Kaegreel

They lead you to believe that they are USA the shoes are not Leguano Shoes barefoot but they are hard and nasty they have a return policy but won't return they will give you $5.00 and it has taken me since December 2 to get these shoes and to find out they lied BEWARE DO NOT DEAL WITH THIS SITE

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Made and shipped from China. The note from customer service is actually poor service. They accept zero responsibility for delivery… long delivery time of up to 35 days?

From Kaegreel…
Please note: the order cannot be delivered for your own reasons or will not be picked up and the package will be sent Destruction returned. We take no responsibility.)

Usually it takes about 15 to 35 days.

I ordered women's ankle boots, pictures looked like a quality product. Arrived late, shipped in a postal plastic bag, lining is cheap fluff like you find on costumes, sole is hard as a rock. Guess I'm luckier than others, mine are correct size, I can use them to walk up driveway to get the paper, that's about it! DON'T BUY FROM THIS COMPANY!

I've had the same experience as many of these other reviewers. My shoes never arrived. When I tracked the order with the tracking number I was given in my purchase confirmation email, it says the order doesn't exist. There is no way to contact anyone except by an email and I have reached out several times with no response. I can't believe I fell for the nice pictures! DO NOT do the same!

Ordered a couple pairs of shoes / slippers. After a week, was still given no information about when my order might ship. I asked to cancel my order, since I was getting no information. They said they'd charge a 15% fee to cancel my order. Nowhere on there website does it state such a rule. They actually state that if a product doesn't fit, that it may be returned. There is no phone # provided for customer service.
…two weeks….and still not tracking / shipping information. (they do have a link for an app called "shop", that apparently has tracking information.).

Bought size 44 shoes. They are soo small my foot doesn't even go in it. Won't even fit my daughter. They have their sizes totally wrong. The refuse to give refund and will give a nasty runaround which basically says F***You. Criminals, Extremely dishonest

Horrible quality product and horrible customer service. The barefoot boots I purchased have a manufacturing defect and Kaegreel won't cover return shipping cost despite their return policy clearly stating that they will! They keep trying to tell me they don't pay when a customer simply doesn't like the product. I sent them a photo showing the defect (heel is slanted which isn't normal at all) but they refuse to honor their return policy. DO NOT BUY FROM THEM. Choose a reputable company instead.

WORST ONLINE PURCHASE EXPERIENCE EVER.NO CUSTOMER SERVICE AT ALL. Can't post pictures as I STOLL don't have what I ordered.

The shoes took a month to arrive. They came taped up in a bag with no box or packing material. That was two red flags. As soon as I felt them I could tell they weren't waterproof, all-weather, outdoor shoes as advertised. They were soft slippers that would obviously soak up water like a sponge. And I tried them on and they were way too big for men's 11s.

I knew right away that I didn't want them. So I emailed them to arrange to return both pairs, and they tried to offer me exchanges, and discount coupons. I was persistent and polite but they refused to give me a refund of the purchase price. Hopefully they go out of business before they scam too many more customers!

I ordered 2 pair of shoes, and a phone belt holster from this company via Amazon. Took a while to arrive because they came from China. The holster never arrived,and the two set of shoes were approx 2" different even though I ordered the same size in both. I contacted their customer service. They refused to refund me anything saying the holster was shipped and that there is a disclaimer on their site that says there may be a slight variation in sizes. I have attached a picture to show the difference (which I sent to them). They still said no - no exchange - no refund - nothing. DONT BUY FROM THIS COMPANY

Offered me a $4 refund if I would give the shoes I got (and don't like) to charity. This is NOT a reputable company. Stay away.

I recently ordered a pair of what I thought was a great-looking pair of shoes. Upon receipt, I discovered that they were in appearance everything I had hoped for. THEN THE BUBBLE BURST. The smell of creosote was so strong that I couldn't even have them in the house. I took them out to my workshop to air out, and after 2 weeks I still can't use my shop because of the STINK.
I contacted their customer support and have received NO RESPONSE!

Kaegreel might be a reputable company given the "fashionable" pics of their shoes. BUT—-obviously from every single customer review, they are a purely predatory business. The pics are evidently bogus—not representative at all of what the buyer actually receives! Kaegreel shouldn't be allowed to advertise, or sell a shoelace, in this country and should be fined for false advertising. I'm wondering if the FTC could step forward to at least keep Kaegreel from running newspaper ads (where I first saw their name and product)?

Buyer beware, takes forever to ship. Low quality product. Poor sizing. NO customer service, shop there at your own risk.