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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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I bought a dress described as cotton. It is 100% polyester not a shred of cotton. The sewn in fabric tag actually says cotton, again not a shred of cotton. It is cheap synthetic polyester. When I asked about returns they said I had to pay to send it back to an address in China. I will not get "any customs fees back" and I have to pay postage. Truly a $#*!ty business.
I can't believe I got sucked in by these guys, I'm not normally so gullible, but I will blame it on Covid-year-stress-brain, (is that a syndrome?).
The first shipment of clothes, (4 dresses) arrived on April 12th, (was ordered on March 24th). The packing is fine, however the dresses look NOTHING like they do on the website. The material description says "cotton" and "linen" but if there is ANY cotton or linen in these dresses, I can't feel/see/smell it! The material is thin, shiny, slippery, stretchy, (polyester?) and hugs every lump and bump on your body, (even some you didn't know you had). Oh yea, the sizing is not great, at least mine don't fit. Also, the tie dye design doesn't match up on the back of the dresses, looks odd. I'm not looking forward to the rest of my order arriving. I'm not going to even bother paying to ship them back to China because of other reviews about not getting your money back.
Really, if the garments looked like they are described and advertised on the website, then I wouldn't be leaving this bad review. They are priced fairly cheap so it's probably no surprise that they look cheap. However, I wish to god that I had spent my money at a local dress shop and supported my community, never again will I buy clothes online.
I won't be surprised to get a "stock" reply to this review, if any. Something along the lines of:
"JustFashionNow is trust worthy. Up to 95% of our customers love our products and service"
People, if you have to continually say this in response to multiple bad reviews, you should consider changing your business practices
We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. We will try our best to improve our product quaility and provide you the better shopping experience.
Was first time ordering, was nervous how they would fit & look
Easy shopping, just hope it all fits based on the sizing descriptions. Sizing chart was not correct. Everything I ordered was smaller than the sizing chart indicated. If you chose to order these blouses be sure to order a size larger than what the sizing chart indicates.
Easy shopping, just hope it all fits based on the sizing descriptions.
Beautiful bag, it arrived very quickly, good communication from the company to let me know every step of the way until the bag arrived at my door perfectly packed. Excellent payment options and clothing descriptions with pictures.
Easy to use website, styles, customer service, is what I like the most about this online boutique. Cheap express shipping. The dress costs very little, although normal delivery delays from the pandemic are offset by excellent service and price.
This is my first experience with your company. So far it has been good. I anticipate a good product
We apologize to keep you waiting.We will ship them as soon as we can.
This is my first experience with your company. So far it has been good. I anticipate a good product
The delivery was fast, the clothes are always beautiful and of great quality. I love this online boutique. The only thing I can complain about is not having more money to buy more clothes!
This is my only online shopping store for quite some time! I've been ordering here and not only do I get my package on time or earlier, but the clothes are fabulous. Their size charts are very accurate and all the clothes are well made and last long. My only comment (which is not bad just to keep it in mind) but if it says "super low cut" it is VERY low cut haha! Buy here, you won't regret it. This is my only online shopping store for quite some time! I've been ordering here and not only do I get my package on time or earlier, but the clothes are fabulous. Their size charts are very accurate and all the clothes are well made and last long. My only comment (which is not bad just to keep it in mind) but if it says "super low cut" it is VERY low cut! Buy here, you won't regret it.
Web sit is not very user friendly
Sizes are smaller than noted
Order takes too long to deliver, product unsatisfactory material and poor fit, return instructions too complicated.
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.We will do every effort to provide better products and services.
Love the selection of different and lively colored prints!
Love the selection of different and lively colored prints!
This company is a complete fraud. It doctors its photos. What they send you is cheap, ill-fitting garbage. When you try to return anything, they insist you send it to them in China. In any case, you would only get back a small fraction of what you spent. Someone posted this phone number *******245 in New City, NY) and indicated she got a refund. I tried it and the result was that someone calling himself John (but he is clearly Chinese) hacked into my computer and bought himself $400 worth of gift cards, while he kept putting me on hold. He also managed to forward my email to *******@gmail.com. I have reported him to American Express and will also file a complaint with the Better Business Bureau. This company should not be allowed to do business in this country.
We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers.
At this time we do not support telephone customer service. If you have any problem, please feel free to contact us by email or chat. Our customer service email is [email protected].
Excellent website, destined to overcome any compilation in the shipment. Fast delivery, the blouse I ordered fits my body perfectly.
Cute clothes. Easy to order website, but I didn't realize this was an international order and takes longer to arrive expected. Also, the shoes didn't fit great. They were very hard to get on and too loose around the ball of my foot. Had I been in a store, I wouldn't have bought them, but it's too much trouble to send them back.
We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers.
If you need return the item, please don't hesitate to submit request online or contact us by email [email protected] or chat. We stay always at your service.
I bought over $ 200 worth clothes from this vendor. The shipment took over 4 weeks and the clothes looking nothing like the pictures, I mean nothing like it: a brown knit long jacket shown with hoodie came with no hoodie, 2 jackets I got had totally different pockets and buttons, the knit hat for adult size would only fit a 2 year old, knit summer jacket that should have been color block white and beige with pretty buttons looked like a men's jacket in boring beige w tiny buttons... the list goes on and on... i shop from other online clothing companies and understand it may be a bit different but this was a disgrace, Shame on Just Fashion Now
We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers.
We apologize that you did not have a good shopping experience with us. We hope you could have a better shopping experience and will try our best to improve our products and services.
My first purchase at this online boutique was a good experience. Easy to purchase, a friendly website, and the dress arrived well packaged. Thank you.
Awesome! I had never seen this website, but somehow it popped up on my computer. I love the styles and the colors. I will be shopping here again.
The clothing is unattractive and much larger than the pictures appear. The size small is a size large in most retail stores.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers.
If you got any other problem, please don't hesitate to contact us by [email protected] for a better solution. We stay always at your service.