Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I always get great service from this website! The blouse I ordered arrived on time and fit my body perfectly.
I have ordered 4 dresses on this website, I loved them all. I had a problem with one of the dresses and you all were extremely quick to send me a replacement to make sure I was satisfied.
Not the cheapest clothes on the web, but you definitely get what you pay for, I can never wear other clothes. Silky smooth fabric that looks so good! You know that you will get some good clothes from this online boutique.
Knowing the styles I was looking for on this website made it easier, as well as scrolling through similar elements that matched the style. All clothes available.
The best blouses! Easy website, fast shipping. Great quality clothing, I will definitely be shopping there again!
Absolutely beautiful, fabulous dress, many people can't believe it is an item bought online, I'm very happy, thank you for something different.
The quality of the clothes on this website is fantastic, they always have new designs on a weekly basis and they had a good range of sizes, which is good.
The quality is excellent, the online service is also very good and I love the look of my new shirts, the color of the dress is exactly as it appeared on the website.
I had to exchange a sweater that I ordered online here and when I emailed the customer service they responded quickly. Now that I have the replacement size product, I will definitely use this online clothing store again.
The quality of the dress I buy here is excellent and looks great on the body (I was afraid my bust wouldn't fit me, but that's okay!) I have nothing negative to say :) I kept on super saver free shipping and package arrived the promised 15 days.
Great, I received an excellent treatment from this website when I bought my new blouse, soon I will order again, thank you very much for everything
I bought some skirts for my daughter on this website and she really liked them. We buy your usual size and they fit you perfectly. They adapt well to the body, they fit well so that they do not fall but not too tight. I don't know anything transparent. Good design!
Buy on this website some very comfortable and warm sweaters, of good gender. You've been using them for months and they won't discolor or ball up the fabric. The elbow area is well maintained so far.
Great online experience with this werbsite. The site is very easy to use. My order, a plaid blouse, arrived much earlier than I thought. The blouses looked great on me.
One of my favorite online clothing shopping websites. There are many high-quality, inexpensive, trendy clothes available here, and the website itself is very easy to use.
The shirts on this website are cute, stylistic, elegant and beautiful, they also deliver quickly, they are never late, and the garments arrive in excellent condition, thank you!
I buy all my clothes here since the last 3 years. Lots of photos, size charts, and shipping is always super fast.
I had bought them previously before the pandemic, the blouse and skirt set was beautiful and perfect. This time I bought a plus size shirt, I was really impressed with how quickly it came. It is also beautiful and fits me well. Some tips when shopping online to avoid disappointment: always add a size to your usual size, then the clothes will fit you well.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124

