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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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Got billed for purchases long before I received them.
I don't care for the return policy; the quality of some of the merchandise; the skimpy sizing and I was going to return a few items because of the skimpy sizing but returning postage was exorbitant and I donated my clothes to charity. Please remove my name from your email lists.
Sorry to bother, we will remove you from our mailing list.We will try our best to improve our service and provide you the better shopping experience.
You keep upping the free shipping sales and I don't care for that. Plus, I didn't receive the 20% off with special code app.
Order went smoothly, from selecting my clothing choice to payment method, adding coupon offered - couldn't be easier!
Order went smoothly, from selecting my clothing choice to payment method, adding coupon offered - couldn't be easier!
I wish there were more short skirts available, there seem to be more long or midi and I would like more that come to the knee.
Wish there were more choices for skirts
Shopping is good but several products are off on the sizing. I could not be bothered to send back so gave away but it can be wayyy off
Shopping is good but several products are off on the sizing. I could not be bothered to send back so gave away but it can be wayyy off
So far, so good. Hope it arrives soon.
You're not going to post this so why should I bother!
Thank you for your purchase! We'll urge our shipping department to ship the item as soon as possible, once the item (s) in your order have been shipped, we will notify you of the tracking number. Hope you receive your order soon.
I find it enjoyable just looking at your refreshing colors and styles, yes, the colors are beautiful. Bot the clothing is styled like sacks. You sent me 4 duplicates. And I don't appreciate it. U
I find it enjoyable just looking at your refreshing colors and styles, yes, the colors are beautiful. Bot the clothing is styled like sacks. You sent me 4 duplicates. And I don't appreciate it.
I find it enjoyable just looking at your refreshing colors and styles
Streamlined and easy on the computer. I thought it took longer than I expected to arrive.
Beautiful clothes
I really liked the shirt I ordered. I had ordered a size larger than usual but it's such stretchy material that it looks too tight.
Thank you for your purchase! Sorry that you are not totally satisfied with the item. We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers.
Please don't hesitate to contact us by email or chat if you have got any question. We stay always at your service.
I heard many people didn't get orders, or they were bad merchandise, but mine was fine.
So good I won't need to shop more for a while!
I thought there were so many lovely colors and styles, and most of them I really do like. But some are so big its is rediculous, especially a dress I ordered which was so large I had to put it in a bag to send to charity. Some shirts are too small, some too large and some fit well, but it isn't consistent. I normally wear a medium but the mediums were to small so I ordered the next ones in large and they were mostly very large and boxy with no shape. But some fit very well and i am really pleased with them.
So many pretty tops tp chose from, its hard to narrow it down
This is another company that writes their own reviews-I can see it in their wording. I'm from Canada. I called to ask if items can be returned to North America. I don't often shop outside of Canada, and here is a perfect reason why. They shipping address they gave me to return is in China. Can you image the amount of gas and petro to ship two items across the ocean, and then be returned to China. So it cost for two items $42.00 and to return to China way more. So then they offer you %25.00 off to keep the items. Wake up people. Cheap is a reason. Think about the planet you live on. Not some people living in China who pay their employees $1.00 an hour, and then ship things across the ocean. Total liars on where items should be returned. Total scam. Let's see if this review goes through. I bet it doesn't.
We apologize that you did not have a good shopping experience with us. We hope you could have a better shopping experience and will try our best to improve our products and services.
Please don't hesitate to contact us by email or chat if you need to return. Hope we could find a better solution. We stay always at your service.
My dress looks much better than the picture! Completely beautiful! I received countless compliments and felt great. I am definitely happy with my decision to order for my birthday.
Company is total rip-off! You will not receive your money back on returns! Website states 30 days, but it is only 7. Your product will not make it to Japan from USA in 7 days! Horrible material, wrong color, but they will not refund your money!
Items can be returned within 30 days from the final delivery date (except for final sale items, earrings and swimwear). And it means contacting us in 30 days, not sending it back to us in 30 days.
We apologize that you did not have a good shopping experience with us. We hope you could have a better shopping experience and will try our best to improve our products and services.
Please don't hesitate to contact us by email or chat if you have got any question. We stay always at your service.
Great styles and prices, BUT the size chart or fabric description needs to be reviewed. I followed the measurements on all items I ordered compared to my personal measurements, but NOT every item fits. Some too small, some fit as anticipated and some are too big. Fabric and stretch make a big difference in measurements and ultimately the FIT.
Great choices and so many choices makes getting a good discount so much fun!
I am delighted with this online boutique, the courier company had delivered my package to someone else. I sent him an email and without putting any problem directly, I have made a credit in my client's space to reorder. They are wonderful!
Excellent I guess US females 2XX is not what you specialize in. My clothes barely fit me. I will give away two shirts, as they are too small. I don't want a refund. The others look alright...
Excellent website! Love the deals... so many options to select from Very beautiful!
Too difficult to complete... You made me go in more than one time... I had better not be charged double! Also, I had best get the discounts you offered...
Our representative has contacted you by email, please check our inbox or spambox. Hope we can find a better solution for this case.
We apologize that you did not have a good shopping experience with us. We hope you could have a better shopping experience and will try our best to improve our products and services.
Please don't hesitate to contact us by email or chat if you have got any question. We stay always at your service.
Too difficult to complete... You made me go in more than one time... I had better not be charged double! Also, I had best get the discounts you offered...
So far so good. Will see how long it takes to receive.
We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. We will try our best to improve our service and provide you the better shopping experience.
Gorgeous shirts, great prices. They fit true to size, and they look great on.
Gorgeous shirts, great prices. Look forward to getting them!
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


Sorry for the inconvenience caused.We will try our best to improve our service and provide you the better shopping experience.