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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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I have made several purchases in this online store and have always been satisfied with the price, delivery and quality of what was purchased.
I not only love the designs of this online boutique, but also the quality of its products, and the best, I buy without leaving my home.
Do not order from these guys- I bought once- it was awful, but that it might be a fluke ordered again- two items both not ANYTHING like the pictures- cheap cheap material, not what was listed, and tried to leave a review on their site- guess what- you can only leave a five star review... what a surprise! I am trying to get a refund- we will see what happens- will never order from them again and suggest you don't either. This is the first bad review I think I have ever written! Not worth posting photos.
I'm having trouble finding clothes on the web, but I bought two leggings here that stay in place, keep the center tight, and feel like butter. I would recommend 100/100 your leggings and other clothes!
The quality of the clothes is fantastic, the service and delivery during 2020, the super fast and free delivery to my house has been impeccable. The website and the clothes are amazing!
I recently came back after trying a few different brands of clothing on the web for the past 12 months. Not only is their product better than ever, but their online service is 10/10. The lady I spoke to was very helpful and made the online shopping experience tenfold. I think I'm back forever!
I knew I would be happy with my online purchase here when it arrived in secure packaging, it was unexpected. Seriously impressed with these websites!
I love these tops for everything. I wear them all the time, they are soft, not at all transparent and great for everything!
Please spend less money on ads and more money on a better search engine on your website! It's very hard to find other clothes that are similar, and there isn't enough difference in the descriptions to find "tunics" for example. You search for "tops" and get everything from boots to dresses.
I just received my clothes, and unfortunately I'm very disappointed. The clothes do not look like the photos (the color match isn't good), and they don't fit anything like they do on the model. The green top with the grey V neck isn't a V neck at all - it sits right around my neck, which looks terrible. The green patterned top looked like it had an abstract botanical print, but the real top has lots of detailed flowers on it, and the fabric is much lighter than I expected. I liked the cat T shirt and the black dress is ok.
There needs to be more photos on the site (more closeups and more views) and better color match with the actual product.
We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. Please don't hesitate to contact us by email or chat if you want to return for refund. We stay always at your service.
Please spend less money on ads and more money on a better search engine on your website! It's very hard to find other clothes that are similar, and there isn't enough difference in the descriptions to find "tunics" for example. You search for tops and get everything from boots to dresses.
The website was very easy to use. Many clothes to choose from. Very happy with my purchase. Thank you
It was a very easy to use website, they had excellent customer service, and it was very easy to return items for a refund.
Very fast; to the point; easy returns and exchanges; reliable conversations that seem to be within my country. I'll be right back on this clothing website!
Great website - easy to navigate and love that I can change my order just before I am about to check out... thank you!
Great website - easy to navigate and love that I can change my order just before I am about to check out... thank you!
My purchase was delivered late due to postal delays due to the covid but I received updates from this online boutique keeping me informed at all times. Excellent customer service. Excellent product, the only place where I buy clothes online!
The pants are very comfortable and provide support for my hips. I love the fit, especially since it's not too tight on the sides. This is my fourth purchase on this website!
I found the website easy to find clothes for the girls in my family. The design is exactly as the photo shows and fits very well. We had bought the same dress previously that we already knew the brand.
The best dress ever, with a perfect fit and incredible quality, the best I have ever bought. I highly recommend this online boutique. This will be the only place where I will buy clothes from now on.
Before receiving I wrote: Convenient and quick - beautiful designs and colors. I hope the products live up to my expectations from this experience so far.
Now I have to say the colors are as advertised, but not the materials nor especially the sizing. Everything I ordered was medium and some are tight while others are way too big! No consistency even within the same name brand.
Now I'm looking to return those I can't use.
Convenient and quick - beautiful designs and colors. I hope the products live up to my expectations from this experience so far.
Fast delivery, good quality clothes, reasonable prices, the fitted dress keeps everything in its place where it should be and you can't ask for more than that. It fits perfectly and looks great.
I have sent numerous chasers since Jan 7 (it's been more than a month now) to my Order #K******* for one missing item that never got delivered with the package for:
Item #******* Canvas Flat Heel Casual / Color Deep Blue / Size US 6
And x2 Unshipped Items indicated on your invoice below:
#******* Rhinestone Chunky Heel Elegant Slippers / Color Golden / Size US 6
#******* Long Sleeve Casual Shift Letter Sweatshirt / Color Gray / Size XS
If you are experiencing shortage of the above 3 items, please credit back the amount back to my payment transaction!
No one from your end has tried to get in touch with us despite our chasers.
Look forward to hearing from you.
Thank You
We have canceled unshipped items and will refund you. Please don't worry. Our service team is contacting you about the missing item and are trying to come up with a acceptable solution. We apologize that you did not have a good shopping experience with us. We hope you could have a better shopping experience and will try our best to improve our products and services.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


We apologize that you did not have a good shopping experience with us. Please don't hesitate to contact us by email or chat if you need after sale service. In addition, we welcome and appreciate all suggestions to improve our products and services.