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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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Don't buy from this company. The clothes are not sized as stated and are badly made from cheap materials. You will not get a refund if you send them back. I am still waiting for my returned package (which cost a non refundable £20) to "clear customs" after 2 months. All comes from back street China. Be warned...
I ordered "Pockets Round Neck Linen Dresses -Color: Rust Size: US 8(Label Size: XL)" that is my normal US size as suggested by JFN. The quality and sleeve style are terrible different compared to the picture shown on the JFN website. The strange thing is JFN website doesn't allow me to provide the review and I also couldn't get any response from JFN since 11/05. My assumption is the picture shown on the website may not be from the dress sold by JustFashionNow, at least it is true for the dress I ordered. JNF should do refund at its cost for the wrong advertisement on its website.
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.
I recently ordered 3 dresses from this company, justfashionnow.com. The after many weeks first package arrived with only two of the dresses. They did not look anything like the photos and they didn't come close to fitting. The return process was very complicated and I had to pay for the return to China, which I did. Now the second package arrives. This dress was just as bad as the first two and now I had to pay for another return. Insult to injury after jumping through their very difficult return process and sending many emailsI still never received the refunds. Now I'm out the cost of the dresses and the cost of the return shipping x 2!
This company gives online shopping a bad name. It's a rip off.
Can you offer the order number so that we can check for you?
I WOULD GIVE NO STARS because they do not even deserve one. I ordered two cardigans that were listed as "knitted wool". When I recieved just one item and a cheap fleece cardigan, I requested that they refund my money. To this day they keep telling me that they sent me the right thing, and that I have to pay to return it back to China when THEY MADE THE MISTAKE. They refuse to admit their error and play stupid in every email repeating the same lines over and over again without considering my responses. DON'T SHOP WITH THEM. QUALITY IS NOT WHAT THEY PROMISE AND CUSTOMER SERVICE IS JUST PLAIN AWFUL.
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.
Items I ordered were not as pictured and were of very poor quality. I decided to return all 5 (approximately $125 in value). After considerable effort to reach customer service, I eventually received a mailing label with instructions for returning via US mail. I filled out paperwork at the post office and mailed the package to China in June using the printed label and a $35 stamp. The package was returned to me in October. I can't figure out from the stamps on the outside of the package why it was returned. All-in-all a big waste of time and money. DO NOT ORDER FROM JUST FASHION NOW.
Can you offer the order number so that we can check for you?
Everything went well for all my orders, the best quality, fast shipping, the contact is excellent. Nothing bad to say about this website. I am really satisfied.
I asked for a gift blouse for my sister, she loves the clothes of this boutique. Thank you for your fast shipping and great service.
Products nothing like the pictures, cheapest possible material - imagine cheapest polyester - different colour entirely, 2 x sizes too big. Took weeks to arrive. I ordered 4 tops - 2 have arrived weeks after the original order. Still waiting on another 2. How this website is still operating legally I do not know. They would be done under the Trades Description Act if it weren't for the fact they are based in China. They should be ashamed of themselves.
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.
I have never received such a poor item. Fake reviews. Don't take any notice of them I tried for a refund and he tried to put me off with customs costs, expensive return.
£70 spent £20 postage back.
1 month delivery time
DONT MAKE MY MISTAKE
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.
I loved my dresses, true to size, very good quality and good price, fast delivery, definitely hope to order my Christmas clothes here.
The service was excellent, delivered quickly, clothing sizes were a bit generous but true to size, quality is good and customer service was excellent and fast. In general, very happy with the service, you will buy online again with confidence in this store.
I think this page has the best clothes at the best market value. What I have bought here is always the perfect fit and the quality is constant and very good.
Awesome material of my new dress. I am very happy with this page, I am surprised, this dress is not easy to find in a shopping center. Well worth the price.
The ordering process was easy and fast delivery deserves to be rated very well. The quality of the shoes took it to a whole new level. I will definitely order again
I had a great service. The style of the clothes I bought is awesome, very fashionable. You will definitely buy more items from them in the future.
Pictures look lovely. Ordered a cardigan when it arrived it was nothing like the picture. Wrong material size was 5xl ordered a large. Looked awful. Returned the item said they hadn't got it. Sent them receipts. Told me would refund £15.10 not £17.77! Its not the cost that bothers me it's the fact they are not genuine at all appalling customer service. Still waiting for the refund. PLEASE PLEASE PLEASE DO NOT WASTE YOUR MONEY OR TIME WITH THIS COMPANY
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.
Amazing. I was wrong with a name and they were so quick to fix my mistake. I have 3 more sisters, so I will definitely return to this website to buy more.
Great dresses! Even better than buying in a chain store! In order I get to the house, fast and without complications. Very happy with this purchase.
I ordered from this company and my item was completely different from the picture. I emailed several times saying I wanted a returns label that was free but they ignored this and kept sending the same standard reply with a returns label to China that I have to pay for. DO NOT BUY FROM THEM!
Sorry for the inconvenience caused.We will process the refund to you once we receive your return package successfully.
Some of my clothes in my closet are from there and they are great. I am very satisfied and comfortable with my purchases here.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.