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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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The delivery time is optimal, the dress that arrived is as advertised on the page, it is of good quality, I am sure that I will repeat the purchase here.
The picture online does NOT reflect the goods. Advertised as leather boots when they look like very cheap plastic, I was hoping to get a full refund but it was obvious that this was extremely complicated so having read the reviews I opted to receive a 20:% refund. Do not buy from this company.
Ok, well I tried to upload pics but it is not taking them. Was trying to get a nice sandal for my wedding- the pic made it look like they were a pretty strappy boho sandal with pearls and rhinestones, what came looked like something a kindergartner put together in arts and crafts and the ankle strap on the sandal is HUGE and they can't even be worn. After reading the reviews, won't even attempt to return... there goes $30 in the trash. Also, "express shipping" took 3 weeks
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.
3 parcels sent wrong address One returned. I returned another. Cost $50 Clothes not as described or photos. Parcel has been returned they promised a refund. I'm about $280 out of pocket
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.
The clothes I bought on this website were as advertised, it fits perfectly, it is well made. I will buy there soon.
Very happy for my purchase. I was looking for a turquoise dress and I found it on their website. Excellent packaging, prices and convenience.
I love this amazing store, it is a beautiful boutique on the Internet with fantastic clothes and accessories, they have the easiest returns I've seen. I found a dress faithful to the latest fashion trend at an incredible price.
Bait and switch? Their clothes look amazing in promotional pics but IF you receive the correct item, it looks and feels nothing like what you'd expected. Getting your money back is impossible.
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.
Usually, I am between a small and medium size. I bought 2 dresses with different faults, in one of the dresses was a little tight on the shoulders, the medium fits perfectly. The fabric on the shoulders and the neckline is somewhat transparent. As other reviewers have mentioned, the dress combines very well with bare heels. After using them I was able to machine wash the dress (backwards) cold.
I really liked the dress and the blouse. The purchase arrived on time and in
Good condition, I didn't care how long the shipment takes, it's worth it, I compared them again.
I highly recommend this website. However, I think that for winter I should ask for a larger size, my legs suffer if I wear very tight clothes. Anyway, what I buy I will do here.
I couldn't be happier with the dress I ordered for my youngest son's wedding. He has just arrived from the army, now he is an officer, I am very proud of him. The dress fits perfectly and getting it in such a short time was more surprising. The quality of the dress was better than I expected. I have told all my family and friends about your site and I will definitely be a recurring customer. Thank you.
Buyer beware... This company IS a scam and fraudulent! THEIR CLAIMS TO FRAUDULENT REVIEWS ARE FALSE AND A FACESAVING MESSAGE! Just order one small thing first if you don't believe it and you will sadly see.
I totally agree with this review:
Merchandise descriptions are not accurate, fabric content is wrong, sizing wrong, cheap polyester fabrics that say they are linen and natural fibers, shoes that claim to be leather but are plastic, etc. etc. They say they have a return/exchange policy... they may but it doesn't work. This Company is based in China and goes by other names besides Just Now Fashion. Do not buy from this company unless you want to be cheated out of your money. I wish I had known before I ordered.
Sorry for making you feel like that and thank you for your feedback and we'll report it to improve our product and service.We will do every effort to provide better products and services.
This online boutique is a great discovery! Beautiful party dress that didn't break my pocket. Shipping was faster than I expected. Definitely my sister and I are going to order again!
I really liked buying my dress here. The customer service is very useful and very friendly, all the customer service representatives have a good attitude, and noticed in the answers they gave me to my email, they were fast and very clear.
Took over a month to arrive and the "sweater" I received was a laughable imitation PRINTED on net fabric. This is NOT a case of expectations being different--this is a case of a company and their clones trying to pull the wool over your eyes! If you order, they win, you're stuck since it costs more to send back and they only refund a small percentage of your money if you don't send it back. I'm just glad I ONLY spent $24.50. It would cost at least that much to send it back. I'll throw it away before I throw more money at this. But I will spend time telling anyone I can about this TOTAL FRAUD!
We apologize that you didn't have a good shopping experience with us,and will check this issue for you. We do hope you could have a better shopping experience and will try our best to improving our products and services.
This company is Fraudulent at best. Items are not as described or pictured. Fabrics are cheap polyester but described as linen, cotton, or natural fibers. If you get your merchandise and need to return it they will not honor the return or credit. They also pay for positive reviews, which there is finally an alert up online. This Company also goes by many other company names claiming to be designer companies.
Buyer beware of ALL COMPANIES FROM CHINA!
We will issue the refund for the return items. Sorry to make you have that feeling. We will try our best to improve our product and service.
I ordered one dress at the beginning of September, and I paid for it and for the shipping expenses with my credit card. Today, after almost two months, they told me that "the package was sent back by the Chinese Post because it was TOO LIGHT, but they can give me a refund for only 20% of what I paid. Isn't this ridiculous? They must be making their money like this. My advice is to NOT buy anything from them, because you will never get the goods and/or a decent refund of the money you spent. Very bad site, the worst I ever experienced.
We apologize for the inconvenience. Could you pls tell us your order number and we will check it for you?
I order 2 dresses more than 3 months ago. I pay them with my credits card plus a substantial amount of postage since I am in England and this is an allegedly American company. After a few weeks I received 1 dress only. Since them I keep contacting them to ask for my other dress. They kept replying to me that I NEEDED TO CHECK MY LETTER BOX. I sent them the pictures of the packaging and the invoice that said 1 indicated 1 dress only. And they keep saying check your letter box. I explained to them there are no letter boxes that the delivered address was my working place which is maned 24/7 and again I sent the pictures. Finally they say sorry it seems there was a problem with the delivery, give us a few more days. A week later I contact them again and they say YOU REFUSE TO RECEIVED THE PACKAGE THEREFORE IS YOUR FAULT AND WILL WILL NOT RE-SEND THE DRESS OR REFUND THE MONEY. Basically that is not true. The order was for 2 dresses and the invoice shows only 1. They are not showing any evidence of who refuse the package and I know that it is impossible that that will happen. Basically they are refusing the refund, they are keeping my money and I do not have the dress. The moral of the story is they are liers and cheaters. Stay away from this company.
We apologize for the inconvenience. Could you pls tell us your order number and we will check it for you?
Super amazing, when shopping online I never had a problem and I always get the right items and the right sizes, I will continue to be a customer of this page.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.