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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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When my jackets and sweaters ordered on this website arrived, I took the things out of the package and tried them on, and was amazed, the quality is good and they are so cozy!
While doing some internet shopping late at night, I was very grateful that my question was answered in a matter of minutes by a lovely lady from this online boutique who was so helpful. I was able to complete my purchase that night instead of waiting until the next day! Unbeatable customer service. Can't wait for my dress to arrive :)
The customer service on this website is good and the shipment was made within two weeks and I got what I paid for. I would recommend them to younger girls, who love beauty and pay a lot of attention to their clothing.
The sweater you buy here is well made and warm. The thickness is good for fall weather. Got compliments at work after wearing it with a pair of leggings. It sticks a bit after washing it a few times, but it's still super cute.
I already lost count of the times I ordered in this online boutique, my last purchase was high black shoes, they are comfortable, the size fits my foot and their price is good.
It's good to shop online here, and they provide good customer service and are available to answer your inquiry by email, impressed by the nice things and the service.
Hello, this online boutique has beautiful clothing designs, but some sizes do not work for me, so now I always ask for one more size! Overall, good experience and good online service. Thank you!
I found very nice designs of coats and shirts in this boutique on the internet, I placed my order and in a few days I received a nice imitation coat and a nice printed shirt, good quality of materials, good price
All my last 5 orders on this website were good. For the prices and with a decent return policy, chances are good that you will be very satisfied.
I received my order on time, a nice executive style pants, and it was as expected, so I am satisfied and I hope to make purchases with your website again!
I have bought 3 dresses from this online store and they have been delivered to me in a few days, maximum 2 weeks, they have an excellent number of options, I will buy them again.
The clothes in this boutique are absolutely lovely, the best service I have experienced on the we, I recommend this website!
This website has helped me several times with the shipments of clothes that I have ordered here, they always respond promptly, they are very helpful! Thank you!
I bought a pants here that fit me perfectly. Website quick to answer questions, reliable, I find it very charming!
Very useful clothing website. Fast answer. Very kind and gave me all the help I asked for. I will definitely buy from here again soon :)
The customer service girls are amazing on this website, they are very helpful and understanding, they have been fabulous. The best customer service I have ever experienced on the internet! Thank you girls! :)
I bought a dress on this website, when I found out there was no stock, this page suggested similar dresses that I might like. Fantastic service, the payment option is great too, and it definitely makes it more likely to buy as I don't have to pay anything until I'm sure I love the item.
This clothing website is highly recommended. The customer service was amazing in guiding me through the process of choosing my dress. More than happy. I definitely recommend it.
The fastest and most professional online service ever, the customer service people at this online boutique should be promoted to Employees of the Year! Finally arrived, the dress is how I dreamed it. Thank you so much for everything.
It was everything I expected and more, the prompt delivery always makes me happy, thank you very much, I will order more in the future on your clothing website!
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124

