Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I recieved my Hallmark watch shirt but it was bigger then I thought but I love the comfort and enjoyn my movies.Brought one for my sis n law.
I Love my cardigan its cute the material is good quality. BUT...It took 7 weeks to get it and me having to call them before i finally received it.
I love your clothes cute an stylish i plan on ordering more
The boots have a large crease in the toe of the right one. That would rub on my toe if I wore it. And the zippers are hard to move.
The jacket sweaters are very poorly made. Stitches not knotted and coming undone. The pile of the red one fell off and made a mess of my blouse.they should have a lining. I expected a lot better quality for the prices. I will be returning my order.
It took a long time get this order done.
Slow delivery but was pleased with my fashions which are very cute
It was okay and nothing else.it was good. The item showed up as planned and I have no problems with it since it's arrival.
0
There is no consistency in sizes. The sleeves are much too long. The return policy is not clear in the website. You have the option of 15% of the total credited to your account OR you can pay to ship the items back to China and pay the shipping and the Customs fees.
The only thing good was the price. Quality of items was less than good.
Shopping experience was great! They were very helpful!
Love the products but disliked the time it took for all of the shirts to come in. Two came in on time but it took 2 months for the other two to come in.
Need to buy a lot of peaces to get the free shipping. But it worth it
Information regarding the lining of the coat is missing. Also, there are button holes in the front at the waist-line. Are there buttons or a toggle included with the purchase?
This coat is not lined. It is NOT woolen. If you are looking for a garment for warmth, this is not one that I would choose.
Easy to navigate the website, good prices! Lovely fashions and accessories.
Love your clothes. Wish I was richer. I do have some problem deciding on the size to purchase. I ended up with several short sleeve summer tees that are too small for me. Then I have two items that are a bit too large but I wear them anyway. One day I might hit the right size.
Some items take a long time. It is hard to get the right size. Sizes vary between Canada and the US. Different materials don't seem to size the same.
Easy to choose as the variety is amazing. Second time here and I love the designs. Nothing like it here in Canada. Makes me really stand out.
First order, I hope everything fits well! Since it is for a Christmas gift for someone, I hope she likes it and that it fits her well!
No problems with order. I have order several times from JustFashion and have liked everything.
This site has very cute clothes. I don't like to show my neck and they have plenty of styles to take care of that issue for me.
Loved the product. But I never did receive any follow-up emails to let me know if the item shipped. And obviously no tracking number. So I figured I'd just let it go and forget about it. I JUST got it today, after being ordered a month ago.
Really cute tops! I do hope the product will come as advertised!
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.
For the boots issue, could you send photos to our service by email at [email protected] or by chat online for checking?
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~