June Bridals

Horrible customer service. I ordered a bridesmaid dress for a friends wedding. Then the COVID-19 situation happened and my friend canceled her big wedding. I contacted customer support and explain the situation saying that I had not even worn the dress, and still have it in the original packaging. I mentioned that I know their return policy is only 14 days, but the dress took a long time to be shipped to me to begin with and it's still in perfect condition. I explained that these are unusual circumstances due to the pandemic with shipping and uncertainty with weddings, so I hoped they would consider my return. They said that their 14 day return policy is firm regardless of the coronavirus pandemic and that they would not help me at all. Really disappointed and would not recommend them for anything. Shop elsewhere for your dresses!

The wedding dress that I bought looked nothing like the photo that June Bridals published. The photo was photoshopped to deceive the consumer into believing that there was no sheer fabric on the back of the dress or on the chest of the dress. In reality, there is sheer fabric up and down the backside of the dress and the entire chest of the dress. The return policy is horrible. I had the dress custom-fit, and because of that, June Bridals refused to refund me. Even though they misrepresented what the dress would look like. When I brought this to their attention, they told me that it was my fault for not seeing the photoshopped faint lines that existed to represent that sheer fabric existed. Be wary of buying from this seller. If they were proud of their dresses, they would not photoshop them to such an extent that it no longer represents the finished product. To illustrate the deceptiveness, I've attached a photo of June Bridals' published dress and the dress that I actually received.

It took about 2months to get the dress. Every time I emailed with questions I always got a prompt response. And with all the craziness going on in the world we were getting worried we would get it, but it came! The Dress is SOOOO BEAUTIFUL! It is very well made and very high quality! I am so very impressed! Under the arms is a little tight and the lace up ribbon in the back is too short, but it was easily remedied. I only have one picture to post right now, the first time she tried it on out of the box. The professional ones will be taken this weekend.
But my daughter feels and looks like a princess in her dress which is how it should be on her wedding day!
Thank you June Bridals! You guys are amazing!

This dress is absolutely beautiful! We got a size 6. My daughter is 15 usually a size 2-4, but we wanted this dress a little larger to fit for the next few months. It fits perfectly now and can be adjusted later for a larger fit if necessary. Spaghetti straps can be taken off. Does have a built in bra for more coverage. The dance she is wearing this to requires more then a spaghetti strap so we are putting a razor back leotard underneath (I reviewed this as well). This dress arrived faster then expected. The color is a light lavender almost a pastel. Very pretty. Very well made. I would totally buy this again! Very happy!

I have received a dress (Jewel-Neck Short Wedding Dress With Draping Decorations And Illusive Back) from junebridals last week and I was beyond disappointed.
The dress I have received is a replica/imitation of the dress in the picture...
The design of the lace, embellishments at the bottom soooo different...

I contacted the customer service and they didnt event want to give me full refund... only 50% claiming that the dress is high quality! Another big fat lie... the lace is cheap and horrible. Instantly makes u itchy!

I lost my money on a dress I cant wear on my big day because it looks soo cheap and horrible.

These people have no right to advertise another dress and provide with another dress...

Dont fall in the same mistake as I did... SAVE URSELVES AND BUY FROM A TRUSTED WEB SITE COZ THESE ONES ARE TOTAL SCAM!

IF THERE ARE OTHER GIRLS WHOSE MONEY WAS WASTED LIKE MINE, PLEASE DO REPORT TO YOUR BANK... ACCUMULATING COMPLAINS CAN STOP THIS PEOPLE...

UPDATE:
I just wanted to reply on the below comment from junebridals.
Together with customization and fast delivery, I have paid almost 290 euro for this dress.

I have done my part and paid the whole amount; and it is basic customer right to expect to receive the correct product. The design on the dress and the bottom of the dress are completely different.

When I contacted junebridals, the correct procedure would be to either fully reimburse the customer or to send them the item they paid money for... However instead (as you can see from the attitude below), junebridals does not fulfill what they promised to deliver and keep deflecting on the matter... what does the my country have to do with liking a dress?

It is very simple: If I knew I would not receive the dress advertised, I would not have ordered it, I would not have customized it and I would not have paid for fast tracking... as a result I would still have 290 euro in my pocket. And I am sure I would have found a beautiful dress to buy with this money.

Lastly I am not the only customer to complain that the dress doesnt look the same.

I'll be awaiting for my full reimbursement on the dress, and will keep this thread updated accordingly.

Just received it today and it's so beautiful From my first communication to the delivery of the dress was an easy, smooth process. The team told me they were located in China and I am totally OK with that. The dress was ready in 3 weeks after ordering I used a professional seamstress to take my measurements and it is a perfect fit. No costly alterations needed like when you order a dress from a bridal shop. It's perfect for my beach venue and the back of the dress with the train is stunning! Will add more pics after wedding day!

My fiance ordered her dress and received a dress completely sewn incorrectly. She contacted them and first response was we will refund you 80% and she could return the dress, 50% and she could donate the dress. Second response after she requested a 100% refund and she would return the dress because it wasn't her fault they replied; we realize this was our fault so we will refund you 50% and she could keep the dress! She purchased a dress elsewhere because the one purchased here could not of even been altered to fit! Buyer beware.