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JustFashionNow

2.9

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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,773
value
477
shipping
466
returns
286
quality
6,956
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122,391 reviews

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Serbia
1 review
0 helpful votes
Follow Taylor B.
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I bought the wrong size totally because of me and sent an email. The change was not too difficult. Good customer service is very difficult to find, I congratulate you all.

Date of experience: January 16, 2020
Poland
1 review
0 helpful votes
Follow Nala K.
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Variety and style
January 18, 2020

The quality of each garment I ordered here was very well made. When it came to reducing my selection in my cart, this was difficult due to the variety and style of each garment. I was worried about the size, however, they became larger than expected.

Date of experience: January 16, 2020
Japan
1 review
0 helpful votes
Follow Barbel A.
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Since I discovered this website, it has become my reference in terms of new trends in clothing and fashion. They often offer very good promotions

Date of experience: January 15, 2020
New Zealand
1 review
0 helpful votes
Follow Leonor G.
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The best thing about this website is that you have everything separated and differentiated by styles and then types, it is very easy to buy clothes on this website because you love everything and the truth is very cheap prices.

Date of experience: January 15, 2020
NL
1 review
0 helpful votes
Follow Zafiro C.
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It is an outstanding boutique, its designs, the purchase process, everything went very well, I am happy with the clothes, the delivery time and the price.

Date of experience: January 15, 2020
Belgium
1 review
0 helpful votes
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Is perfect
January 17, 2020

I loved the dress I bought for my daughters degree dance. They look great, they are as beautiful as in the picture, the quality material is perfect.

Date of experience: January 14, 2020
Denmark
1 review
0 helpful votes
Follow Olga C.
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Beautiful dress for my best friend's gift. It fits perfectly, the size fits very well. Very pleased with my purchase.

Date of experience: January 14, 2020
Denmark
1 review
0 helpful votes
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I was surprised
January 17, 2020

I was surprised when I received the notification that my dress was on the way, they did it very fast, and I will be honest, I was scared, but when I opened that box and tried my dress I knew it was the best decision I could have made.

Date of experience: January 14, 2020
Israel
1 review
0 helpful votes
Follow Yana S.
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Хочу уберечь всех от покупок на этом сайте. На личном опыте убедилась: размеры одежды не соответствуют указанным на бирках - они меньше. Модели на фото и в жизни отличаются в худшую сторону - многие детали отсутствуют. Сроки доставки просто обман - я жду свой заказ с октября прошлого года, а на сайте отслеживания значится, что он "не найден". И что прикажете делать?!

Date of experience: January 14, 2020
Justfashion N. JustFashionNow Rep
over a year old

Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.

Canada
1 review
0 helpful votes
Follow Elmin A.
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Everything was exactly what I expected and arrived earlier than I expected. Excellent company, excellent customer service, excellent business.

Date of experience: January 11, 2020
Canada
1 review
0 helpful votes
Follow Atala C.
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Awesome dress
January 12, 2020

You placed an order for the first time. This store has excellent customer service and fast shipping. Awesome dress, I will soon place another order.

Date of experience: January 11, 2020
Australia
1 review
0 helpful votes
Follow Greta M.
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I have ordered several formal dresses for a variety of events. Without a doubt this page meets when they say they will, the quality is always excellent.

Date of experience: January 11, 2020
France
1 review
0 helpful votes
Follow Gila M.
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The site is easy to use, the staff is very professional and my requested dresses look amazing, I am very happy with the experience.

Date of experience: January 11, 2020
Germany
1 review
0 helpful votes
Follow Verna G.
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They went out of their way to make sure I was satisfied with my purchase. The item was sent immediately and was exactly what I expected. Thank you.

Date of experience: January 11, 2020
Canada
1 review
2 helpful votes
Follow Kendrah T.
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I ordered several items 2 months ago, 1 item was cancelled 2 weeks after my order and the last of the items just arrived 2 days ago. The backpack I ordered came in the wrong colour (dark green instead of black) so I contact customer service to resolve the issue. They responded with a course of action right away, but then never responded to my replies. I emailed them 2 more times with no response and they are now claiming that I did not respond within the 7 day time frame. All I want is to exchange the backpack I ordered in black as the error was 100% their fault for shipping the wrong item. I would not recommend ordering from this site again the company does not appear to care about repeat orders or customer service.

Date of experience: January 11, 2020
Justfashion N. JustFashionNow Rep
over a year old

Can you tell us the order number so that we can check it?

Kentucky
1 review
28 helpful votes
Follow Lisa D.
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Ordered submitted and after over a week it still said processing. Contacted customer service and the sent there policy. It can take over a month to get your product. Asked to cancel order. The ordered had not shipped was informed if I cancel they would charge me 15% horrible customer experience. I just hope I get my refund less 15% and cut my losses. If you are looking to get your item timely don't order from this site.

Date of experience: January 11, 2020
Justfashion N. JustFashionNow Rep
over a year old

Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.

Germany
1 review
0 helpful votes
Follow Patrice L.
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The shirts look amazing
January 12, 2020

I bought some shirts for my sister for her birthday at this online boutique, Fast and satisfactory delivery, the shirts look amazing.

Date of experience: January 10, 2020
Denmark
1 review
0 helpful votes
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Perfect boutique and web
January 12, 2020

Perfect boutique and web. The first time I ordered everything went very well, so far I have never had a problem with this store, everything is professional.

Date of experience: January 10, 2020
Denmark
1 review
0 helpful votes
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The service was excellent, order several things, all without problems. It was sent quickly, I received the package in a few days.

Date of experience: January 10, 2020
Virginia
2 reviews
1 helpful vote
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Save Your Money!
January 10, 2020

The clothes are not sized well. Poor sewing. The PICTURES are gorgeous - beware! I jumped through ALL the hoops to return the merchandise to CHINA (!) (and believe me, there are A LOT of hoops to jump through!) - never got my money back, and months later got the package back in the mail! I am dumping all of these (new) items in the trash! WHERE THEY BELONG! Stay away from this company! You have been warned!

Date of experience: January 10, 2020
Justfashion N. JustFashionNow Rep
over a year old

Can you tell us the order number so that we can check it?

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+346
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