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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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I bought the wrong size totally because of me and sent an email. The change was not too difficult. Good customer service is very difficult to find, I congratulate you all.
The quality of each garment I ordered here was very well made. When it came to reducing my selection in my cart, this was difficult due to the variety and style of each garment. I was worried about the size, however, they became larger than expected.
Since I discovered this website, it has become my reference in terms of new trends in clothing and fashion. They often offer very good promotions
The best thing about this website is that you have everything separated and differentiated by styles and then types, it is very easy to buy clothes on this website because you love everything and the truth is very cheap prices.
It is an outstanding boutique, its designs, the purchase process, everything went very well, I am happy with the clothes, the delivery time and the price.
I loved the dress I bought for my daughters degree dance. They look great, they are as beautiful as in the picture, the quality material is perfect.
Beautiful dress for my best friend's gift. It fits perfectly, the size fits very well. Very pleased with my purchase.
I was surprised when I received the notification that my dress was on the way, they did it very fast, and I will be honest, I was scared, but when I opened that box and tried my dress I knew it was the best decision I could have made.
Хочу уберечь всех от покупок на этом сайте. На личном опыте убедилась: размеры одежды не соответствуют указанным на бирках - они меньше. Модели на фото и в жизни отличаются в худшую сторону - многие детали отсутствуют. Сроки доставки просто обман - я жду свой заказ с октября прошлого года, а на сайте отслеживания значится, что он "не найден". И что прикажете делать?!
Everything was exactly what I expected and arrived earlier than I expected. Excellent company, excellent customer service, excellent business.
You placed an order for the first time. This store has excellent customer service and fast shipping. Awesome dress, I will soon place another order.
I have ordered several formal dresses for a variety of events. Without a doubt this page meets when they say they will, the quality is always excellent.
The site is easy to use, the staff is very professional and my requested dresses look amazing, I am very happy with the experience.
They went out of their way to make sure I was satisfied with my purchase. The item was sent immediately and was exactly what I expected. Thank you.
I ordered several items 2 months ago, 1 item was cancelled 2 weeks after my order and the last of the items just arrived 2 days ago. The backpack I ordered came in the wrong colour (dark green instead of black) so I contact customer service to resolve the issue. They responded with a course of action right away, but then never responded to my replies. I emailed them 2 more times with no response and they are now claiming that I did not respond within the 7 day time frame. All I want is to exchange the backpack I ordered in black as the error was 100% their fault for shipping the wrong item. I would not recommend ordering from this site again the company does not appear to care about repeat orders or customer service.
Can you tell us the order number so that we can check it?
Ordered submitted and after over a week it still said processing. Contacted customer service and the sent there policy. It can take over a month to get your product. Asked to cancel order. The ordered had not shipped was informed if I cancel they would charge me 15% horrible customer experience. I just hope I get my refund less 15% and cut my losses. If you are looking to get your item timely don't order from this site.
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.
I bought some shirts for my sister for her birthday at this online boutique, Fast and satisfactory delivery, the shirts look amazing.
Perfect boutique and web. The first time I ordered everything went very well, so far I have never had a problem with this store, everything is professional.
The service was excellent, order several things, all without problems. It was sent quickly, I received the package in a few days.
The clothes are not sized well. Poor sewing. The PICTURES are gorgeous - beware! I jumped through ALL the hoops to return the merchandise to CHINA (!) (and believe me, there are A LOT of hoops to jump through!) - never got my money back, and months later got the package back in the mail! I am dumping all of these (new) items in the trash! WHERE THEY BELONG! Stay away from this company! You have been warned!
Can you tell us the order number so that we can check it?
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.