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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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Très facile d'acheter et la livraison est rapide. Ce n'est pas un produit dispendieux mais la robe n'est pas de grande qualité. Je la porterai sur un maillot de bain. Je croyais que les fleurs étaient imprimées dans le tissu mais c'est un appliqué, ce que je ne pouvais pas voir sur la photo.
Prices are great, clothing looks beautiful, BUT the clothes are not as they appear on the site and they run very small. Shipping is high and the clothing comes from outside of the US.
Shopping was great, prices are fantastic and the amount of clothing is mind boggling. However, the shipping is high and it takes 15-20 days to receive an order...
One of the tops I received- showed in the picture was a nice green, but the one I received is a different green.(LIGHTER) I don't like it...
Not happy about US dollars coming up because of hidden expense involved with overseas transactions.
We apologize that you did not have a good shopping experience with us. We hope you could have a better shopping experience and will try our best to improve our products and services.
The partial refund is already being processed, please wait a little bit.
If you got any other problem, please don't hesitate to contact us again.
Not happy about US dollars coming up because of hidden expense involved with overseas transactions.
Fantastic selection of fun and cute clothes! Great discounts, very reasonable prices, PLUS free shipping! And haven't even gotten out of the shirt section!...
Fantastic selection of fun and cute clothes! Great discounts, very reasonable prices, PLUS free shipping! And haven't even gotten out of the shirt section!...
I was a bit disappointed with the dress. In the ad it said it was a cotton blend but really it is made from polyester, which I don't like. I am going to keep it as I can't be bothered sending it back.
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.We will do every effort to provide better products and services.
Website needs work. At checkout quantity should be editable. It would be easier to locate previously viewed items if there were model numbers rather than scanning the entire list again
We apologize that you did not have a good shopping experience with us. We hope you could have a better shopping experience and will try our best to improve our products and services.
You can find your recently viewed items down in any item's details page. There's a RECENTLY VIEWED list under the page.
Please don't hesitate to contact us by email or chat if you have got any before sales question. We stay always at your service.
Website needs work. At checkout quantity should be editable. It would be easier to locate previously viewed items if there were model numbers rather than scanning the entire list again
I received my order but was totally dissatisfied with the quality and fit. I have requested a refund so I an return these items but have had no response to my request.
We are sorry for this inconvenience. Our representative has contacted you by email regarding return issue. Please reply to us which item you wish to return, and we will help you on this issue. Waiting for your prompt reply.
I feel that the shipping charges are excessive and almost didn't order b/c of that.
Very difficult entering payment info
Had difficulty with choosing payment method
Sorry for the inconvenience. We'll report it to improve our system and service.
Sizes not accurate - too small plus I purchased the clothes as they were described as a cotton-blend which is not true, they are synthetic with only the t-shirt type having some cotton. I would love to return most of the articles
We are sorry for this inconvenience. Our representative has contacted you by email and sent you the return instruction. If you can not submit online, please reply to us which item you wish to return, and we will help you on this issue.
If you got any other problem, please don't hesitate to contact us again. We stay always at your service.
Need a icon/ link to "continue shopping" from cart/payment page - thank you, also I should have 15% discount as I subscribed to your newsletter. Thanks
Shoes are described as leather, when they clearly are not upon arrival. The fabric they use reminds me of a nylon lining you'd find in a jacket. It is not cotton or linen as it looks in the photos
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.We will do every effort to provide better products and services.
Sizes are confusing. I hope I am getting correct sizes
I bought more that $99 dollars for free shipping but you didn't applied it and ended paying $22 for shipping
I bought more that $99 dollars for free shipping but you didn't applied it and ended paying $22 for shipping
Don't be fooled by the pictures that are posted! I ordered 8 different items, and every one of them is poor quality, sizes are incorrect, the material is very cheap and almost transparent and the colours are not representative of what is on the website. I contacted them for a return. They responded very quickly, but only to tell me that it would be very expensive to mail back, and would take a very long time before I received the difference. Do NOT buy from this company. There are lots of other places that you can get inexpensive, but decent quality clothes.
Good and easy. Shirt was cute and the Shipping didn't take too long.
Slow delivery, poor customer service and horrible quality. Never will purchase again.
Everything looks nice, I hope the quality is good
I do NOT want this dress! $12.99 for shipping?
Cancel this order!
I sent the above immediately on seeing that they had added a $12.99 shipping charge AFTER I'd already gone to PayPal and told them to pay the original charge (without that $12.95). It was a sneaky trick done on purpose to conceal how much the shipping would be until too late to change your mind!
Hi, please note your order has been sent out in 11th April. Please understand that the items sent out are not eligible for cancellation nor refund. You can contact us for return within 30 days after receiving the product. Thanks for your understanding.
I do NOT want this dress! $12.99 for shipping?
Cancel this order!
The clothes seem just lovely! Won't know for sure until I see them. Looking forward to receiving them, but wonder why the estimated delivery time is so long.
The clothes seem just lovely! Won't know for sure until I see them. Looking forward to receiving them, but wonder why the estimated delivery time is so long.
The order and delivery processes were first class. Also, the dress that I received was very good quality and very pretty. Slight problem is that the dress was not exactly as advertised -- fabric and colour were slightly different, colour was much darker blue and fabric was not denim but some other blend of cotton. However, I kept the dress because I liked it -- the fit was perfect and it has washed extremely well.
My first purchase and so far so good.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


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