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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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I am delighted with this website, the courier company had delivered my package to someone else. I sent him an email and without putting any problem directly, I made a credit in my client's space to reorder. They are wonderful! This says a lot about the excellent online service.
I have placed two orders with JustFashionNow, received first shipment of 5 items, they are TERRIBLE on pattern, color, quality and size, any bad words you can describe products... I have sent them many emails, many return/refund request... got only lip services and no one really help.
FRIENDS, DO NOT BE CHEATED LIKE I DID. IF I CAN CHOOSE NO STAR, I WILL!
AGAIN, THEY ARE TERRIBLE ON PRODUCTS AND SERVICES...
GOD BLESS YOU!
ANGRY AND MAD CUSTOMER,
NANCY CHAG
Order with fast shipping, the sweater is amazing and of good quality, nice to wear, very elegant, recommended online boutique.
The delivery time is long for delivery, but understandable due to the distance, the quality of the clothes is more than I expected for the price.
I ordered several sweaters from this company that had raised knit flowers on the material that appeared to be made out of knit or yawn in the photos. When I got these items it was nothing like the pictures on their site. The material is made out of cheap stretchy knit that does not hold its shape. The knitted flowers that were pictured on the sweaters are painted on this cheap horrible material. Poor quality and nothing like advertised. These people should be put out of business with some type of regulations put in place to prevent companies like this from scamming people all over the world. They are obviously making a lot of money with their dishonest tactics.
Nancy G.
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.We will do every effort to provide better products and services.
I absolutely recommend this website to buy clothes, I placed my order and it arrived in the expected time. Everything matched the photos. I am very happy with my order.
The online boutique is perfectly configured so that you find everything you are looking for, the price is excellent and only considering the conversions in USD and such, I would recommend it to all the girls who want to be fashionable.
I just had one of the fastest, most courteous and clearly made here shopping experiences on the internet. I hope you reward your staff for their helpful and informative support service. Well done.
My pants were so easy to buy that I can't explain how amazing and versatile these soft touch joggers are, so comfortable for all uses, including high quality sleep fabric.
I highly recommend this website, good quality clothes, they have to choose dresses with decent colors.
I don't remember the clothes bought on this website since I bought last month. All clothes received were very satisfactory at a reasonable price and fit my body well.
Overall, I am very satisfied with my online purchase here. Shipping was fast and the dress looked exactly like the picture. I will also order a dress for my daughter, as we will be attending the same event; I can't wait to wear my dress!
I am very happy with my online purchase here, the clothes feel quality. Excellent customer service, what more could you ask for? I am delighted with every clothing purchase I make here and of course I will repeat.
I love this website, I bought a lot of clothes online which was quick and simple, it couldn't be easier, I am a converted online shopper and every step of the process from sale click to delivery was great and worry free. So in my last month this boutique is the best since bread baked!
So disappointed. The items for Christmas gifts and arrived end of January! Wrong sizes and cheaply made, not at all like the pictures!
They were mailed from within the country but must return to China and the costs are more than the items are worth!
Late, wrong sizes, poor quality and impossible to return! It is a scam!
Items can be returned within 15 days since delivery date ( final sale items and swimsuits excluded). We will try our best to improve our service and provide you the better shopping experience.
Would not accept my payment and I did not get my discount that was allowed on my first order was not reflected on my reorder because of your failure to allow my first payment attempt.
Would not accept my payment and I did not get my discount that was allowed on my first order was not reflected on my reorder because of your failure to allow my first payment attempt.
I have been a customer of this website since January 2020. I did not receive all my items in my last purchase. I emailed and got a response and resolution to my issue from a representative, within hours and well beyond my expectations.
So the reviews on this site seemed sketchy, but I got an amazing dress for the cheapest price on the internet! I am glad I tried this website and will buy here again!
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.We will do every effort to provide better products and services.