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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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This is my first time, waiting ti see how the dresses are. The other dresses I like but the blue one didn't look good on me.
Didn't like 2 items but didn't know how to send back
One top kept as I can wear. Quality of both items was very good.
Huge shipping charges; nice products. I'm happy with it.
Huge shipping charges but I look forward to seeing the purchases.
Items are of good quality. But shipping is ridiculously high.
Webpage is a bit jumpy when you move the mouse and can be a bit frustrating to continue to lose the place you were looking at. Trying to return products for a refund is terrible. I will lose $58. Will NEVER order from this site again.
Webpage is a bit jumpy when you move the mouse and can be a bit frustrating to continue to lose the place you were looking at.
I'm new, so I hope love everything.
OK except I want to return one of the tops.
It must be asian sizing. I wear a large and always order larger to allow for shrinkage and I can alter accordingly. This dress as a XXXL was skin tight and not wearable for me. I'll give it to a friend rather than try and return it to China.
Please consider giving us the length on the tops. I only order 27" or more.
Very long time to receive the items and then I wasn't happy with the products.
Ordering was simple but I have not gotten response regarding return of sandals.
It took a long time to get here and when it arrived it was very long, the model does not show it as this long. It fit well and I'm going to hem it
Cute products at great price, but I found the size Small to be very large on me despite using the sizing charts
New customer.
While on different sites, I continued to see ads for these beautiful clothes. Clothes I really liked. I "thought" I read somewhere over a certain $ I would get free shipping and it indicated free returns I purchased 3 items. According to the posted size charts and size reviews I purchased my usual size of "L." They took 4 weeks to arrive. I immediately tried on and 2 were too snug and one was very roomy. I knew any shrinkage and I could not wear the 2 so I requested an exchange for the next size up. I was told their return processing center was located in China and I would be responsible for any cost of shipping back and possible customs charges. They offered me a 15% refund to not return. Buying clothes should never be this involved. Of course I could not find where I saw the free shipping and free returns. The clothes are not expensive and I did not want the bother, so I accepted the 15%, decided to just cut my losses and move on which is unfortunate they do have very attractive clothes. Anyway I decided I would not buy from them again but just 3 days ago I see an ad that indicates free shipping and free returns. Thus, dealing with China. I have no interest in purchasing from them again.
Like the clothes but a little concerned about sizing and being overseas-was pleased with sizes-I normally wear 1x and ordered 3x and could have gone to 4x but still fit ok
Your sizing is much smaller than North American sizing. Everything was too small, Please start making more 3X sized tops I am busty. I would buy more if there were more cotton or cotton blend products.
Please start making more 3X sized tops I am busty.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124

