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JustFashionNow

2.9

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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,773
value
477
shipping
466
returns
286
quality
6,956
This company does not typically respond to reviews

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122,391 reviews

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Georgia
1 review
0 helpful votes
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Tights
October 5, 2021

Easy to order. Tights were just as advertised. Love them.

Date of experience: October 5, 2021
Maryland
1 review
0 helpful votes
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Classy Sweater
October 4, 2021

Beautiful, classy sweater, purchased same sweater for myself age 67 & my niece 30

Sizes seem accurate, good quality, only issue, sweater is thinner than I expected, but still love the style

Date of experience: October 4, 2021
Pennsylvania
2 reviews
0 helpful votes
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Love them... BUT DON'T
October 4, 2021

Received in timely manner. Both items I ordered were described as SWEATSHIRTS BUT ARE NOT! They are both very flimsy. The one was on sale for $4.99 so I'll live with that. But the other cost $14.98 and is very flimsy, thin. Anything but sweatshirt material of any kind.

Date of experience: October 4, 2021
Poland
1 review
0 helpful votes
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This website has an excellent selection of clothing and the prices are much more competitive than any other website you have visited. Shipping was normal, no problems. I bought many clothes and they were all very well packed. Overall, a very positive shopping experience.

Date of experience: October 4, 2021
Poland
1 review
0 helpful votes
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Shipping was fast and efficient, clothes as advertised (and at a very interesting discounted price). Great online experience.

Date of experience: October 4, 2021
Washington
1 review
0 helpful votes
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I had a bit of trouble with your sizing vs. US sizing. In US sizes I wear a large petite for a perfect fit. You did not have that. So I ordered a large and it runs small on me and is tight in the sleeves and across my back. I like my tops a bit loose vs. skin tight. I have picked out several other items from emails you sent and am no very hesitant to order for fear I cannot fit into your clothing. I am almost 80, have recently lost almost 40 pounds but at my age the saggy skin is still there. I wished you had petite large sizes that were true to thr sand in us petie large sizes.

Date of experience: October 4, 2021
Canada
1 review
0 helpful votes
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Really did not like the colors very different from picture shown.

Date of experience: October 4, 2021

LOVE LOVE LOVE ALL THE CHOICES
July 30, 2021
Previous review

LOVE LOVE LOVE ALL THE CHOICES

Date of experience: July 30, 2021
Pennsylvania
1 review
0 helpful votes
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It was fine
October 4, 2021
Updated review

No problems, blah, blah, blah, blah, blah, blah blah, blah blahblahblahblahbalhblahblahblahblahblahblah

Date of experience: October 4, 2021

Went fine, have to wait until merchandise is received
June 15, 2021
Previous review

Went fine, have to wait until merchandise is received

Date of experience: June 15, 2021
California
2 reviews
0 helpful votes
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I love shopping at Just Fashion Now
October 4, 2021
Updated review

Always room for improvement. I want to continue to shop here. However, filling out surveys is boring.

Date of experience: October 4, 2021

Always room for improvement
September 13, 2021
Previous review

Always room for improvement. I want to continue to shop here.

Date of experience: September 13, 2021

It was okay
September 9, 2021
Previous review

Always room for improvement...

Date of experience: September 9, 2021

Always room for improvement
August 10, 2021
Previous review

Always room for improvement.

Date of experience: August 10, 2021
Tennessee
1 review
0 helpful votes
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Negative if possible
November 3, 2021

I would give a negative rating if possible. The item I ordered had writing on it and the words were misspelled. I tried to explain the situation but it took customer service weeks to get back to me. When they got back with me they tried to say that I hadn't provided a clear explanation. I sent my clear explanation multiple times. Finally, they only offered to refund 15% of my purchase. They would not take the item back or fully refund my purchase. Terrible service, cheap product. I recommend never shopping or buying from this company.
Now they won't accept this review unless I provide proof of purchase. Why is that?

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 4, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

Could you please send us your order number and some photos for the received items to check?

We value your business and we promise you that we will settle this matter at the best way we can.

Illinois
2 reviews
0 helpful votes
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Great tops and a real value!
October 4, 2021
Updated review

Love how the tops I ordered are exactly as pictured.

Date of experience: October 3, 2021

Size guide was off
July 11, 2021
Previous review

I ordered according to the size guide, but it was a size too small

Date of experience: July 10, 2021

Easy to find what I like and checkout
June 10, 2021
Previous review

Easy to find what I like and checkout

Date of experience: June 10, 2021
Australia
1 review
0 helpful votes
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Every time you view an item it takes you back to the beginning of the list, very frustrating to point of I just gave up.

Date of experience: October 3, 2021
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback and sorry for the inconvenience.

Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.


So far so good, just hope it continues and the quality...
September 6, 2021
Previous review

So far so good, just hope it continues and the quality of the goods are as good as they look on line

Date of experience: September 6, 2021
Australia
1 review
0 helpful votes
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Misleading
October 3, 2021

Unfortunately the photos make the clothes look fabulous, so I bought three outfits. I was extremely surprised when I received them as not only did they not fit (I ordered my regular size) but they looked nothing like the photos. One I can just wear, the other two have gone in the Charity Bin. I was, however, successful in getting an $8 refund, after spending over $100. Because to send the items back to China at my expense was not possible. I wont be buying from here again.

Date of experience: October 3, 2021
California
1 review
0 helpful votes
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Loved my Sweatshirt
October 3, 2021

Easy to order but please make sure you order the correct size as the refund policy is very costly..

Date of experience: October 3, 2021
Canada
1 review
0 helpful votes
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I received exactly what I ordered in this online boutique, a nice fitted dress. Decent quality, fast service, and reliable shipping. Easy to use website, no complaints. Thank you.

Date of experience: October 3, 2021
GB
1 review
0 helpful votes
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Jumper
October 3, 2021
Updated review

A good range of items, fast delivery, but disappointed in the jumper i received it was not made of wool it had a cheap look alike panel on it, infact it was very shabby.

Date of experience: October 3, 2021

Top
July 17, 2021
Previous review

An excellent range of items, at good value and service

Date of experience: July 16, 2021

An excellent range of items, at good value and service
June 16, 2021
Previous review

An excellent range of items, at good value and service

Date of experience: June 16, 2021
Poland
1 review
0 helpful votes
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My skirt is exactly like picture in the web store. I love the material of the clothes, not too see-through and the neat seams too. Quite satisfied.

Date of experience: October 3, 2021
New Zealand
1 review
0 helpful votes
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Not what it looked like in photo
November 1, 2021

Order took a long time to arrive - this was ok.
Top did not look like what was advertised. Second top I purchased was good quality and looked correct.

Date of experience: October 2, 2021
Colorado
1 review
0 helpful votes
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Average
October 2, 2021

3 items in 2 different orders I never got... also I dont like the fabric used on some items its cheap but not worth returning because it takes forever. But There are some items that I really like so it kinda evens out. Also if you dont mind taking a suggestion you need an area to save your items in so that you can go back latter and purchase them and dont have to go searching for them all over again..

Date of experience: October 2, 2021
Canada
1 review
0 helpful votes
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Proud of my sweater
October 2, 2021

It's a first time shopping... will see if I return for a next shopping, if I'm satisfied with my order.
Solange

Très, très contente

Date of experience: October 2, 2021

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+346
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