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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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Beautiful, classy sweater, purchased same sweater for myself age 67 & my niece 30
Sizes seem accurate, good quality, only issue, sweater is thinner than I expected, but still love the style
Received in timely manner. Both items I ordered were described as SWEATSHIRTS BUT ARE NOT! They are both very flimsy. The one was on sale for $4.99 so I'll live with that. But the other cost $14.98 and is very flimsy, thin. Anything but sweatshirt material of any kind.
This website has an excellent selection of clothing and the prices are much more competitive than any other website you have visited. Shipping was normal, no problems. I bought many clothes and they were all very well packed. Overall, a very positive shopping experience.
Shipping was fast and efficient, clothes as advertised (and at a very interesting discounted price). Great online experience.
I had a bit of trouble with your sizing vs. US sizing. In US sizes I wear a large petite for a perfect fit. You did not have that. So I ordered a large and it runs small on me and is tight in the sleeves and across my back. I like my tops a bit loose vs. skin tight. I have picked out several other items from emails you sent and am no very hesitant to order for fear I cannot fit into your clothing. I am almost 80, have recently lost almost 40 pounds but at my age the saggy skin is still there. I wished you had petite large sizes that were true to thr sand in us petie large sizes.
Really did not like the colors very different from picture shown.
No problems, blah, blah, blah, blah, blah, blah blah, blah blahblahblahblahbalhblahblahblahblahblahblah
Went fine, have to wait until merchandise is received
Always room for improvement. I want to continue to shop here. However, filling out surveys is boring.
Always room for improvement. I want to continue to shop here.
I would give a negative rating if possible. The item I ordered had writing on it and the words were misspelled. I tried to explain the situation but it took customer service weeks to get back to me. When they got back with me they tried to say that I hadn't provided a clear explanation. I sent my clear explanation multiple times. Finally, they only offered to refund 15% of my purchase. They would not take the item back or fully refund my purchase. Terrible service, cheap product. I recommend never shopping or buying from this company.
Now they won't accept this review unless I provide proof of purchase. Why is that?
Love how the tops I ordered are exactly as pictured.
I ordered according to the size guide, but it was a size too small
Easy to find what I like and checkout
Every time you view an item it takes you back to the beginning of the list, very frustrating to point of I just gave up.
Thank you for your feedback and sorry for the inconvenience.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.
So far so good, just hope it continues and the quality of the goods are as good as they look on line
Unfortunately the photos make the clothes look fabulous, so I bought three outfits. I was extremely surprised when I received them as not only did they not fit (I ordered my regular size) but they looked nothing like the photos. One I can just wear, the other two have gone in the Charity Bin. I was, however, successful in getting an $8 refund, after spending over $100. Because to send the items back to China at my expense was not possible. I wont be buying from here again.
Easy to order but please make sure you order the correct size as the refund policy is very costly..
I received exactly what I ordered in this online boutique, a nice fitted dress. Decent quality, fast service, and reliable shipping. Easy to use website, no complaints. Thank you.
A good range of items, fast delivery, but disappointed in the jumper i received it was not made of wool it had a cheap look alike panel on it, infact it was very shabby.
An excellent range of items, at good value and service
My skirt is exactly like picture in the web store. I love the material of the clothes, not too see-through and the neat seams too. Quite satisfied.
Order took a long time to arrive - this was ok.
Top did not look like what was advertised. Second top I purchased was good quality and looked correct.
3 items in 2 different orders I never got... also I dont like the fabric used on some items its cheap but not worth returning because it takes forever. But There are some items that I really like so it kinda evens out. Also if you dont mind taking a suggestion you need an area to save your items in so that you can go back latter and purchase them and dont have to go searching for them all over again..
It's a first time shopping... will see if I return for a next shopping, if I'm satisfied with my order.
Solange
Très, très contente
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


Sorry that you are not satisfied with the item(s).
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