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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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I literally have no complaints about this online boutique. The girls are quick to answer my questions via email, they are very helpful and always go above and beyond to help their clients. I love clothes, and I have literally bought most of my closet from here :)
The purchase time/shipping time was very good. I have waited longer for receipt in the past.
The quality of the item is so inferior and I am very disappointed. I will probably just not be able to purchase from you in the future
Am hoping the shipping is better than my last order. I waited months.
Lots to choose from. Delivery much longer than expected.
I was frustrated because I added a number of items to "my bag" but when I went to my cart they weren't there and I had no way of locating "my bag", so I had to start again from scratch and I couldn't find everything I originally had chosen very easily because they weren't in recently viewed items either.
While the prints are very attractive, and the material is good, the sizing is off. My wife wears an extra large and while the tops were wide enough at the shoulders they are not long enough and she is not even that tall (5'-5").
I was frustrated because I added a number of items to "my bag" but when I went to my cart they weren't there and I had no way of locating "my bag", so I had to start again from scratch and I couldn't find everything I originally had chosen very easily because they weren't i recently viewed items either.
Had a question on a product; rep responded in quick fashion. Same with a question on when to expect my shipment. Fast and courteous responses.
Had a question and emailed customer rep who supplied answered quickly so I could place my order. Actually, it was my error had I only clicked on the arrow scroll up and down to see the inside of the purse image, besides the colors available. Thank you for replying; it helps. Can't wait for my new purse!
I was charged for my order without a confirmation number and had no way to communicate with this company when my order had not arrived. Once it id several weeks late trying to exchange or return anything is a nightmare. You have 15 days to return items. They never get back with you on a return address even though they say they will within 48 hours.
Shopping was easy but clothing ran way to small and took too long to receive.
We apologize that you didn't have a good shopping experience with us.We do hope you could have a better shopping experience and will keep improving our products and services.
I admit I am not very good on the computer but you fashions are so beautiful I thought I would try, well I loved the dress I ordered and noticed if I spent $9 more I would not have to pay shipping so I went back ans chose a polka dot blouse but when I tried to go back to the page with the dress I could not find it, very frustrating
We apologize that you didn't have a good shopping experience with us.We do hope you could have a better shopping experience and will keep improving our products and services.We have sent you email, pls check.
I admit I am not very good on the computer but you fashions are so beautiful I thought I would try, well I loved the dress I ordered and noticed if I spent $9 more I would not have to pay shipping so I went back ans chose a polka dot blouse but when I tried to go back to the page with the dress I could not find it, very frustrating
While there was a nice selection of merchandise when the items arrived, the fabric was not at all as I expected. Very clingy polyester... too hot to be worn in warm weather.
Nice selection of merchandise... easy to navigate website.
I could not get the "place in cart" button to work without trying numerous times, almost gave up.
We apologize that you didn't have a good shopping experience with us.We do hope you could have a better shopping experience and will keep improving our products and services.
I could not get the "place in cart" button to work without trying numerous times, almost gave up.
I love the look and hoping the quality is adequate. The site disappeared once but
You emailed me, so I didn't loose my cart.
I love the look and hoping the quality is adequate. The site disappeared once but
You emailed me, so I didn't loose my cart.
Sizes run small. I ordered XXL and thought they may a little big, but some are little tight.
Absolutely BEAUTIFUL clothes, jewelry, shoes - oh my!
Beautiful dress, but medium size runs to big Very pretty pattern, but the material was very thin
Sorry for the inconvenience. The item you ordered are super hot sale item and we need a little long time to process in bulk. We will try the best to push the shipment for you as soon as possible.
Nice products... good variety and easy checkout system. First time ordering, so I'm anxious to see how shipping works out and quality of items when received.
Nice products... good variety and easy checkout system. First time ordering, so I'm anxious to see how shipping works out and quality of items when received.
The printed shirt is decently constructed and I love the look of Monet's colors on it. On the other hand, the peach, front-pleated shirt is a peachy-pink, while the trim is a true pink. They don't match and don't belong together. The stitching of trim to shirt is poorly done.
Your items are very pretty and unique. I would like to see side and back views of the modeled clothing.
We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. We will try our best to improve our service and provide you the better shopping experience.
Your items are very pretty and unique. I would like to see side and back views of the modeled clothing.
Love the boho styles. Got two maxi's for summer. They fit great, look great. Thanks.
Very disappointed in the website. The products shown on the website showed quality clothing at a good price. What we received was nothing like what was represented. It was a cheep copy. When I contacted their customer service department, they said that I couldn't replace or return the item because it was on clearance. They should have stood by their product and they didn't. I will not use this site again because I cannot trust their integrity.
Love your website, however checkout with my credit card hit walls for some reason. I switched to paypal and finally it went through. We will be back
My fault entirely. I have to send everything back except the socks! I just need a different size. The clothes are really nice. I am looking forward to getting the proper size to wear on my vacation!
Love all the things I have seen today! I hope it is all as good as it seems!
Enjoyed the amount of choices. Was disappointed that you did not have any summer pocketbooks with your accessories. I will look elsewhere.
Sorry for making you feel like that. But we are trying our best to solve the problems encountered and make our customers satisfied.We are doing every effort to provide best products and services, and always welcome your valuable advise.
Enjoyed the amount of choices. Was disappointed that you did not have any summer pocketbooks with your accessories. I will look elsewhere.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


Sorry for the inconvenience. We have replied you for your return request on 3/30, pls check your email and make decision