On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
J.R. Dunn Jewelers Reviews Summary
J.R. Dunn Jewelers has a rating of 4.9 stars from 2,541 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J.R. Dunn Jewelers most frequently mention customer service, fast delivery and roberto coin. J.R. Dunn Jewelers ranks 3rd among Engagement Rings sites.
Instant Feedback
We monitor reviews for authenticity
This is my 3rd purchase so far and I will definitely be purchasing more jewelry!
Live chat is the best!
I was pleased at how quickly my item arrived as it was not in stock at the time of purchase. Thank you.
I saw your website come across during my search of a specific Michele watch. When I was looking at your website, I noticed a 20% sale. I chatted with a young man who was very helpful...he was professional and knowledgable. I ordered the watch and was so impressed with the shipping and delivery. I will always look on your site for any future purchases.
Very friendly and helpful
Love the purchasing process and quality of service!
This was my first time ordering fro JR Dunn, but it will not be my last! They had the watch I wanted in stock when several other places did not, and everything start to finish was quick and easy. The watch is beautiful and I couldn't be more happy with my product and customer experience. Thank you JR Dunn!
Love my watch! I originally purchased the two tone deco Madison mid but there was something about it that I didn't like, on me. I decided if I was going to splurge on me, I can afford to splurge a little more and get something I really liked. I purchased the Serein mid Sky watch and I'm obsessed.
I purchased from JR Dunn due to the legitimacy of the business, the years in service, and of course, I was able to use a promotional code for a good deal. Customer service here rocks.
I am surprised that you waited this long to confirm delivery.
Great Service
Good customer service.
N/a
Terrific experience!
Fantastic experience!
Second purchase from JR Dunn. Great prices and great service
It was great
Great service and reliability and fine jewelry!
Thanks!
Very easy ordering online and prompt fulfillment and communication.
Excellent service - purchase frequently from JRDunn.
I had a great shopping experience, and expect to purchase again.
Best price for the item at the time.
From the business
J.R. Dunn Jewelers is a second-generation luxury jeweler that has been family owned and operated since 1969—celebrating over 50 years in business. The flagship store is located in the heart of South Florida, well known for being an Official Rolex Jeweler as well as carrying the top designers in luxury jewelry and timepieces like Breitling, Roberto Coin, John Hardy, TAG Heuer, Gucci, Mikimoto, Tudor and more. J. R. Dunn is one of the first successful omni-channel retailers in the industry, with a leading e-commerce website serving clients worldwide. J.R. Dunn Jewelers prides itself on providing a superior client experience for each and every person, celebrating life’s most joyous occasions. To learn more, visit us in our showroom or visit: https://jrdunn.com/
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
SmartCustomer for Business
Gain trust and grow your business with customer reviews.
Claim your free account