: October 14, 2018
Margaret P.
14 reviews
0 helpful votes
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The gentleman who helped me was delightful
October 15, 2018

The gentleman who helped me was delightful. He also knew exactly what I needed. The product was delivered quickly!
I would recommend this company to other people.

Date of experience: October 14, 2018
Russell J.
14 reviews
0 helpful votes
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No complaints on my experience
October 15, 2018

No complaints on my experience

Date of experience: October 14, 2018
Debbie C.
8 reviews
0 helpful votes
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The oiled bronze finish is coming off and it looks awful now. This was an expensive purchase and we expect it to last a lot longer that a couple of months

Date of experience: October 14, 2018
Nita Z.
1 review
0 helpful votes
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We were very pleased with the clawfoot tub assembly and the customer service we received was exceptional! We spoke with Ralph numerous times and was very knowledgeable and a delight to talk too! I felt like I'd made a new friend. Would highly recommend K&B distribution!

Date of experience: October 14, 2018
Cj E.
2 reviews
0 helpful votes
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It was lovely and looks great installed
October 14, 2018

It was lovely and looks great installed.

Date of experience: October 14, 2018
Dave P.
16 reviews
0 helpful votes
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Ralph was great to work with and handled my exchange in a very timely manner!

Date of experience: October 14, 2018
Bill N.
21 reviews
0 helpful votes
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After a lot of research I decided to place my order with Ralph. The shipment was received in a timely manner but there was a crucial piece missing from the tub-shower conversion kit. Ralph got a replacement piece sent to me promptly and the product looks great installed. The only feedback I would provide would be better, more clear installation instructions with the kit. Overall I would highly recommend.

Date of experience: October 14, 2018
John F.
1 review
0 helpful votes
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First time ordering from them and all went great
October 14, 2018

First time ordering from them and all went great. They even following up to ensure of my satisfaction with the order.

Date of experience: October 14, 2018
Sharron L.
1 review
0 helpful votes
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I ordered a beautiful faucet for an old Clawfoot bathtub, but it dripped water. My plumber could have made an error when installing, I don't know. Anyway, I talked to the owner, and he sent replacement parts immediately. I replaced the parts myself and no more dripping. I am a very satisfied customer!

Date of experience: October 14, 2018
Matthew V.
17 reviews
0 helpful votes
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The shower unit was easy to install and works quite well. Adapting the shower head to fit the unit was the only issue, but was easily resolved.

Date of experience: October 14, 2018
Zephyr A.
1 review
0 helpful votes
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Faucet was exactly what I needed and is working like a charm a year later. Thanks!

Date of experience: October 14, 2018
Dave Z.
17 reviews
0 helpful votes
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Great faucet it's exactly what you're site said it was

Date of experience: October 14, 2018
Princess S.
1 review
0 helpful votes
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Our faucet is even more beautiful than the picture!

Date of experience: October 14, 2018
Bull D.
1 review
0 helpful votes
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Quality at a lower price
October 14, 2018

Quality at a lower price. Good service

Date of experience: October 14, 2018
Charles H.
1 review
0 helpful votes
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Ralph replied to my questions incredibly fast and made sure I ordered the right part that was needed. It arrived quickly and was the perfect fit for my existing tub faucet. Thank you!

Date of experience: October 14, 2018
Megan H.
1 review
0 helpful votes
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We had the BEST experience!
October 14, 2018

We had the BEST experience! Our contractor needed a piece to make our faucet functionable and they overnighted the piece at no extra cost! Highly recommend!

Date of experience: October 14, 2018
Enzo G.
1 review
0 helpful votes
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Very friendly and walked through what I needed and to install it

Date of experience: October 14, 2018
Joyce Q.
17 reviews
0 helpful votes
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Ordered item thurs evening online had it in hand with mondays mail. Unbelievable!

Date of experience: October 13, 2018
New H.
1 review
0 helpful votes
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October 14, 2018

Date of experience: October 13, 2018