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JustFashionNow

2.9

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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,773
value
477
shipping
466
returns
286
quality
6,956
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122,391 reviews

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GB
1 review
0 helpful votes
Follow Carina A.
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Very good quality.
March 21, 2021

I have made several purchases in this online store and have always been satisfied with the price, delivery and quality of what was purchased.

Date of experience: February 19, 2021
GB
1 review
0 helpful votes
Follow Danny C.
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I not only love the designs of this online boutique, but also the quality of its products, and the best, I buy without leaving my home.

Date of experience: February 19, 2021
Canada
1 review
1 helpful vote
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Worst ever
February 20, 2021

Do not order from these guys- I bought once- it was awful, but that it might be a fluke ordered again- two items both not ANYTHING like the pictures- cheap cheap material, not what was listed, and tried to leave a review on their site- guess what- you can only leave a five star review... what a surprise! I am trying to get a refund- we will see what happens- will never order from them again and suggest you don't either. This is the first bad review I think I have ever written! Not worth posting photos.

Date of experience: February 19, 2021
aff j. JustFashionNow Rep
over a year old

We apologize that you did not have a good shopping experience with us. Please don't hesitate to contact us by email or chat if you need after sale service. In addition, we welcome and appreciate all suggestions to improve our products and services.

GB
1 review
0 helpful votes
Follow Irma A.
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I'm having trouble finding clothes on the web, but I bought two leggings here that stay in place, keep the center tight, and feel like butter. I would recommend 100/100 your leggings and other clothes!

Date of experience: February 19, 2021
Romania
1 review
0 helpful votes
Follow Brenda O.
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The quality of the clothes is fantastic, the service and delivery during 2020, the super fast and free delivery to my house has been impeccable. The website and the clothes are amazing!

Date of experience: February 19, 2021
GB
1 review
0 helpful votes
Follow Aisley A.
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I recently came back after trying a few different brands of clothing on the web for the past 12 months. Not only is their product better than ever, but their online service is 10/10. The lady I spoke to was very helpful and made the online shopping experience tenfold. I think I'm back forever!

Date of experience: February 19, 2021
GB
1 review
0 helpful votes
Follow Myleen K.
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I knew I would be happy with my online purchase here when it arrived in secure packaging, it was unexpected. Seriously impressed with these websites!

Date of experience: February 19, 2021
GB
1 review
0 helpful votes
Follow Randa M.
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I love these tops for everything. I wear them all the time, they are soft, not at all transparent and great for everything!

Date of experience: February 19, 2021
Canada
1 review
1 helpful vote
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Clothes not as pictured.
February 19, 2021
Updated review

Please spend less money on ads and more money on a better search engine on your website! It's very hard to find other clothes that are similar, and there isn't enough difference in the descriptions to find "tunics" for example. You search for "tops" and get everything from boots to dresses.

I just received my clothes, and unfortunately I'm very disappointed. The clothes do not look like the photos (the color match isn't good), and they don't fit anything like they do on the model. The green top with the grey V neck isn't a V neck at all - it sits right around my neck, which looks terrible. The green patterned top looked like it had an abstract botanical print, but the real top has lots of detailed flowers on it, and the fabric is much lighter than I expected. I liked the cat T shirt and the black dress is ok.

There needs to be more photos on the site (more closeups and more views) and better color match with the actual product.

Date of experience: February 18, 2021
aff j. JustFashionNow Rep
over a year old

We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. Please don't hesitate to contact us by email or chat if you want to return for refund. We stay always at your service.


Please spend less money on ads and more money on a...
March 3, 2021
Previous review

Please spend less money on ads and more money on a better search engine on your website! It's very hard to find other clothes that are similar, and there isn't enough difference in the descriptions to find "tunics" for example. You search for tops and get everything from boots to dresses.

Date of experience: February 1, 2021
GB
1 review
0 helpful votes
Follow Lily Y.
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The website was very easy to use. Many clothes to choose from. Very happy with my purchase. Thank you

Date of experience: February 18, 2021
GB
1 review
0 helpful votes
Follow Bella M.
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Very easy to use.
March 20, 2021

It was a very easy to use website, they had excellent customer service, and it was very easy to return items for a refund.

Date of experience: February 18, 2021
GB
1 review
0 helpful votes
Follow Lola A.
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Very fast; to the point; easy returns and exchanges; reliable conversations that seem to be within my country. I'll be right back on this clothing website!

Date of experience: February 18, 2021
Canada
2 reviews
1 helpful vote
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Fabulous service.
February 18, 2021
Updated review

Great website - easy to navigate and love that I can change my order just before I am about to check out... thank you!

Date of experience: February 18, 2021

Great website
February 3, 2021
Previous review

Great website - easy to navigate and love that I can change my order just before I am about to check out... thank you!

Date of experience: February 3, 2021
GB
1 review
0 helpful votes
Follow Gala O.
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My purchase was delivered late due to postal delays due to the covid but I received updates from this online boutique keeping me informed at all times. Excellent customer service. Excellent product, the only place where I buy clothes online!

Date of experience: February 18, 2021
GB
1 review
0 helpful votes
Follow Maite R.
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The pants are very comfortable and provide support for my hips. I love the fit, especially since it's not too tight on the sides. This is my fourth purchase on this website!

Date of experience: February 18, 2021
Texas
1 review
0 helpful votes
Follow Lucina L.
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Received on time.
March 19, 2021

I found the website easy to find clothes for the girls in my family. The design is exactly as the photo shows and fits very well. We had bought the same dress previously that we already knew the brand.

Date of experience: February 17, 2021
California
1 review
0 helpful votes
Follow Kinisburga L.
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The best dress ever, with a perfect fit and incredible quality, the best I have ever bought. I highly recommend this online boutique. This will be the only place where I will buy clothes from now on.

Date of experience: February 17, 2021
Canada
1 review
6 helpful votes
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Nice colors, some sizing problems
February 17, 2021
Updated review

Before receiving I wrote: Convenient and quick - beautiful designs and colors. I hope the products live up to my expectations from this experience so far.
Now I have to say the colors are as advertised, but not the materials nor especially the sizing. Everything I ordered was medium and some are tight while others are way too big! No consistency even within the same name brand.
Now I'm looking to return those I can't use.

Date of experience: February 17, 2021

Convenient and quick
February 3, 2021
Previous review

Convenient and quick - beautiful designs and colors. I hope the products live up to my expectations from this experience so far.

Date of experience: February 2, 2021
California
1 review
0 helpful votes
Follow Shekhinah S.
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Fast delivery, good quality clothes, reasonable prices, the fitted dress keeps everything in its place where it should be and you can't ask for more than that. It fits perfectly and looks great.

Date of experience: February 17, 2021
Florida
1 review
1 helpful vote
Follow Suzanne S.
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I have sent numerous chasers since Jan 7 (it's been more than a month now) to my Order #K******* for one missing item that never got delivered with the package for:

Item #******* Canvas Flat Heel Casual / Color Deep Blue / Size US 6

And x2 Unshipped Items indicated on your invoice below:

#******* Rhinestone Chunky Heel Elegant Slippers / Color Golden / Size US 6
#******* Long Sleeve Casual Shift Letter Sweatshirt / Color Gray / Size XS

If you are experiencing shortage of the above 3 items, please credit back the amount back to my payment transaction!

No one from your end has tried to get in touch with us despite our chasers.

Look forward to hearing from you.

Thank You

Date of experience: February 17, 2021
aff j. JustFashionNow Rep
over a year old

We have canceled unshipped items and will refund you. Please don't worry. Our service team is contacting you about the missing item and are trying to come up with a acceptable solution. We apologize that you did not have a good shopping experience with us. We hope you could have a better shopping experience and will try our best to improve our products and services.

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+346
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