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JustFashionNow

2.9

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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,773
value
477
shipping
466
returns
286
quality
6,956
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122,391 reviews

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GB
1 review
5 helpful votes
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CHEAP AND NASTY
November 12, 2019

Don't buy from this company. The clothes are not sized as stated and are badly made from cheap materials. You will not get a refund if you send them back. I am still waiting for my returned package (which cost a non refundable £20) to "clear customs" after 2 months. All comes from back street China. Be warned...

Date of experience: November 12, 2019
Justfashion N. JustFashionNow Rep
over a year old

Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.

California
1 review
6 helpful votes
Follow Kate H.
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I ordered "Pockets Round Neck Linen Dresses -Color: Rust Size: US 8(Label Size: XL)" that is my normal US size as suggested by JFN. The quality and sleeve style are terrible different compared to the picture shown on the JFN website. The strange thing is JFN website doesn't allow me to provide the review and I also couldn't get any response from JFN since 11/05. My assumption is the picture shown on the website may not be from the dress sold by JustFashionNow, at least it is true for the dress I ordered. JNF should do refund at its cost for the wrong advertisement on its website.

Date of experience: November 11, 2019
Justfashion N. JustFashionNow Rep
over a year old

Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.

Illinois
1 review
5 helpful votes
Follow Sherry P.
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I recently ordered 3 dresses from this company, justfashionnow.com. The after many weeks first package arrived with only two of the dresses. They did not look anything like the photos and they didn't come close to fitting. The return process was very complicated and I had to pay for the return to China, which I did. Now the second package arrives. This dress was just as bad as the first two and now I had to pay for another return. Insult to injury after jumping through their very difficult return process and sending many emailsI still never received the refunds. Now I'm out the cost of the dresses and the cost of the return shipping x 2!
This company gives online shopping a bad name. It's a rip off.

Date of experience: November 11, 2019
Justfashion N. JustFashionNow Rep
over a year old

Can you offer the order number so that we can check for you?

GB
1 review
7 helpful votes
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I WOULD GIVE NO STARS because they do not even deserve one. I ordered two cardigans that were listed as "knitted wool". When I recieved just one item and a cheap fleece cardigan, I requested that they refund my money. To this day they keep telling me that they sent me the right thing, and that I have to pay to return it back to China when THEY MADE THE MISTAKE. They refuse to admit their error and play stupid in every email repeating the same lines over and over again without considering my responses. DON'T SHOP WITH THEM. QUALITY IS NOT WHAT THEY PROMISE AND CUSTOMER SERVICE IS JUST PLAIN AWFUL.

Date of experience: November 11, 2019
Justfashion N. JustFashionNow Rep
over a year old

Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.

North Carolina
1 review
7 helpful votes
Follow Ellison H.
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Items I ordered were not as pictured and were of very poor quality. I decided to return all 5 (approximately $125 in value). After considerable effort to reach customer service, I eventually received a mailing label with instructions for returning via US mail. I filled out paperwork at the post office and mailed the package to China in June using the printed label and a $35 stamp. The package was returned to me in October. I can't figure out from the stamps on the outside of the package why it was returned. All-in-all a big waste of time and money. DO NOT ORDER FROM JUST FASHION NOW.

Date of experience: November 10, 2019
Justfashion N. JustFashionNow Rep
over a year old

Can you offer the order number so that we can check for you?

Canada
1 review
0 helpful votes
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Everything went well for all my orders, the best quality, fast shipping, the contact is excellent. Nothing bad to say about this website. I am really satisfied.

Date of experience: November 9, 2019
New York
1 review
0 helpful votes
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I asked for a gift blouse for my sister, she loves the clothes of this boutique. Thank you for your fast shipping and great service.

Date of experience: November 9, 2019
GB
1 review
3 helpful votes
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Complete CON!
November 9, 2019

Products nothing like the pictures, cheapest possible material - imagine cheapest polyester - different colour entirely, 2 x sizes too big. Took weeks to arrive. I ordered 4 tops - 2 have arrived weeks after the original order. Still waiting on another 2. How this website is still operating legally I do not know. They would be done under the Trades Description Act if it weren't for the fact they are based in China. They should be ashamed of themselves.

Date of experience: November 9, 2019
Justfashion N. JustFashionNow Rep
over a year old

Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.

GB
1 review
3 helpful votes
Follow Grahame M.
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I have never received such a poor item. Fake reviews. Don't take any notice of them I tried for a refund and he tried to put me off with customs costs, expensive return.
£70 spent £20 postage back.
1 month delivery time

DONT MAKE MY MISTAKE

Date of experience: November 9, 2019
Justfashion N. JustFashionNow Rep
over a year old

Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.

Illinois
1 review
0 helpful votes
Follow Hillaree M.
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I loved my dresses, true to size, very good quality and good price, fast delivery, definitely hope to order my Christmas clothes here.

Date of experience: November 8, 2019
New York
1 review
0 helpful votes
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Very happy
November 11, 2019

The service was excellent, delivered quickly, clothing sizes were a bit generous but true to size, quality is good and customer service was excellent and fast. In general, very happy with the service, you will buy online again with confidence in this store.

Date of experience: November 8, 2019
Texas
1 review
0 helpful votes
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I think this page has the best clothes at the best market value. What I have bought here is always the perfect fit and the quality is constant and very good.

Date of experience: November 7, 2019
Romania
1 review
0 helpful votes
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Awesome material of my new dress. I am very happy with this page, I am surprised, this dress is not easy to find in a shopping center. Well worth the price.

Date of experience: November 7, 2019
California
1 review
0 helpful votes
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The ordering process was easy and fast delivery deserves to be rated very well. The quality of the shoes took it to a whole new level. I will definitely order again

Date of experience: November 6, 2019
GB
1 review
0 helpful votes
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I had a great service. The style of the clothes I bought is awesome, very fashionable. You will definitely buy more items from them in the future.

Date of experience: November 6, 2019
GB
1 review
3 helpful votes
Follow Sally e.
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Pictures look lovely. Ordered a cardigan when it arrived it was nothing like the picture. Wrong material size was 5xl ordered a large. Looked awful. Returned the item said they hadn't got it. Sent them receipts. Told me would refund £15.10 not £17.77! Its not the cost that bothers me it's the fact they are not genuine at all appalling customer service. Still waiting for the refund. PLEASE PLEASE PLEASE DO NOT WASTE YOUR MONEY OR TIME WITH THIS COMPANY

Date of experience: November 6, 2019
Justfashion N. JustFashionNow Rep
over a year old

Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.

New York
1 review
0 helpful votes
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Amazing
November 8, 2019

Amazing. I was wrong with a name and they were so quick to fix my mistake. I have 3 more sisters, so I will definitely return to this website to buy more.

Date of experience: November 5, 2019
GB
1 review
0 helpful votes
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Great dresses! Even better than buying in a chain store! In order I get to the house, fast and without complications. Very happy with this purchase.

Date of experience: November 5, 2019
GB
1 review
3 helpful votes
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Really bad!
November 4, 2019

I ordered from this company and my item was completely different from the picture. I emailed several times saying I wanted a returns label that was free but they ignored this and kept sending the same standard reply with a returns label to China that I have to pay for. DO NOT BUY FROM THEM!

Date of experience: November 4, 2019
Justfashion N. JustFashionNow Rep
over a year old

Sorry for the inconvenience caused.We will process the refund to you once we receive your return package successfully.

California
1 review
0 helpful votes
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I am very satisfied
November 6, 2019

Some of my clothes in my closet are from there and they are great. I am very satisfied and comfortable with my purchases here.

Date of experience: November 3, 2019

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+346
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