Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
My experience was unexpected. Today is one month that i purchase 9 items only received 5 pieces. I received refund for 1 and now I AM REQUESTING REFUND for the other 3 pieces.
My shopping experience was very good, hope that when i receive my products they will be as satisfying too.
(I have already filled out this survey)! I was happy with the service and goods ordered arrived quite quickly. As I live in NZ the postage/freight charges are very high so I have to take this into consideration before I place any orders!
Everything is just fine and I will order again, if you send me a new catalog I will be able to order a lot more.
Most everything I wanted was there.
This site has wonderful selections and prices. The merchandise is very attractive.
Easy to navigate website and items are readily available.
But not so great quality. They did provide measurements that should be attended to very specifically. The shape of the sweater really wasn't what I expected. And unfortunately, the photo and the item colors don't match very well. I thought I'd return it, but I am not going to pay the shipping and risk getting another item with the same problem, especially since it's already priced as high as I would pay. I really wish I had a better experience.
Reliable and safe I could only buy plain phone cases locally so I'm really happy to find what I was looking for on this site Thank you I will be ordering again
So far so good keep up the good work
Very pleased with the goods I have chosen I closed my I pad before I had finished ordering,si when I went back later it was all gone Luckly you had saved it and sent me an e mail with my order still in tact PHEW Thanks for that regards Joan
N/A. I do not wish to do a review other than what I have just done. Thank you.
I was not trying to use my credit card for Just Fashion but WAS trying to use my JC Penney care and the charge would not go throughj.
Thought I was ordering from JC Penney and was not so don't plan to shop Just Fashion again.
Thank you for your feedback. We are Justfashionnow, not JC Penney. Your order was delivered.
If you have questions about your order, please contact us by email at [email protected] or by chat online. Stay safe and have a good day!
I was not trying to use my credit card for Just Fashion but WAS trying to use my JC Penney care and the charge would not go throughj.
Not Quick and easy! Difficulty returning.dress and I paid an extra $32 for faster shipping.
Everything I is always right an I am very satisfied thank you
Fantastic beautiful clothes, site was easy to use, it was a no problem at all service, fantastic, thank you
Sizing charts aren't always correct... makes it hard to pick the correct size needed. I checked each individual size for each item ordered and still wasn't correct.
Very cute tops, but confused on the size chart and the different ones. Hope I get what I need in the correct size!
Quick and easy from beginning to end of the whole process
Went well with no errors went smooth as silk
Fun way to shop & the selection is amazing. Plenty of variety also
Good selections to choose from & items that are not available in Australia
Cite is user friendly. The item was as described on line except the size large was VERY large. Will exchange for a smaller size.
Easy ordering, great styles, good prices, good fit and timely delivery of products ordered.
The postage is not known until your card goes through….interesting…
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


Thank you for your feedback. The rest items are pre-sale items and the shipping will be delayed. We are sorry for the inconvenience.
We have canceled them per your request, the refund will be back to your payment account.
If you have questions about your order, please contact us by email at [email protected] or by chat online. Stay safe and have a good day!