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Purchased a grill last year 2022 and received it damaged months later. Customer service claims it's a shipping issue yet they have not been helpful in solving the matter. Customer service claims that the package is insured and I should receive some reimbursement for a damaged product, yet they have been unresponsive.
I would not recommend this company's products or the customer service. Shop where your money is valued.
Being a big fan of food cooked and roasted on the BBQ, I came across the Amara Grill 2.0 by Kankay Grills Aus. The quality of the grill was much better than the previous one I had. I received it 2 days back and can't wait to enjoy the charcoal flavours. Everyone have a wonderful BBQ weekend!
