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JustFashionNow

2.9

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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,773
value
477
shipping
466
returns
286
quality
6,956
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122,391 reviews

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Illinois
1 review
0 helpful votes
Follow Sana H.
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I literally have no complaints about this online boutique. The girls are quick to answer my questions via email, they are very helpful and always go above and beyond to help their clients. I love clothes, and I have literally bought most of my closet from here :)

Date of experience: April 2, 2021
Colorado
2 reviews
0 helpful votes
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The purchase time/shipping time was very good. I have waited longer for receipt in the past.
The quality of the item is so inferior and I am very disappointed. I will probably just not be able to purchase from you in the future

Date of experience: April 2, 2021

Am hoping the shipping is better than my last order
March 20, 2021
Previous review

Am hoping the shipping is better than my last order. I waited months.

Date of experience: March 20, 2021
Canada
2 reviews
0 helpful votes
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Good for you
April 2, 2021
Updated review

First time.

First Order. Fits fine. Will likely be back.

Date of experience: April 2, 2021

First time
March 6, 2021
Previous review

First time. Hope it all fits

Date of experience: March 5, 2021
Illinois
1 review
0 helpful votes
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Just ok
April 2, 2021
Updated review

Lots to choose from. Delivery much longer than expected.

Date of experience: April 2, 2021

Nice selection...
March 17, 2021
Previous review

Nice selection... hard to choose

Date of experience: March 17, 2021
Canada
1 review
0 helpful votes
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Sizing and ordering.
April 2, 2021
Updated review

I was frustrated because I added a number of items to "my bag" but when I went to my cart they weren't there and I had no way of locating "my bag", so I had to start again from scratch and I couldn't find everything I originally had chosen very easily because they weren't in recently viewed items either.
While the prints are very attractive, and the material is good, the sizing is off. My wife wears an extra large and while the tops were wide enough at the shoulders they are not long enough and she is not even that tall (5'-5").

Date of experience: April 2, 2021

I was frustrated because I added a number of items...
March 15, 2021
Previous review

I was frustrated because I added a number of items to "my bag" but when I went to my cart they weren't there and I had no way of locating "my bag", so I had to start again from scratch and I couldn't find everything I originally had chosen very easily because they weren't i recently viewed items either.

Date of experience: March 15, 2021
Georgia
1 review
0 helpful votes
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Very good customer rep service
April 2, 2021
Updated review

Had a question on a product; rep responded in quick fashion. Same with a question on when to expect my shipment. Fast and courteous responses.

Date of experience: April 2, 2021

Had a question and emailed customer rep who supplied...
February 26, 2021
Previous review

Had a question and emailed customer rep who supplied answered quickly so I could place my order. Actually, it was my error had I only clicked on the arrow scroll up and down to see the inside of the purse image, besides the colors available. Thank you for replying; it helps. Can't wait for my new purse!

Date of experience: February 26, 2021
Florida
1 review
0 helpful votes
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I was charged for my order without a confirmation number and had no way to communicate with this company when my order had not arrived. Once it id several weeks late trying to exchange or return anything is a nightmare. You have 15 days to return items. They never get back with you on a return address even though they say they will within 48 hours.

Date of experience: April 2, 2021
aff j. JustFashionNow Rep
over a year old

Sorry for the inconvenience. We have replied you for your return request on 3/30, pls check your email and make decision


Love the choices, colors and prices
March 8, 2021
Previous review

Love the choices, colors and prices.

Date of experience: March 7, 2021
Washington
1 review
0 helpful votes
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Experience
April 3, 2021
Updated review

Shopping was easy but clothing ran way to small and took too long to receive.

Date of experience: April 2, 2021
aff j. JustFashionNow Rep
over a year old

We apologize that you didn't have a good shopping experience with us.We do hope you could have a better shopping experience and will keep improving our products and services.


FUN
March 9, 2021
Previous review

FUN

Date of experience: March 9, 2021
Canada
1 review
0 helpful votes
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Too bad it did not fit, it; s a hassle sending it back
April 3, 2021
Updated review

I admit I am not very good on the computer but you fashions are so beautiful I thought I would try, well I loved the dress I ordered and noticed if I spent $9 more I would not have to pay shipping so I went back ans chose a polka dot blouse but when I tried to go back to the page with the dress I could not find it, very frustrating

Date of experience: April 2, 2021
aff j. JustFashionNow Rep
over a year old

We apologize that you didn't have a good shopping experience with us.We do hope you could have a better shopping experience and will keep improving our products and services.We have sent you email, pls check.


I admit I am not very good on the computer but you...
March 8, 2021
Previous review

I admit I am not very good on the computer but you fashions are so beautiful I thought I would try, well I loved the dress I ordered and noticed if I spent $9 more I would not have to pay shipping so I went back ans chose a polka dot blouse but when I tried to go back to the page with the dress I could not find it, very frustrating

Date of experience: March 7, 2021
Massachusetts
1 review
0 helpful votes
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Not what I expected
April 2, 2021
Updated review

While there was a nice selection of merchandise when the items arrived, the fabric was not at all as I expected. Very clingy polyester... too hot to be worn in warm weather.

Date of experience: April 2, 2021

Nice selection of merchandise...
March 10, 2021
Previous review

Nice selection of merchandise... easy to navigate website.

Date of experience: March 10, 2021
North Carolina
1 review
0 helpful votes
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I could not get the "place in cart" button...
April 3, 2021
Updated review

I could not get the "place in cart" button to work without trying numerous times, almost gave up.

Date of experience: April 2, 2021
aff j. JustFashionNow Rep
over a year old

We apologize that you didn't have a good shopping experience with us.We do hope you could have a better shopping experience and will keep improving our products and services.


I could not get the "place in cart" button...
March 14, 2021
Previous review

I could not get the "place in cart" button to work without trying numerous times, almost gave up.

Date of experience: March 13, 2021
North Carolina
1 review
0 helpful votes
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Beautiful colors
April 2, 2021
Updated review

I love the look and hoping the quality is adequate. The site disappeared once but
You emailed me, so I didn't loose my cart.

Date of experience: April 2, 2021

I love the look and hoping the quality is adequate
March 7, 2021
Previous review

I love the look and hoping the quality is adequate. The site disappeared once but
You emailed me, so I didn't loose my cart.

Date of experience: March 7, 2021
Illinois
1 review
0 helpful votes
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Sizing
April 2, 2021
Updated review

Sizes run small. I ordered XXL and thought they may a little big, but some are little tight.

Date of experience: April 2, 2021

Absolutely BEAUTIFUL clothes, jewelry, shoes
March 16, 2021
Previous review

Absolutely BEAUTIFUL clothes, jewelry, shoes - oh my!

Date of experience: March 16, 2021
Pennsylvania
2 reviews
0 helpful votes
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Beautiful dress, but medium size runs to big Very pretty pattern, but the material was very thin

Date of experience: April 2, 2021
aff j. JustFashionNow Rep
over a year old

Sorry for the inconvenience. The item you ordered are super hot sale item and we need a little long time to process in bulk. We will try the best to push the shipment for you as soon as possible.


BEAUTIFUL, PRINTS AND STYLES!
March 6, 2021
Previous review

BEAUTIFUL, PRINTS AND STYLES!

Date of experience: March 6, 2021
Georgia
1 review
0 helpful votes
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Great products and prices with great service as well!
April 2, 2021
Updated review

Nice products... good variety and easy checkout system. First time ordering, so I'm anxious to see how shipping works out and quality of items when received.

Date of experience: April 2, 2021

Nice products...
February 27, 2021
Previous review

Nice products... good variety and easy checkout system. First time ordering, so I'm anxious to see how shipping works out and quality of items when received.

Date of experience: February 27, 2021
South Carolina
2 reviews
0 helpful votes
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First Impressions
April 3, 2021
Updated review

The printed shirt is decently constructed and I love the look of Monet's colors on it. On the other hand, the peach, front-pleated shirt is a peachy-pink, while the trim is a true pink. They don't match and don't belong together. The stitching of trim to shirt is poorly done.

Your items are very pretty and unique. I would like to see side and back views of the modeled clothing.

Date of experience: April 2, 2021
aff j. JustFashionNow Rep
over a year old

We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. We will try our best to improve our service and provide you the better shopping experience.


Your items are very pretty and unique
March 14, 2021
Previous review

Your items are very pretty and unique. I would like to see side and back views of the modeled clothing.

Date of experience: March 13, 2021
Rhode Island
2 reviews
0 helpful votes
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Cool Maxi Dresses
April 2, 2021
Updated review

Love the boho styles. Got two maxi's for summer. They fit great, look great. Thanks.

Date of experience: April 2, 2021

Love the boho styles
March 12, 2021
Previous review

Love the boho styles.

Date of experience: March 12, 2021
Utah
1 review
0 helpful votes
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Misrepresented their products
April 2, 2021
Updated review

Very disappointed in the website. The products shown on the website showed quality clothing at a good price. What we received was nothing like what was represented. It was a cheep copy. When I contacted their customer service department, they said that I couldn't replace or return the item because it was on clearance. They should have stood by their product and they didn't. I will not use this site again because I cannot trust their integrity.

Date of experience: April 2, 2021

Love your website, however checkout with my credit...
March 2, 2021
Previous review

Love your website, however checkout with my credit card hit walls for some reason. I switched to paypal and finally it went through. We will be back

Date of experience: March 2, 2021
Georgia
1 review
0 helpful votes
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Wrong size!
April 2, 2021
Updated review

My fault entirely. I have to send everything back except the socks! I just need a different size. The clothes are really nice. I am looking forward to getting the proper size to wear on my vacation!

Date of experience: April 2, 2021

Love all the things I have seen today!
March 11, 2021
Previous review

Love all the things I have seen today! I hope it is all as good as it seems!

Date of experience: March 11, 2021
Massachusetts
1 review
1 helpful vote
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Quality of material was not as good as expected.
April 3, 2021
Updated review

Enjoyed the amount of choices. Was disappointed that you did not have any summer pocketbooks with your accessories. I will look elsewhere.

Date of experience: April 2, 2021
aff j. JustFashionNow Rep
over a year old

Sorry for making you feel like that. But we are trying our best to solve the problems encountered and make our customers satisfied.We are doing every effort to provide best products and services, and always welcome your valuable advise.


Enjoyed the amount of choices
March 1, 2021
Previous review

Enjoyed the amount of choices. Was disappointed that you did not have any summer pocketbooks with your accessories. I will look elsewhere.

Date of experience: March 1, 2021

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+346
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