On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
JustFashionNow Reviews Summary
The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Received my tops in a timely manner. Received in excellent condition. I will most likely be purchasing more in the future.
Excellent variety of tops and pants. I will most likely be purchasing more in the future.
Good just not clear pf returns and would like free shipping
Good just not clear pf returns and would like free shipping
It took a little bit longer for me to receive my order, but it was worth the waite. I feel great while I'm wearing the clothes I purchased for Just Fashion Now!
Thank you for saving my cart info for a week or more. I like having time to consider items before pulling the trigger, and lots of places don't store my choices!
Thank you for saving my cart info for a week or more. I like having time to consider items before pulling the trigger, and lots of places don't store my choices!
I ordered my boots on November 1 and received them on the 15th. They were in excellent condition, fitted well, and packaged carefully. When I first ordered them on this website, I made a mistake and had to send an email to customer service, and they were very nice and helpful.
Cheap clothing and sizes smaller are than standard sizes.
I'm sure I only ordered one of each item but I received two of each
We apologize that you didn't have a good shopping experience with us. But you did ordered two of them. Pls recheck it.
Easy to navigate website and beautiful items.
Only 1 dress fits, they are not made of cotton - they are rayon. 2 of the dresses' are shirts. The arms one of the dresses are so small.
Sorry that you're not satisfied with the item(s). Sizes of different items differ. There is the corresponding detailed measurements for the specific size in the product detailed. You could compare them with your measurements.
Took a long time to receive order didn't expect that and tried to order based on size guides but mostly too no long and not to size and far as return that's a nightmare I guess because it out of the country which I wasn't aware of will have to think twice about ordering again
We apologize that you did not have a good shopping experience with us. We hope you could have a better shopping experience and will try our best to improve our products and services.
Please don't hesitate to contact us by email or chat if you have got any question. We hope we can find a better solution for your case.
Took a long time to order, but I'm ok now that all I have to say
Very easy to do and looking forward to my new dress!
We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers.
If you need to return, please don't hesitate to contact us within 30 days after delivery. Hope we could find a better solution.
Very easy to do and looking forward to my new dress!
I have been waiting to hear from you for returning all items. They are horrible.
Shorts are to small. Tops to big. Material is horrible.
I completed the return request Monday June 21,2021 and still have not heard from you
We have already sent return label to you. After returning the package, please email us a photo of the mailing receipt, tracking number and shipping company name to insure speedy process. We will refund you when the returned package is received.
Sadly the sizing is way off. Quality is not there. 1 of the six purchased is okay. The rest I will donate. I am swimming in the clothes.
The first time I placed the order here it took me longer than estimated, I wrote claiming and they sent it back to me, finally my sweaters arrived and they are the best I have had, I have already bought many times on this website and everything arrives without problems.
The title says it all. Clothing is shipped from California, but you have to send returns to China at your expense. In lieu of returning you are offered 15% of the purchase price.
We apologize that you did not have a good shopping experience with us. We hope you could have a better shopping experience and will try our best to improve our products and services.
Please don't hesitate to contact us by email or chat if you have got any question. Hope we can find a better solution for this case.
Peças muito bonitas, assentam bem, estão à medida e por isso satisfeita com a compra
Cheaply made products and when you want to return them they suddenly tell you it has to go back to China for a return! The cost of the return is more than the cost of the product. What a bunch of SHYSTERS! Then they offer 15% refund in lieu of mailing back to China. DON'T BUY FROM THEM EVER!
We apologize that you did not have a good shopping experience with us. We hope you could have a better shopping experience and will try our best to improve our products and services.
Please don't hesitate to contact us by email or chat if you have got any question. Hope we can find a better solution for this case.
The problem is the article of clothing. The tops hung like a potato sack. No shape. Very disappointed.
Great products and pricing. Website regarding tracking shipments could use improvement, and email responses were very slow; however, I love my clothes and plan to order again.
Very user friendly web page. Great selection and prices.
I sent the same dress back for a larger size and it was beyond the exchange time, so they would not accommodate... so I have to pay shipping again. Not happy.
Sorry for making you feel like that.We understand that different people have different expectations on the items. But we are trying our best to solve the problems encountered and make our customers satisfied.We are doing every effort to provide best products and services, and always welcome your valuable advise.
I sent the same dress back for a larger size and it was beyond the exchange time, so they would not accommodate... so I have to pay shipping again. Not happy.
I followed the size chart before placing my order. I received my order and the sizes for a US size blouses were way to small. I wear a size 18/20 or 2x. I followed the sizes on your size chart for the blouses I chose. Lg. Way too small, 1x, which was way too small, another said 3x too small which I think should been 4x, Easy to maneuver around the site lots of nice looking items easy to check colors and sizes. Your sizes for US sizes don't seem to equal actual US sizes. I have purchased many blouses giving you guys another chance but they are always to small, so end up giving them for gifts. This time I am returning the blouses. Unfortunately I will not purchase anymore. I have purchased shoes and sandals from you no problems good sizing with US size and comfortable.
I was not sent a return label. How do I make my return.
Thank you.
Avis V. Santos
*******@student.cccs.edu
I followed the size chart before placing my order. I received my order and the sizes for a US size blouses were way to small. I wear a size 18/20 or 2x. I followed the sizes on your size chart for the blouses I chose. Lg. Way too small, 1x, which was way too small, another said 3x too small which I think should been 4x, Easy to maneuver around the site lots of nice looking items easy to check colors and sizes. Your sizes for US sizes don't seem to equal actual US sizes. I have purchased many blouses giving you guys another chance but they are always to small, so end up giving them for gifts. This time I am returning the blouses. Unfortunately I will not purchase anymore. I have purchased shoes and sandals from you no problems good sizing with US size and comfortable.
I was not sent a return label. How do I make my return.
Thank you.
Avis V. Santos
[email protected]
Easy to maneuver around the site lots of nice looking items easy to check colors and sizes easy to cart items and pay out.
From the business
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.We will do every effort to provide better products and services.